  Visual-impaired communities are one of the hindrances groups to accessing web
content access in the world. The obstacles encountered by this community in
their current practices and to develop best practice guidelines to overcome the
digital divide in Sri Lanka become gap filling of this domain. A preliminary
survey indicated five main problems including access limited by the impairment,
usability issues due to lack of design, unavailability of visually
impaired-friendly applications, lack of communication, and web navigation
issues are the most dominant pertaining issues. To overcome those issues,
solutions are tested and validated using the Design Science approach. Result
Indicate that significant factors need to be incorporated, ensuring
keyboard-friendly websites, easy accessibility and support with semantic
annotation by adding alternative text for images. Furthermore, use headers to
structure the content correctly, design all forms to support accessibility in
mind including Content developing and designing, navigation, the best colour
combination, Pre-recorded video with the audio facilities, braille support on
the web, the designing option has no significant impact on visually impaired
web users. Introducing a rating widget option to a website identifies the level
of accessibility features availability facilitates, thereby overcoming the
disability digital divide. The results further conclude that a significant
difference exists in websites, with and without the involvement of the visually
impaired community. Semantic web and semantic annotations of the context of
page elements, content serialization, and navigation by special keyboard
commands are also highly influencing the effective use of the web and
increasing the satisfaction level in the website accessing process.
