  Information systems (IS) adoption and continuance intentions of users have a
dominant effect on digital transformation in organisations. However,
organisations undergoing digital transformation face substantial barriers due
to user resistance to IS implementations. Status quo bias (SQB) plays a vital
role in users decision-making regarding adopting new IS or continuing to use
existing IS. Despite recent research to validate the effects of SQB on user
resistance to IS implementations, how SQB affects the IS adoption and
continuance intentions of users remains poorly understood, making it harder to
develop ways of successfully dealing with it. To address the gap, we performed
a systematic literature review on SQB in IS research. Our proposed framework
incorporates the psychological phenomena promoting the status quo, SQB theory
constructs, levels of SQB influence, and factors reducing the user resistance
to IS implementations to enhance the understanding of IS adoption and
continuance intentions.
