  We present a framework for quantifying and mitigating algorithmic bias in
mechanisms designed for ranking individuals, typically used as part of
web-scale search and recommendation systems. We first propose complementary
measures to quantify bias with respect to protected attributes such as gender
and age. We then present algorithms for computing fairness-aware re-ranking of
results. For a given search or recommendation task, our algorithms seek to
achieve a desired distribution of top ranked results with respect to one or
more protected attributes. We show that such a framework can be tailored to
achieve fairness criteria such as equality of opportunity and demographic
parity depending on the choice of the desired distribution. We evaluate the
proposed algorithms via extensive simulations over different parameter choices,
and study the effect of fairness-aware ranking on both bias and utility
measures. We finally present the online A/B testing results from applying our
framework towards representative ranking in LinkedIn Talent Search, and discuss
the lessons learned in practice. Our approach resulted in tremendous
improvement in the fairness metrics (nearly three fold increase in the number
of search queries with representative results) without affecting the business
metrics, which paved the way for deployment to 100% of LinkedIn Recruiter users
worldwide. Ours is the first large-scale deployed framework for ensuring
fairness in the hiring domain, with the potential positive impact for more than
630M LinkedIn members.
