  This study attempts to provide a better understanding of the user dimension
as a factor in software game success. It focuses mainly on an empirical
investigation of the effect of user factors on the software game development
process and finally on the quality of the resulting game. A quantitative survey
was developed and conducted to identify key user dimensions. For this study, a
survey was used to test the research model and hypotheses. The main
contribution of this paper is to investigate empirically the influence of user
key factors on software game development process that ultimately results in a
higher quality final product. The results provide evidence that game
development organizations must deal with multiple user key factors to remain
competitive and handle high pressure in the soft-ware game industry.
