Additional policies and FAQs

We will not carve licensed characters, knock off another artist's work, or otherwise compromise any other artist. we can and will work from your sketch, my sketch, and/or our collaborative efforts. If you want your designed item to be exclusive, it will be. If, however, you are ordering from items that you see in our shop (eg: birthstone ring from a design we already make) then prepare to see things similar because we work from patterns that we occasionally reuse.



Guarantees: We guarantee that all stones seen on my site are genuine, ethically sourced to the best of our knowledge, and set to the exacting standards we hold ourselves to. All metals are real: eg, sterling silver is exactly 92.5% silver- we know because we alloy it ourselves!



We can guarantee that each and every item you see here is made by us, in our little Michigan foundry. We do not use standard industry molds or take models from other artists work- except a few antique pieces that we re-create to keep the designs alive!



We are not a 'component jeweler'- one who orders parts from a catalog and assembles them into cookie cutter items. We actually sit at a desk day after day and sculpt wax that is then hand cast into the pieces you see here. If you are ever in the Northern Michigan area, we would be delighted to give you a tour of the shop!



Layaway Terms: Now offering short terms: 1/3 down and up to 3 months, no interest.



Finish: Blackening finish is a novelty and there is no guarantee. Rhodium plating is recommended for anyone with sensitive skin.



Custom: We can certainly customize pieces to your desired specifications and/or for your gem(s). Please note listing prices are no indication of how much a custom version will cost. Email for a custom quote.



Raw/rough Gems: Due to their fragile nature and delicate crystal structure, any unpolished/un-faceted gem cannot be warrantied. As a novelty item, raw/rough gems are not recommended for everyday wear, wear at your own risk.



Sizing: You must be measured by a professional jeweler or use one of our complimentary sizing kits. Using online print out charts or string measurements are extremely inaccurate and will lead to paying for a second sizing. If you are unsure of your size, please let us know right away and we can hold your order until you have been accurately sized. Once we've sized the piece, if it requires a second sizing, it will be subject to a sizing fee per ring, plus shipping.



Our Return/Refund Policy

If you aren’t happy, we aren’t happy. If for any reason you are not satisfied with your purchase, you may return it within 30 days of purchase.* We will credit your original method of payment, for a full refund of the purchase price, excluding shipping, handling, or other additional charges or services (sizing etc.).

*Custom designed merchandise and items engraved with personalized information cannot be returned or exchanged. Any amount purchased with a Wexford Jewelers gift card cannot be refunded and will be applied back to a gift card for future use.

Please see our website FAQ for refunds by mail instructions before mailing anything.