  In this paper, we propose an scalable approach to modeling based upon word
processing documents, and we describe the tool Phoenix providing the technical
infrastructure.
  For our training environment d3web.Train, we developed a tool to extract case
knowledge from existing documents, usually dismissal records, extending Phoenix
to d3web.CaseImporter. Independent authors used this tool to develop training
systems, observing a significant decrease of time for setteling-in and a
decrease of time necessary for developing a case.
