  With the advent of smart grid (SG) systems, electricity networks have been
able to ensure greater efficiency and utility by interconnecting their grids
through cloud-based technology. As SGs become increasingly complex, a wide
range of security challenges arise, threatening the grid's reliability, safety,
efficiency, and stability. The security challenges include the potential
exposure of personal data due to hackers intercepting the communications
between the SG infrastructure and the smart meters. Security awareness plays a
vital role in addressing some of these challenges. However, the traditional
training programs are no longer efficient for instilling information security
culture in organisations or from an individual user perspective. Gamification
is a new concept in the field of information security awareness training (SAT)
campaigns that can be introduced to fill in this gap by providing employees
with a means of practising and learning about many security flaws and risks
that exist within the organisation. Thus, this paper examines the effectiveness
of gamification in promoting security awareness among smart meter components
for smart grid users/operators. A gaming application is developed as part of
the study with the aim of training and evaluating the results through three
difficulty levels of questionnaires. Furthermore, the results are evaluated for
the three difficulty levels as well as the overall flag captured. It can be
demonstrated that the scores of participants in the three levels have improved
by 40%, 35% and 29%, respectively. This reflects the awareness of learning
within our system.
