  Means to support collaboration for remote industrial facilities such as
mining are an important topic, especially in Australia, where major mining
sites can be more than a thousand kilometers from population centres.
Software-based collaboration and maintenance solutions can help to reduce costs
associated with these remote facilities. In this paper, we report on our
collaborative engineering project providing a decision support solution
tailored for Australian needs. We present two application examples: one related
to incident handling in industrial automation, the other one in the area of
smart energy systems.
