  As competitiveness increases, being able to guaranting QoS of delivered
services is key for business success. It is thus of paramount importance the
ability to continuously monitor the workflow providing a service and to timely
recognize breaches in the agreed QoS level. The ideal condition would be the
possibility to anticipate, thus predict, a breach and operate to avoid it, or
at least to mitigate its effects. In this paper we propose a model checking
based approach to predict QoS of a formally described process. The continous
model checking is enabled by the usage of a parametrized model of the monitored
system, where the actual value of parameters is continuously evaluated and
updated by means of big data tools. The paper also describes a prototype
implementation of the approach and shows its usage in a case study.
