  Due to its wide use in personal, but most importantly, professional contexts,
email represents a valuable source of information that can be harvested for
understanding, reengineering and repurposing undocumented business processes of
companies and institutions. Towards this aim, a few researchers investigated
the problem of extracting process oriented information from email logs in order
to take benefit of the many available process mining techniques and tools. In
this paper we go further in this direction, by proposing a new method for
mining process models from email logs that leverage unsupervised machine
learning techniques with little human involvement. Moreover, our method allows
to semi-automatically label emails with activity names, that can be used for
activity recognition in new incoming emails. A use case demonstrates the
usefulness of the proposed solution using a modest in size, yet real-world,
dataset containing emails that belong to two different process models.
