  Digital government innovation is being recognised as a solution to many
problems faced by governments in providing services to their citizens. It is
especially important for low-income countries where there are resource
constraints. This research was aimed at exploring the moderating effect of
gender on the adoption of a digital government innovation in Ethiopia based on
the UTAUT model (n=270) and using structural equation modeling (SEM). The
results reveal that gender only moderates the relationship between facilitating
conditions and usage behavior of government employees to adopt the digital
government innovation which is inconsistent with other findings. Another key
finding was that even though the innovation was regarded as not being easy to
use, women identified that they would still use it because of the social
influence from the peers and the bosses. This finding suggests that women
government employees who obtain external support are more likely to use digital
government innovations compared with men who are unlikely to use it even if
they were facilitated. The paper recommends that governments of low-income
countries like Ethiopia should design appropriate policies that encourage women
in digital government.
