  Online harassment is a major societal challenge that impacts multiple
communities. Some members of community, like female journalists and activists,
bear significantly higher impacts since their profession requires easy
accessibility, transparency about their identity, and involves highlighting
stories of injustice. Through a multi-phased qualitative research study
involving a focus group and interviews with 27 female journalists and
activists, we mapped the journey of a target who goes through harassment. We
introduce PMCR framework, as a way to focus on needs for Prevention,
Monitoring, Crisis and Recovery. We focused on Crisis and Recovery, and
designed a tool to satisfy a target's needs related to documenting evidence of
harassment during the crisis and creating reports that could be shared with
support networks for recovery. Finally, we discuss users' feedback to this
tool, highlighting needs for targets as they face the burden and offer
recommendations to future designers and scholars on how to develop tools that
can help targets manage their harassment.
