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boots up very slow after trying to remove PUP.Bundle.Installer.OI, PUP

meandmy3tees

Posted 12 August 2013 - 11:35 PM

meandmy3tees

Member

Topic Starter

Member

41 posts

OK I ran them both and they both ran fine. Here are the logs.. I did notice that my PC back-up has been deleted, should I not use that program?? AdwCleanerS4.txt6.06KB43 downloadsComboFix.txt79.39KB103 downloads .

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RKinner

Posted 13 August 2013 - 12:06 AM

RKinner

Malware Expert

Expert

21,339 posts

Looks like we finally got AdwCleaner to delete something. Combofix did a good job removing the stuff I asked it to. I don't know much about MyPC Backup. Reviews I've found on the latest version weren't all that positive but I suppose if you like it it won't hurt to reinstall it once we are done.

meandmy3tees

Posted 13 August 2013 - 03:42 PM

meandmy3tees

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Topic Starter

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41 posts

Pretty darn good, it is so much faster and starts up right away. I don't even have that blue window in the beginning before windows starts up. I would say you have done an amazing job!!!!! And again I would like to be able to give you something for all your time and patience.. I have never had someone help me for so much without expecting something in return.. Did not know you existed!!!!

RKinner

Posted 13 August 2013 - 11:32 PM

You can uninstall or delete any tools we had you download and their logs. To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, Run, cmd, OK then right click, Paste, then hit Enter.

OTL has a cleanup tab so if you run it again and select cleanup it will remove itself and its backup files.

To hide hidden files again (If you do not run OTL cleanup):

XP

# Close all programs so that you are at your desktop.# Double-click on the My Computer icon.# Select the Tools menu and click Folder Options.# After the new window appears select the View tab.# Uncheck the checkbox labeled Display the contents of system folders.# Under the Hidden files and folders section select the 'Hide protected operating system files (recommended)' option. # Check the checkbox labeled Hide protected operating system files.# Press the Apply button and then the OK button and exit My Computer.

Special note on Java. Old Java versions should be removed after first clearing the Java Cache by following the instructions in:http://www.java.com/...lugin_cache.xmlThen remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 9 or better. These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE. Get the latest version from Java.com. They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download. Just uncheck the garbage before the download (or install) starts. If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it. IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level. OK.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:http://www.filehippo.../updatechecker/(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. You can right click on the updatechecker icon (looks like a downward green arrowhead) and select Settings and tell it no betas. If you don't use MSN Messenger I would not upgdate it. MS installs a bunch of stuff when you do. You can tell the program to not show you that update.)If you use Firefox or Chome then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.http://www.crystalidea.com/speedyfox . Click on Speedup my Firefox. When it finishes click on Exit.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.

If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Make sure you have Windows update working and preferably on Automatic download and install.

My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's a local environmental organization that I volunteer with: http://www.kwiaht.org/donate.htm(The name means something like "clean place" in one of the local native-American dialects)

meandmy3tees

Posted 16 August 2013 - 08:28 AM

meandmy3tees

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Topic Starter

Member

41 posts

I have just been told when I tried to update my media player that I my copy of windows is unsupported or due to technical difficulties. it is error code: 0x80072f07. I never seemed to have trouble with updates before. I also have windows XP and I know it will be ending in april of 2014 but not yet.

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meandmy3tees

Posted 17 August 2013 - 07:11 PM

meandmy3tees

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Topic Starter

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41 posts

I am so frustrated. I tried doing that and they asked for 4 different things to be done first. one was a check hard disk and the other a system check. Neither of which I could do. I don't have the original cd for the system check it is copied onto 3 cds. so it would not take it. I tried to follow instructions to get the I386 file put on my computer. I did that and before I ran it it asked me to run a HDD regulator and I tried but it wouldn't run right. I then went ahead and ran the system check and it asked for my service pack 3 cd to be inserted, dont even have that. I tried to unzip the hsr2.0cdromsetup and it was put in a file that was a temp file under c:documents and settings/superuser/local settings/temp and it said there was an error that it couldn't unzip there. It was winrar I used, I then went to look for that file and it is not there at all. but If I search for it it comes up under exactly what it said. C:documents and settings/superuser/temp. But to look for that file by going to my computer then documents and settings then super user the local settings does not come up in that file at all. I feel like trying to do this I have screwed everything up. Never been more frustrated.

RKinner

Posted 17 August 2013 - 07:15 PM

meandmy3tees

Posted 19 August 2013 - 09:18 PM

meandmy3tees

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Topic Starter

Member

41 posts

It is an update of tweaker so there are more boxes added.repair windows sniping tool, repair file associations, repair print spooler, restore important windows services, repair windows safe mode, set windows services to default startup. do I check all all of those also? Because I did, did that mess anything up?

RKinner

Posted 19 August 2013 - 11:48 PM

meandmy3tees

Posted 21 August 2013 - 05:12 AM

meandmy3tees

Member

Topic Starter

Member

41 posts

Well sadly enough Windows Update was not working at all so I got really upset and decided to run Reimage repair. After seeing all that was wrong I did purchase the one time scan and fix. Now windows update seems to be working just fine. In fact after it was done there was 114 updates needed on my windows XP. And It updated everyone of them with no problem. Is there something I can run to show you everything that is going on with my computer so you can let me know if it is in better shape then it was before? I have spent so much time on it that if I had had the money I would have been better off just buying a new one. But I don't have that kind of money so this was my only option. Your opinion would be greatly appreciated.. Thank you again....