  For many legal operations teams, the management of the contracts and
agreements that their organization are negotiating or have been executed is an
encompassing and time-consuming task. This has resulted in specialized tools
for Contract Lifecycle Management (CLM) have grown steadily in demand over the
last decade. Transitioning to such tools can itself be an arduous and costly
process and so a logical step would be to augment existing storage solutions.
In this paper, we present the analysis of 26 semi-structured interviews with
legal operations professionals about their trials and tribulations with using
Microsoft SharePoint for contract management. We find that while there is
promise, too much of what is needed to be successful requires more technical
prowess than might be easily available to those empowered to put it in place.
