  The ascent of the Internet has caused numerous adjustments in our lives. The
Internet has radically changed the manner in which we carry on with our lives,
the manner in which we spend our occasions, how we speak with one another day
by day, and how we buy items. The development of the Internet among users has
created content on the Internet by sources, for example, web-based life,
reviews site, online journals, item fan page and some more. This has a lead on
to another method for arranging an occasion or searching for a reasonable hotel
to remain. Thus, hotel review sites have turned into a famous stage for
visitors to share their experiences, reviews, and suggestions on hotels, which
they have visited. In Europe, the hotel business has been a standout amongst
the most vital monetary developments of the nation. The essential objective of
a hotel is to satisfy the customers, to have the capacity to give a high
caliber of administration and give them a vital affair while remaining at the
hotel. The motivation behind this examination is to comprehend and recognize
the scope of elements, which may add as per the general inclination of
customers and in addition through their reviews to decide the measures of
customers' desires. Information was gathered from online review sites, for
example, Booking.com. Text analytics is utilized to analyze the contents
gathered.
