  In application software, the satisfaction of target users makes the software
more acceptable. Open Source Software (OSS) systems have neither the physical
nor the commercial boundaries of proprietary software, thus users from all over
the world can interact with them. This free access is advantageous, as
increasing numbers of users are able to access OSS; there are more chances of
improvement. This study examines the way users feedback is handled by OSS
developers. In our survey, we have also inquired whether OSS developers consult
professional usability experts to improve their projects. According to the
results, majority of OSS developers neither consider usability as their top
priority nor do they consult usability experts.
