  Technological developments in the current era of globalization cannot be
avoided, with increasingly rapid progress to become technology as a medium of
information that is very much needed in life. Mailo store is one of the SMEs
that have used the website and the internet as a medium for storing their
information to the wider community, therefore an evaluation is needed to
measure the ease of website users for users using Usability Testing which has 8
variables, namely learning (learnability), Efficiency (efficiency), Easy to
remember (memorability), Errors and security (errors), Easy to understand
(Understandability), Easy to operate (Operability), attract user attention
(Attractiveness), Satisfaction (satisfaction). This research data was collected
by distributing questionnaires to 109 respondents using a random sampling
technique. Furthermore, the data obtained were processed using SPSS version 25
software. The data analysis method used was a quantitative analysis method
using validity and reliability tests, classical assumption tests, multiple
regression tests, and hypothesis testing. The results of the assessment of the
usability testing method will be useful for the sustainability and development
of the mailo store website in the future to make it even better.
