  This Paper is designed using J2EE (JSP, SERVLET), HTML as front end and a
Oracle 9i is back end. SPRMAN is been developed for the client British Telecom
(BT) UK., Telecom company. Actually the requirement of BT is, they are
providing Network Security Related Products to their IT customers like
Virtusa,Wipro,HCL etc., This product is framed out by set of protocols and
these protocols are been associated with set of components. By grouping all
these protocols and components together, product is been developed. After
framing out the product, it is been subscribed to their individual customers.
Once a customer subscribed the product, then he will be raising a request to
the client (BT) for updating any policy or component in the product. The
customer has been given read/write access to the subscribed product. The
customer user having read/write access is only allowed to raise a request for
the product, but not the user having only the read access. The group of request
is been managed as manage work queue in client area. Management of this
protocol inside the product is considering as Security Protocol Review Method
Analyzer. SPRMAN helps BT to overcome all the hurdles faced by them while
processing the requests of their various clients using their already existing
software applications. SPRMAN emphasizes on nature of the request and gives
priority to issues based on their degree of future consequences. Thus SPRMAN
builds a good relationship between BT and its customers.
