  Delivery services have undergone technological advancements, with robots now
directly delivering packages to recipients. While these robots are designed for
efficient functionality, they have not been specifically designed for
interactions with humans. Building on the premise that incorporating human-like
characteristics into a robot has the potential to positively impact technology
acceptance, this study explores human reactions to a robot characterized with
facial expressions. The findings indicate a correlation between anthropomorphic
features and the observed responses.
