  With the medical development in recent decades, the multiplicity of different
diseases, and an increased number of patients, the use of an advanced
healthcare information technology (HIT) such as a clinical decision support
system (CDSS) has been of necessary to help general practitioners (GPs). CDSS
may fail due to the failure to understand the factors influencing the GP's
acceptance of CDSS. Identifying factors that promote acceptance of CDSS can be
a vital aspect for its successful implementation. This study seeks to identify
factors that influence the acceptance of CDSS in Saudi Arabia by GPs. This
study relies mainly on the unified theory of acceptance and use of technology
(UTAUT) which has been integrated with a task-technology fit (TTF) model and
has applied a qualitative method to collect the data through using
semi-structured interviews with 12 GPs. The study's results indicated that
performance expectancy, effort expectancy, facilitating conditions, technology
fit for the task, technology characteristics and task characteristics have all
influenced the acceptance of CDSS. The results also indicated the need to
extend the UTAUT model to investigate and explore other factors in GPs'
acceptance of CDSS.
