  Citizen records are scattered between different state organizations. It
wastes time, effort, and resources for both citizen and organization to
collect, maintain, and update records to fulfill citizen services.
Interoperability is a key element that enables seamless collaboration between
different entities. It requires non-conventional methods to overcome
interoperability challenges such as lack of trust, centralization, and policy
and technology differences. Blockchain is a disruptive technology with the
potential to overcome these challenges. The technology designed to enable
peer-to-peer transactions with elimination of intermediary in a trustless
environment through the control of consensus mechanisms. This research aims to
explore the status of interoperability in Bahrain, design an interoperable
framework, and then test the validity of the framework by implementation of a
prototype using blockchain technology. The research will be divided into four
phases; I: Information collection, II: Design and modeling the framework, III:
Implementation of a prototype, and Phase IV: Measuring the performance of the
prototype. This research is in progress and it is expected, once is it
complete, to enhance the e-government's plan in the Kingdom of Bahrain to
provide better services to citizens and help in the transition from
e-government to seamless government, which will lead to sustainable citizen
services. On the other hand, the findings of the study is expected to improve
the social, economical, and environmental sustainability by the increase in
process optimization, reduction of cost and complexity.
