  How do users behave in online chatrooms, where they instantaneously read and
write posts? We analyzed about 2.5 million posts covering various topics in
Internet relay channels, and found that user activity patterns follow known
power-law and stretched exponential distributions, indicating that online chat
activity is not different from other forms of communication. Analysing the
emotional expressions (positive, negative, neutral) of users, we revealed a
remarkable persistence both for individual users and channels. I.e. despite
their anonymity, users tend to follow social norms in repeated interactions in
online chats, which results in a specific emotional "tone" of the channels. We
provide an agent-based model of emotional interaction, which recovers
qualitatively both the activity patterns in chatrooms and the emotional
persistence of users and channels. While our assumptions about agent's
emotional expressions are rooted in psychology, the model allows to test
different hypothesis regarding their emotional impact in online communication.
