Natalie Reina: Howdy viewers at home.
I'm Natalie Reina with Identity Talks and
today we are with SailPoint's Vice President
Lead Corporate Architect Matt Domsch and we're
going to break down the word innovation.
We're going to learn what innovation means
for SailPoint and what it means for the industry
at large.
So Matt thank you so much for your time today.
We are really looking forward to having this
conversation with you.
It is going to be a little bit more philosophical
in nature which will be fun so I hope you
are ready.
Matt Domsch: Oh absolutely.
It's going to be fun.
Natalie Reina: Great so the first question
I have for you is, what does innovation mean
to you and what does it mean for SailPoint?
Matt Domsch: So to me, innovation is all about
solving problems be that, you know, new problems
that no one's seen before or even old problems
that you are solving maybe in a new or novel
way.
And part of this you're always using your,
your cleverness your insight, and your practical
experience to bring about a new solution.
Innovation always starts from that aha moment,
that inspiration that we all have and to me,
that's the genesis of all of this.
And that's a lot, often the most fun.
You have that aha moments, your subconscious
finally aligns all the challenges that it's
been, you know, mixing in behind the scenes
and brings a fully-fledged idea and solution
to your conscious mind.
And that's, to me, the most fun part of the
experience.
But more important than that aha moment is
the delivery, the follow through.
Innovation doesn't happen unless you've got
both that inspiration and the follow through.
I think part of a SailPoint's culture revolves
around what we call the four I's: innovation,
integrity, impact and individuals.
Our crew members all learn these their first
day on the job and we revisit them often in
our all hands meetings and presentations.
Innovations obviously a key part of this,
we define innovation here as developing creative
solutions to real challenges.
And to me, creativity is important but developing
is the key, creativity is necessary, we all
bring that to our roles, the creativity alone
isn't sufficient.
We need that follow through to deliver value
to our customers and that's where the benefit
is found.
And that follow through doesn't happen from
just one person having one good idea, that's
from the whole team working together to deliver
that.
Natalie Reina: Perfect, so what is the general
approach that you take to inspiring these
aha moments on your team?
Matt Domsch: Yeah, so our crew members have
great ideas all the time.
And oftentimes they're a result of the conversations,
they're having with colleagues with our partners
with our customers.
They're often presented with a new problem,
something that requires a new approach or
maybe a modified approach.
These problems will then get raised, we'll
talk about them at product management meetings,
we will debate the solutions, we will prioritize
which ones we have time to take forward and
what's going to be the most impactful for
our customers.
And then we go off and tackle them.
And to me, that virtuous cycle of seeing your
idea, your approach help a customer really
makes you more comfortable in presenting new
ideas and bringing up new ideas and to your
team and continuing that cycle of innovation.
Natalie Reina: I totally agree that's a great
answer.
So speaking of innovation, since that's the
buzzword of today.
What are some innovations that SailPoint is
working on and how does that set us apart
from our competitors?
Matt Domsch: Sure.
So in the last few weeks, SailPoint has launched
three new features based on our Predictive
Identity Platform.
We've launched the cloud access management
tool.
We've launched workload privilege management
and our new AI powered role mining.
These are exciting new capabilities that have
taken us weeks and months and in some cases
years to bring about.
And each of these solve a whole new class
of customer problems, bringing more visibility
and governance to our cloud workloads and
really reducing the amount of overhead that
IT managers need to deliver into their respective
compliance programs.
So each of these three features I've just
mentioned are built on patent pending innovations
that our crew members have been developing
for quite a while.
And we're really excited finally, to have
a chance to get them in front of our customers.
Natalie Reina: Awesome.
And finally, this is a little bit more personal
in nature, but where does innovation strike
you?
Is it a good book, a movie, a podcast, your
family?
I'd love to hear where inspiration strikes.
Matt Domsch: Sure.
Honestly, the most fun aspect of innovation
is when I'm talking with customers and talking
with partners and we're just having a conversation
and oftentimes folks aren't even trying to
present a problem, we're looking for a solution,
something we're just having a really good
conversation.
And in the course of that maybe I'll see a
problem and approach a challenge that is hinted
at, but folks just kind of take it for granted
that it's just the way things always are.
But in the back of my mind I get going.
I hear it.
I start thinking about it and my subconscious
starts working on it.
I get woken up in the middle of the night,
5am, something triggers and like aha, now
I understand what it was they were asking,
and I can see the approach to it.
Keep a notepad by my bed so I can write it
down because if I don't write it down I'm
too worried I'm going to forget about it and
I won't be able to fall back asleep.
That is the fun to me.
Having those conversations and the inspiration
tends to strike then.
Natalie Reina: Well, you're inspiring me because
I heard that's a great way like if you're
tossing and turning, thinking about ideas,
thinking about work that you keep a notepad
at your nightstand.
And then you write it down and it really helps
you just like let it go.
You have it written down, you can revisit
it in the morning.
So that's a great tip for people at home is
keep a notepad on your nightstand or write
down these ideas.
Matt Domsch: Absolutely.
Natalie Reina: Matt thank you so much for
your time today.
It's just really important for SailPoint to,
kind of, you know, give information about
what innovation means to us.
So thank you so much for your time.
It was very inspiring.
Matt Domsch: My pleasure.
Thank you.
Natalie.
Natalie Reina: This is identity talks.
We'll see you next time.
