  The need for efficient and sustainable software to improve business and
achieve goals cannot be over-emphasized. Sustainable digital services and
product delivery cannot be achieved without embracing sustainable software
design practices. Despite the current research progress on software
sustainability, most software development practitioners in developing countries
are unclear about what constitutes software sustainability and often lack the
proper understanding of how to implement it in their specific industry domain.
Research efforts from software engineering focused on promoting software
sustainability awareness in developed countries, and fewer efforts have been
channeled to studying the same awareness in developing countries. This has
affected the level of awareness about sustainable software design practices in
most developing countries. This research investigates the awareness of software
sustainability in the Nigerian pension industry and its challenges among
practitioners. The software development practitioners were engaged and
interviewed. We offered ways to mitigate the identified challenges and promote
the awareness of software sustainability in the pension industry. Our findings
further show that, with the right sustainability knowledge, the software
practitioners in the pension industry have the potential to support their
organization's sustainable culture and improve the efficiency of product design
and service delivery.
