IndiGo leaves behind the luggage of 130+ passengers on Delhi to Istanbul flight Photo: Reuters

On a flight from Delhi to Istanbul on September 15, 2019, IndiGo did something which led to the hashtag #ShameOnIndiGo trend on Twitter. IndiGo, which was flying the passengers to Istanbul, left behind the luggage of the entire aircraft back in Delhi.

Twitter user Chinmay Dabke, who was on this Delhi-Istanbul flight, took to his account to share the details of the incident.

Chinmay wrote, "Just flew in on @IndiGo6E flight 6E 11 from Delhi to Istanbul last evening. We received this piece of paper when we were waiting for our luggage at the belt. The airline did not load the luggage of the ENTIRE FLIGHT. Not a single passenger got their luggage (1/n) #shameonindigo," as he shared a picture of the apology note handed to the passengers.

He continued by saying, "How can an airline as big as @IndiGo6E 'forget' or 'miss out' on loading luggage. I get you forgot the luggage for a few people on the flight. But the ENTIRE flight? What are Indian operations in Delhi doing? (2/n) #shameonindigo."

That was not all, he wrote all the problems that this created for the passengers. He tweeted, "My father has his necessary medication in his luggage. He is a diabetes patient who needs his daily dose. Some other travelers were on connecting flights to their end destinations in different countries. What do these folks do? (3/n) #shameonindigo @IndiGo6E."

Finally, while praising the ground staff at the Istanbul airport, Chinmay wrote, "However, the only positive from this ordeal is that the ground staff at Istanbul airport was extremely cooperative and helped everyone fill out requisite forms so they can identify luggage and give it back to us. It is not easy dealing with 130+ angry Indians."

A lot of people started tweeting about the incident.

IndiGo even responded to some.

Twitterati had a lot of views about the mishap. A few users also shared similar experiences that they have had with the airline. Have a look.

IndiGo has assured passengers that their luggage would reach them soon.

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