  In practice there are deficiencies in precise interteam communications about
system anomalies to perform troubleshooting and postmortem analysis along
different teams operating complex IoT systems. We evaluate the quality in use
of an adaptation of IEEE Std. 1044-2009 with the objective to differentiate the
handling of fault detection and fault reaction from handling of defect and its
options for defect correction. We extended the scope of IEEE Std. 1044-2009
from anomalies related to software only to anomalies related to complex IoT
systems. To evaluate the quality in use of our classification a study was
conducted at Robert Bosch GmbH. We applied our adaptation to a postmortem
analysis of an IoT solution and evaluated the quality in use by conducting
interviews with three stakeholders. Our adaptation was effectively applied and
interteam communications as well as iterative and inductive learning for
product improvement were enhanced. Further training and practice are required.
