  In this paper we consider two social organizations -- service-oriented
communities and fractal organizations -- and discuss how their main
characteristics provide an answer to several shortcomings of traditional
organizations. In particular, we highlight their ability to tap into the vast
basins of "social energy" of our societies. This is done through the
establishing of mutualistic relationships among the organizational components.
The paper also introduces a mathematical model of said mutualistic processes as
well as its translation in terms of semantic service description and matching.
Preliminary investigations of the resilience of fractal social organizations
are reported. Simulations show that fractal organizations outperform
non-fractal organizations and are able to quickly recover from disruptions and
changes characterizing dynamic environments.
