  Understanding the overall health of an IT Infrastructure is a key part of IT
Service Management. Traditional approach to perform technical health check is
by visiting customer's physical site and rigorously examining the IT
infrastructure with Subject Matter Experts. Alternatively, periodic surveys are
sent to Technical Architects who are responsible for the managed IT
infrastructure. In essence, both site visits and surveys suffer from reactive
nature, and subjective assessment. In this paper, we present technical health
check for cloud providers, that monitors, assesses operational data and depicts
the current health of an IT infrastructure in real time. We also discuss
challenges and opportunities of technical health check in Hybrid Cloud
Environment.
