  Instances of casualties resulting from large crowds persist, highlighting the
existing limitations of current crowd management practices in Smart Cities. One
notable drawback is the insufficient provision for disadvantaged individuals
who may require additional time to evacuate due to their slower running speed.
Moreover, the existing escape strategies may fall short of ensuring the safety
of all individuals during a crowd surge. To address these pressing concerns,
this paper proposes two crowd management methodologies. Firstly, we advocate
for implementing a fair evacuation strategy following a surge event, which
considers the diverse needs of all individuals, ensuring inclusivity and
mitigating potential risks. Secondly, we propose a preventative approach
involving the adjustment of attraction locations and switching between stage
performances in large-crowded events to minimize the occurrence of surges and
enhance crowd dispersion. We used high-fidelity crowd management simulators to
assess the effectiveness of our proposals. Our findings demonstrate the
positive impact of the fair evacuation strategy on safety measures and
inclusivity, which increases fairness by 41.8% on average. Furthermore,
adjusting attraction locations and stage performances has shown a significant
reduction in surges by 34% on average, enhancing overall crowd safety.
