  Music streaming services are increasingly popular among younger generations
who seek social experiences through personal expression and sharing of
subjective feelings in comments. However, such emotional aspects are often
ignored by current platforms, which affects the listeners' ability to find
music that triggers specific personal feelings. To address this gap, this study
proposes a novel approach that leverages deep learning methods to capture
contextual keywords, sentiments, and induced mechanisms from song comments. The
study augments a current music app with two features, including the
presentation of tags that best represent song comments and a novel map metaphor
that reorganizes song comments based on chronological order, content, and
sentiment. The effectiveness of the proposed approach is validated through a
usage scenario and a user study that demonstrate its capability to improve the
user experience of exploring songs and browsing comments of interest. This
study contributes to the advancement of music streaming services by providing a
more personalized and emotionally rich music experience for younger
generations.
