  Over the past few years, older adults in Singapore have been massively
connecting to the Internet using Smartphone. However due to the ever-changing
nature of Technology and Cybersecurity landscape, an older adult's limited
technical and Privacy and Security (P & S) knowledge, experience and declining
cognitive and physical abilities puts them at higher risks. Furthermore
mainstream smartphone applications, which are generally not designed with older
adults in mind, could result in mismatched mental models thereby creating
usability issues. We interviewed 10 older adults above 65 and 10 adults
assisting them based in Singapore to investigate how smartphone P & S can be
redesigned inclusively by addressing the needs of older adults and people who
support them. Our results show that socio-cultural factors affected the process
of getting or providing P & S help, culture and attitude affected learning
behaviours and older adults expressed heterogeneous P & S preferences based on
contextual factors and level of convenience, however there are opportunities
for the mechanisms to be senior-friendly. Due to the complex relationship
between an older adult's milieu and technology, we aim to utilize a technology
probe to investigate further and contribute towards an inclusive P & S model.
