  When using a conventional passenger car, several groups of people are reliant
on the assistance of an accompanying person, for example when getting in and
out of the car. For the independent use of an automatically driving vehicle by
those groups, the absence of a previously required accompanying person needs to
be compensated. During the design process of an autonomous family vehicle, we
found that a low-barrier vehicle design can only partly contribute to the
compensation for the absence of a required human companion. In this paper, we
present four strategies we identified for handling the tasks of a previously
required accompanying individual. The presented top-down approach supports
developers in identifying unresolved problems, in finding, structuring, and
selecting solutions as well as in uncovering upcoming problems at an early
stage in the development of novel concepts for driverless vehicles. As an
example, we consider the hypothetical exit of persons in need of assistance.
The application of the four strategies in this example demonstrates the
far-reaching impact of consistently considering users in need of support in the
development of automated vehicles.
