  We present AliMe Assist, an intelligent assistant designed for creating an
innovative online shopping experience in E-commerce. Based on question
answering (QA), AliMe Assist offers assistance service, customer service, and
chatting service. It is able to take voice and text input, incorporate context
to QA, and support multi-round interaction. Currently, it serves millions of
customer questions per day and is able to address 85% of them. In this paper,
we demonstrate the system, present the underlying techniques, and share our
experience in dealing with real-world QA in the E-commerce field.
