  Taiwan's Chi Mei Medical Center has completed four challenges mentioned in
published robotic process automation (RPA) studies including automating a
dynamic process, designing feasible human-robot collaboration, incorporating
other emerging technologies, and bringing positive business impacts. Its
executives called a committee to implement the electronic invoicing. This
implementation includes the creation of a software robot to download
automatically cloud electronic invoice (E-invoice) data from Taiwan's E-invoice
platform and detect the inconsistency between them and on-premise data. This
bot operates when internal auditors are off their office. They satisfied this
software robot since the remaining work is only verifying the resulting
inconsistency. The Chi Mei Medical Center measured the time and costs before
and after adopting software robots to audit E-invoice; consequently, it
welcomed more bots automating other business processes. In conclusion,
integrating a software robot with other emerging technologies mitigates the
possible errors provided by this bot. A good human-robot collaboration relies
on the consideration of human perspective in choosing RPA tasks. Free bot
creators are sufficient to verify that automating a business process using a
bot is a reasonable investment.
