  This work aims at investigating and quantifying the Urban Transport System
(UTS) resilience enhancement enabled by the adoption of emerging technology
such as Internet of Everything (IoE) and the new trend of the Connected
Community (CC). A conceptual extension of Functional Resonance Analysis Method
(FRAM) and its formalization have been proposed and used to model UTS
complexity. The scope is to identify the system functions and their
interdependencies with a particular focus on those that have a relation and
impact on people and communities. Network analysis techniques have been applied
to the FRAM model to identify and estimate the most critical community-related
functions. The notion of Variability Rate (VR) has been defined as the amount
of output variability generated by an upstream function that can be
tolerated/absorbed by a downstream function, without significantly increasing
of its subsequent output variability. A fuzzy based quantification of the VR on
expert judgment has been developed when quantitative data are not available.
Our approach has been applied to a critical scenario (water bomb/flash
flooding) considering two cases: when UTS has CC and IoE implemented or not.
The results show a remarkable VR enhancement if CC and IoE are deployed
