  This paper addresses the question of how bar robots can contribute to the
well-being of guests. It first develops the basics of service robots and social
robots. It gives a brief overview of which gastronomy robots are on the market.
It then presents examples of bar robots and describes two models used in
Switzerland. A research project at the School of Business FHNW collected
empirical data on them, which is used for this article. The authors then
discuss how the robots could be improved to increase the well-being of
customers and guests and better address their individual wishes and
requirements. Artificial intelligence can play an important role in this.
Finally, ethical and social problems in the use of bar robots are discussed and
possible solutions are suggested to counter these.
