  In this paper, we propose to develop service model architecture by merging
multi-agentsystems and semantic web technology. The proposed architecture works
in two stages namely, Query Identification and Solution Development. A person
referred to as customer will submit the problem details or requirements which
will be referred to as a query. Anyone who can provide a service will need to
register with the registrar module of the architecture. Services can be
anything ranging from expert consultancy in the field of agriculture to
academic research, from selling products to manufacturing goods, from medical
help to legal issues or even providing logistics. Query submitted by customer
is first parsed and then iteratively understood with the help of domain experts
and the customer to get a precise set of properties. Query thus identified will
be solved again with the help of intelligent agent systems which will search
the semantic web for all those who can find or provide a solution. A workable
solution workflow is created and then depending on the requirements, using the
techniques of negotiation or auctioning, solution is implemented to complete
the service for customer. This part is termed as solution development. In this
service oriented architecture, we first try to analyze the complex set of user
requirements then try to provide best possible solution in an optimized way by
combining better information searches through semantic web and better workflow
provisioning using multi agent systems.
