Shipping Information

How do I calculate shipping rates for orders placed within the Continental United States?
Please add all items to the "SHOPPING CART", enter your zip code and select the method of shipping. Click "APPLY" and the shipping rates will be calculated automatically.

Standard 3-5 Business Days

Order Total:

$0.00-$9.99 = $4.99

$10.00-$19.99 = $5.49

$20.00-$29.99 = $5.99

$30.00-$39.99 = $6.49

$40.00-$49.99 = $6.99

$50.00-$59.99 = $7.49

$60.00-$69.99 = $7.99

$70.00-$79.99 = $8.49

$80.00-$89.99 = $8.99

$90.00-up = $9.99

How do I calculate shipping rates for Express and International orders?
Please add all items to the "SHOPPING CART", enter your zip code and select the method of shipping. Click "APPLY" and the shipping rates will be calculated automatically.

Are there additional fees for International Orders?
In some rare cases (primarily with International and Express delivery shipments), we reserve the right to add additional shipping fees for odd sized or heavy items. However, we will always contact the customer before adding any additional shipping fees.
For all international shipments, all Import duties and VAT/Sales tax must be paid by the customer. If Import duties and VAT/Sales tax are not paid, then shipments may be returned back to our warehouse by the local Postal Service; if such case occurs, then original shipping charges will not be refunded.

My order has shipped however I still can not track it. How do locate the tracking number?
Depending on the carrier, tracking information may not be available for the first 24 hours. If after this time frame you still have not received a tracking number, please contact us directly at 1.800.921.4813, we will be happy to assist you in locating your package.

What to do if my UPS tracking information shows "Damaged"?
It is the customer's responsibility to regularly check tracking information. If this message is displayed, please contact us immediately either my phone or email.

What to do if my USPS tracking information shows "Undeliverable"?
It is the customer's responsibility to regularly check tracking information. If this message is displayed, please contact us immediately either my phone or email.

Do you offer overnight shipping?
Unfortunately we do not offer overnight shipping, ONLY Express which is 1-2 "business days".

Hazardous Materials
Items considered as Hazardous Materials (HAZMAT) include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, nail polish, etc.) and are required by the U.S. Department of Transportation to be shipped by Ground-only transport due to air transport restrictions and regulations. We are unable to ship HAZMAT items to Alaska, Hawaii, Puerto Rico and any international countries.

(24 Reviews)

I did this on my moms hair about a week ago and so far so good, she really likes it! She had sgraight and curly hair and this helped straighten the curly kinky hair. I did not leave it on anywhere close to the max processing times and you do get a lot of product with this so no need to buy more than one box unless you're doing like a whole family with really long hair or something lol. This has the same ingredient as a perm and sure smells like it.

Alisha

Oshkosh, WI

5 Stars

I would recommend this item to a friend.

good

July 8, 2014

I like this, my dughter used this on my hair in the normal resistent and it is great. So soft and straigt, my hair is like I have never felt before even with a flat iron. It has keratin and argan oil too. Will have to see how it lasts on my kinky curly coarse caucasian hair.

E

,

5 Stars

I would recommend this item to a friend.

Normal/Resistant Formula - Thermal Straightner

April 7, 2012

I love this product, my hair would not straighten good with a regular hair straightener and now it is straight

Pros:

it did what it was suppose

Sharon

Los Angeles, Ca

5 Stars

I would recommend this item to a friend.

This product6 works great, if you go to a salon that does this it will cost between three and four hundred dollars, I ordered the product and took it to my hair dresser and she applied for me. I ended up with cost of product and putting it on at only $90, the process is time consuming about three and a half hours, but it works so great and when you straighten your hair it looks like it grew a couple of inches over night. I am loving it, so easy to care for just be sure you don't wash for 48 hours and no outside work that will make you sweat. It is an amazing product, but I can't imagine doing it by ytour self. Highly Recommended!

Romona

Salisbury, NC 28147

5 Stars

I would recommend this item to a friend.

Exactly what I wanted!

November 30, 2011

I just did my second treatment of the Quantum Thermal Straightener after a year. I've done it by myself both times, which I would not recommend doing because applying step one can take awhile to finish and mess with your processing time. I timed myself as I went and ended up rinsing section by section, minutes apart to make sure everything was processed.
Both gave me amazing results, and my hair feels healthier than before. Anyone saying it doesn't work maybe didn't read the directions fully and skipped the flat iron step or didn't saturate the hair enough. And those with breakage probably left step 1 in much too long. Great product, and I would recommend to anyone who wants pin straight hair

Pros:

no breakage, makes hair feel softer, gets rid of nearly all frizz, very low cost compared to having done at a salon, completely straightens tight curls

Dana

Fresno, CA

5 Stars

I would recommend this item to a friend.

Best Hair Week Ever!

November 30, 2011

I am mixed race (I have fine, thick,medium length, previously curly, colored hair), and have tried many methods to manage or straighten my hair. Although apprehensive, I tried this product based on other reviews, and after 2 weeks I am still in love!
My hair has never been this smooth, soft or manageable, and for the first time in my life, I can wash and blowdry my hair in under 20 mins (it used to take me an hour and my hair would still be damp).
If you love your curls and don't want to lose them, this isn't the product for you, but if you want straight hair, I would recommend this in a heartbeat over traditional lye and no-lye perms.
It took me about 3 hours from start to finish with someone helping me apply it evenly, but I am absolutely thrilled, and it's so worth the wait. I only used about a third of the package, which is great as I won't have to re-order for touch ups. I recommend the color treated for fine hair, even if you don't have colour treated hair.

Adie

Fredericksburg, VA

5 Stars

I would recommend this item to a friend.

By jayciiie from dalles tx on August 15, 2012

how long would it stay in ur hair?

By Ericka from Indianapolis on April 11, 2013

After using this product, how long should you wait to try to straighten hair with another relaxing product (chemical)?

By Gladys from Canada on September 19, 2014

How does this solution work with African hair ,be it chemically treated hair ,coloured hair or virgin hair.
Gladys

By Diana from windsor, lasalle on June 27, 2012

Ok im not so sure if i completly understand about the bleached hair part though, but my hair is bleached with powder bleach and peroxied about 40% no higher tho .. but i bleach my hair every month or 2 .. will it distroy my hair more then it is if i use the colour treated one ?

By samantha from san gabriel ca on July 17, 2012

how long does it last

By Nono from Paris, France on July 18, 2012

Answer:

Hello, mine was for 3 months. use a good hydrating shampoo for more result

By Romona from Salisbury, NC on July 19, 2012

Answer:

from two and a half to three months, it is an absolutely wonderful product. My daughter has been doing it for years at a salon and paying four hundred dollars, I bought this on line and get my hair dresser to do it for sixty. Such a great deal and a great product, I have colored my hair for years and was amazed at how solf and silky my hair was when it was completed, I was expecting it to be very dry and brittle but it wasn't wonderful product

California Proposition 65 WARNING: Some products on this website contains progesterone, cocamide DEA, and other chemicals known to the State of California to cause cancer. Consult with your physician before using these products.