  Enterprise Resource Planning (ERP) is a integration of various resources of
any organization. It is computer software. All kinds of organization data that
is relating to each and every function of the organization are available in
ERP. So most of the big business organizations are implementing ERP and some of
the medium, small scale companies are also using ERP system. CRM in an
organization helps to retain their existing customers as well as capturing new
customers for their products. So it makes the organization to produce those
goods required by their consumers. This paper focuses mainly on the merging of
CRM and ERP through Neural Networks.
