  Web portals have served as an excellent medium to facilitate user centric
services for organizations irrespective of the type, size, and domain of
operation. The objective of these portals has been to deliver a plethora of
services such as information dissemination, transactional services, and
customer feedback. Therefore, the design of a web portal is crucial in order
that it is accessible to a wide range of user community irrespective of age
group, physical abilities, and level of literacy. In this paper, we have
studied the compliance of WCAG 2.0 by three different categories of Indian web
sites which are most frequently accessed by a large section of user community.
We have provided a quantitative evaluation of different aspects of
accessibility which we believe can pave the way for better design of web sites
by taking care of the deficiencies inherent in the web portals.
