  In AGN spectra, a series of FeII multiplets form a pseudo-continuum that
extends from the ultraviolet to the near-infrared (NIR). This emission is
believed to originate in the Broad Line Region (BLR), and it has been known for
a long time that pure photoionization fails to reproduce it in the most extreme
cases, as does the collisional-excitation alone. The most recent models by
Sigut & Pradhan (2003) include details of the FeII ion microphysics and cover a
wide range in ionization parameter log U_ion= (-3.0 -> -1.3) and density log
n_H = (9.6 -> 12.6). With the aid of such models and a spectral synthesis
approach, we study for the first time in detail the NIR emission of I Zw 1. The
main goals are to confirm the role played by Ly\alpha-fluorescence mechanisms
in the production of the FeII spectrum and to construct the first
semi-empirical NIR FeII template that best represents this emission and can be
used to subtract it in other sources. A good overall match between the observed
FeII+MgII features with those predicted by the best fitted model is obtained,
corroborating the Ly\alpha-fluorescence as a key process to understand the FeII
spectrum. The best model is then adjusted by applying a deconvolution method on
the observed FeII+MgII spectrum. The derived semi-empirical template is then
fitted to the spectrum of Ark 564, suitably reproducing its observed FeII+MgII
emission. Our approach extends the current set of available FeII templates into
the NIR region.
