  It has been suggested that online search and retrieval contributes to the
intellectual isolation of users within their preexisting ideologies, where
people's prior views are strengthened and alternative viewpoints are
infrequently encountered. This so-called "filter bubble" phenomenon has been
called out as especially detrimental when it comes to dialog among people on
controversial, emotionally charged topics, such as the labeling of genetically
modified food, the right to bear arms, the death penalty, and online privacy.
We seek to identify and study information-seeking behavior and access to
alternative versus reinforcing viewpoints following shocking, emotional, and
large-scale news events. We choose for a case study to analyze search and
browsing on gun control/rights, a strongly polarizing topic for both citizens
and leaders of the United States. We study the period of time preceding and
following a mass shooting to understand how its occurrence, follow-on
discussions, and debate may have been linked to changes in the patterns of
searching and browsing. We employ information-theoretic measures to quantify
the diversity of Web domains of interest to users and understand the browsing
patterns of users. We use these measures to characterize the influence of news
events on these web search and browsing patterns.
