  We analyze a timed Petri net model of an emergency call center which
processes calls with different levels of priority. The counter variables of the
Petri net represent the cumulated number of events as a function of time. We
show that these variables are determined by a piecewise linear dynamical
system. We also prove that computing the stationary regimes of the associated
fluid dynamics reduces to solving a polynomial system over a tropical
(min-plus) semifield of germs. This leads to explicit formul{\ae} expressing
the throughput of the fluid system as a piecewise linear function of the
resources, revealing the existence of different congestion phases. Numerical
experiments show that the analysis of the fluid dynamics yields a good
approximation of the real throughput.
