Immigration is a complex process that involves challenges facing both immigrants and for the host society. One aspect of this process is the match that occurs between different cultures.
The host society must get used to live with diversity that bring those people from other countries. Their way of acting, thinking, feeling often are not the same. They can be difficult to understand or accept, sometimes breaking the relative cultural homogeneity and may even produce the impression that cultural or ethnic identity itself is under threat. Thus one of the most important challenges for the host population is learning to tolerate and manage uncertainty and cultural pluralism which produces the arrival of new neighbors.
On the other side lie the foreigners, who are surrounded by norms, values and customs that are unfamiliar. They have to discover and understand the new culture, that of the host society, so trial and error, which carries the risk of misunderstanding and suffering.
Our proposal is based on knowledge of different cultural dimensions and their correspondence with the different groups that live together and that on the one hand, require our services, for the purpose of being more effective in our work and foster problem solving, care for our volunteers, and giving technical information enabling them to correctly handle the various situations that arise, avoiding the stress.
Otherwise, the tensions caused by culture shock begin to be felt in the activities carried out, hindering the achievement of expected results, allowing misunderstandings escalate into racist or xenophobic attitudes.
Furthermore, to offer native and foreign people, spaces for mutual knowledge free of prejudices and in equal conditions, endowed with true and correct information on cultural differences, diversity and the European and Spanish provisions on citizenship and intercultural harmony, indispensable to ensure the successful integration of Spanish society, pluralistic, multiethnic, where old and new views on aspects of life coexist. The awareness of intercultural harmony and lifelong learning is essential to favorable and peaceful resolution of incidents by preventing the generation of cultural prejudices.
The intervention model is built based on the following core issues:
Equal opportunities: if there is a real guarantee social cohesion, which is conducive to the feel, the full guarantees of rights, equal access to resources, ultimately to equal opportunities for all and all the people who make the Center.
Gender perspective: The discrimination faced by immigrant women is twofold, one as an immigrant and one by a woman. For what should be paramount in all actions planned are designed and implemented from that perspective, and with the primary objective of ensuring equal opportunities within the community itself.
Prevention: Do not wait until problems occur, these are dealt before they occur, so we must always go to the possible causes, and especially working with all environments and human socialization. This eliminates put off actions that do not satisfy any need, that does not change reality.
Proactivity: the purpose of offering the actions we have previously bid is to just go to where it is given or the problem can not wait for the affected or potentially affected come to us. Mobility performance.
Participation of beneficiaries as a group, all proposed actions have already been validated with immigrant groups. Any proposal could be implemented, and any proposal for action that needs to be refocused will have a sharing system for the validation of proceedings. Therefore participation is provided at all levels: management, development, implementation and validation.
Scope and Tools.
- Acquisition of ability to manage conflicts successfully.
- Management of mechanisms and effective ways of resolving conflicts, promoting autonomy and personal development, interpersonal relationships, intercultural and promoting peace and social cohesion.
- Contribution of social and intercultural tools and descriptive and analytical elements of the multicultural reality of Spanish society generally welcomed, particularly social technicians, academics, entrepreneurs. l
- Generation of adaptive strategies and attitudes among majority-minority, acquisition of intercultural competences that enable people to a better development in multicultural contexts.
- Promotion of dialogue, negotiation and intercultural mediation as privileged modes for conflict resolution in multicultural contexts.
- Development of the intercultural perspective as a right to be different and equal opportunities.
- Development of tolerance and equal opportunities through the distribution of success.
- The diversity and heterogeneity as powerful teaching resources for the development of tolerance and human enrichment factor.
- Discussion and representation of conflict through which they develop tolerance to foster proper understanding of ethnic cultural differences, empathy towards discriminated groups and the acquisition of skills to resolve conflicts arising from diversity communication.
- Protocols for action and good practice.