  This research paper conducts a survey of the various government organizations
that are using Web 2.0 to enhance their functionality, interact with potential
audience and to reach out to a huge customer base. The aim of the paper is to
study the role of Web 2.0 in E-Governance and the various benefits that has
been achieved through it. This research paper is based on qualitative case
study method. We have reviewed existing state-of-the-art Web 2.0 applications
and E-Governance initiatives related with Web 2.0. We have included case
studies to support the proposition that use of Web 2.0 can enhance the
participation of citizens in E-Governance initiatives in an interactive manner.
This paper proposes that many of the government organizations can exploit the
benefits of Web 2.0 and hence can leverage its flexibility and interactive
nature. The study concludes that by establishing links with the social
networks, it is possible to reach a much wider audience easily and cost
effectively. The use of Web 2.0 applications can also bring out the
transparency in the government affairs. The Number of government organizations
embracing this new technology is on increase. The paper had surveyed few
organizations which are using Web 2.0 tools to enhance their operations.
