  Modeling processes are the activities of capturing and representing processes
and control of their dynamic behavior. Desired features of the model include
capture of relevant aspects of a real phenomenon, understandability, and
completeness of static and dynamic specifications. This paper proposes a
diagrammatic language for engineering process modeling that provides an
integration tool for capturing the static description of processes, framing
their behaviors in terms of events, and utilizing the resultant model for
controlling processes. Without loss of generality, the focus of the paper is on
process modeling in the area of computer engineering, and specifically, on
modeling of computer services. To demonstrate the viability of the method, the
proposed model is applied to depicting flow of services in the Information
Technology department of a government ministry.
