  Emotions that are perceived as "negative" are inherent in the human
experience. Yet not much work in the field of HCI has looked into the role of
these emotions in interaction with technology. As technology is becoming more
social, personal and emotional by mediating our relationships and generating
new social entities (such as conversational agents and robots), it is valuable
to consider how it can support people's negative emotions and behaviors.
Research in Psychology shows that interacting with negative emotions correctly
can benefit well-being, yet the boundary between helpful and harmful is
delicate. This workshop paper looks at the opportunities of designing for
negative affect, and the challenge of "causing no harm" that arises in an
attempt to do so.
