[Notice] Rice Cake Event Restriction Process Notice

MEME

Greetings Heirs, We are here to notify Heirs of Restriction Process regarding Rice Cake Event. Some Heirs' accounts have been recovered after we retrieved items collected through Rice Cake Event error. Some Heirs' accounts are still restricted due to the following reason: > Heir does not possess enough items that need to be retrieved. For Heirs that still have their account restricted, please submit a ticket through our Customer Support. Customer Support: https://www.withhive.com/help

Please take the following steps below submitting a ticket. We will try to assist Heirs as soon as possible. 1. Submit a Customer Support ticket. 2. Once we receive a ticket, we will notify the Heir of potential items that can replace insufficient item that needs to be retrieved. 3. If the Heir agrees to retrieving replacement item, please submit another ticket to confirm your decision. 4. Once the replacement item is retrieved, restriction will be removed from the account. We apologize about the inconvenience caused by this issue. We strongly advise Heirs to submit a ticket through Customer Support so that we can assist Heirs facing the issue. - Flynn