  Since 2012 INEA has been developing and expanding the network of IEEE 802.11
compliant Wi-Fi hotspots (access points) located across the Greater Poland
region. This network consists of 330 mobile (vehicular) access points carried
by public buses and trams and over 20,000 fixed residential hotspots
distributed throughout the homes of INEA customers to provide Internet access
via the "community Wi-Fi" service. Therefore, this paper is aimed at sharing
the insights gathered by INEA throughout 4 years of experience in providing
hotspot-based Internet access. The emphasis is put on daily and hourly trends
in order to evaluate user experience, to determine key patterns, and to
investigate the influences such as public transportation trends, user location
and mobility, as well as, radio frequency noise and interference.
