  Workplace meetings are vital to organizational collaboration, yet relatively
little progress has been made toward measuring meeting effectiveness and
inclusiveness at scale. The recent rise in remote and hybrid meetings
represents an opportunity to do so via computer-mediated communication (CMC)
systems. Here, we share the results of an effective and inclusive meetings
survey embedded within a CMC system in a diverse set of companies and
organizations. We correlate the survey results with objective metrics available
from the CMC system to identify the generalizable attributes that characterize
perceived effectiveness and inclusiveness in meetings. Additionally, we explore
a predictive model of meeting effectiveness and inclusiveness based solely on
objective meeting attributes. Lastly, we show challenges and discuss solutions
around the subjective measurement of meeting experiences. To our knowledge,
this is the largest data-driven study conducted after the pandemic peak to
measure, understand, and predict effectiveness and inclusiveness in real-world
meetings at an organizational scale.
