  Digitalisation in education and its influence on teaching methods is the
focus of this study, which examines the use of ChatGPT in a role-playing game
used in the Cloud Computing Engineering Master's programme at the University of
Applied Sciences Burgenland. The aim of the study was to analyse the impact of
AI-based simulations on students' learning experience. Based on Vygotsky's
sociocultural theory, ChatGPT was used to give students a deeper understanding
of strategic decision-making processes in simulated business scenarios. The
methodological approach included role-playing and qualitative content analysis
of 20 student reflections. The findings suggest that ChatGPT enhances students'
engagement, critical thinking, and communication skills, in addition to
contributing to the effective application of theoretical knowledge.
Furthermore, simulations can contribute to the effective application of
theoretical knowledge. The results underscore the significance of adaptive
teaching approaches in promoting digital literacy and equipping learners for
the digital workplace. The integration of AI into curricula and the need for
ongoing innovation in higher education are also emphasised as a means of
guaranteeing excellent, future-focused instruction. The findings highlight the
potential of AI and ChatGPT in particular, as an innovative cutting-edge
educational tool that can both enhance the learning experience and help achieve
the Sustainable Development Goals (SDGs) through education.
