  String theory provides numerous examples of duality between gravitational
theories and unitary gauge theories. To resolve the black hole information
paradox in this setting, it is necessary to better understand how unitarity is
implemented on the gravity side. We argue that unitarity is restored by
nonlocal effects whose initial magnitude is suppressed by the exponential of
the Bekenstein-Hawking entropy. Time-slicings for which effective field theory
is valid are obtained by demanding the mutual back-reaction of quanta be small.
The resulting bounds imply that nonlocal effects do not lead to observable
violations of causality or conflict with the equivalence principle for
infalling observers, yet implement information retrieval for observers who stay
outside the black hole.
