  For a smooth quasi-projective surface $X$ and an integer $n\ge 3$, we show
that the universal family $Z^n$ over the Hilbert scheme $\text{Hilb}^{n}(X)$ of
$n$ points has non $\mathbb{Q}$-Gorenstein, rational singularities, and that
the Samuel multiplicity $\mu$ at a closed point on $Z^n$ can be computed in
terms of the dimension of the socle. We also show that $\mu\le n$.
