  In this paper we introduce the core results of the project on software
development for social robotics systems. The usability of maintenance and
control features is crucial for many kinds of systems, but in the case of
social robotics we also have to take into account that (1) the humanoid robot
physically interacts with humans, (2) the conversation with children might have
different requirements in comparison to the conversation with adults. The
results of our work were implement for the humanoid PAL REEM robot, but their
core ideas can be applied for other types of humanoid robots. We developed a
web-based solution that supports the management of robot-guided tours, provides
recommendations for the users as well as allows for a visual analysis of the
data on previous tours.
