  Today's battlefield environment is complex, dynamic and uncertain, and
requires efficient support to ensure mission success. This relies on a proper
support strategy to provide supported equipment able to fulfill the mission. In
the context of defense where both systems and organization are complex, having
a holistic approach is challenging by nature, forces and support agencies need
to rely on an efficient decision support system. Logistics, readiness and
sustainability are critical factors for asset management, which can benefit
from AI to reach "Smart In Service" level relying especially on predictive and
prescriptive approaches and on effective management of operational re-sources.
Smart Support capacities can be then monitored by appropriate metrics and
improved by multi-criteria decision support and knowledge management system.
Depending on the operational context in terms of information and the objective,
different AI paradigms (data-driven AI, knowledge-based AI) are suitable even a
combination through hybrid AI.
