  Traditional sociotechnical systems (STS) theory has been widely used, but
there are many new characteristics in the STS environment as we enter the
intelligence era, resulting in the limitations of traditional STS. Based on the
"user-centered design" philosophy, this paper proposes a new framework of
intelligent sociotechnical systems (iSTS) and outlines the new characteristics
of iSTS as well as its implications for the development of intelligent systems.
Future research of iSTS requires interdisciplinary collaboration, including
human factors engineering, this paper finally proposes suggestions from two
aspects of human factors engineering methodology and approaches.
