  This paper reports results from an online survey on the impact of travellers'
privacy and security attitudes and concerns on their willingness to use
mobility-as-a-service (MaaS) systems. This study is part of a larger project
that aims at investigating barriers to potential MaaS uptake. The online survey
was designed to cover data privacy and security attitudes and concerns as well
as a variety of socio-psychological and socio-demographic variables associated
with travellers' intentions to use MaaS systems. The study involved $n=320$ UK
participants recruited via the Prolific survey platform. Overall, correlation
analysis and a multiple regression model indicated that, neither attitudes nor
concerns of participants over the privacy and security of personal data would
significantly impact their decisions to use MaaS systems, which was an
unexpected result, however, their trust in (commercial and governmental)
websites would. Another surprising result is that, having been a victim of
improper invasion of privacy did not appear to affect individuals' intentions
to use MaaS systems, whereas frequency with which one heard about misuse of
personal data did. Implications of the results and future directions are also
discussed, e.g., MaaS providers are encouraged to work on improving the
trustworthiness of their corporate image.
