  Traditional social organizations such as those for the management of
healthcare and civil defence are the result of designs and realizations that
matched well with an operational context considerably different from the one we
are experiencing today: A simpler world, characterized by a greater amount of
resources to match less users producing lower peaks of requests. The new
context reveals all the fragility of our societies: unmanageability is just
around the corner unless we do not complement the "old recipes" with smarter
forms of social organization. Here we analyze this problem and propose a
refinement to our fractal social organizations as a model for resilient
cyber-physical societies. Evidence to our claims is provided by simulating our
model in terms of multi-agent systems.
