  The visualization community has a rich history of reflecting upon flaws of
visualization design, and research in this direction has remained lively until
now. However, three main gaps still exist. First, most existing work
characterizes design flaws from the perspective of researchers rather than the
perspective of general users. Second, little work has been done to infer why
these design flaws occur. Third, due to problems such as unclear terminology
and ambiguous research scope, a better framework that systematically outlines
various design flaws and helps distinguish different types of flaws is desired.
To address the above gaps, this work investigated visualization design flaws
through the lens of the public, constructed a framework to summarize and
categorize the identified flaws, and explored why these flaws occur.
