About This Job

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Company Description

Accolade at a glance…

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

Role overview

The Actuarial Director is responsible for being the Actuarial subject matter expert for a select group of customers within a Market Segment (i.e. Enterprise, Strategic, Mid-Market, Health Plan, etc.).

They will direct the reporting to these customers showcasing our value and outcomes and will communicate them to internal partners as well as customers.

They will identify, work and recommend areas for additional revenue generation with their internal partners.

Using influence skills, suggest opportunities for Accolade operations as well as customer to improve gaps. You will be the primary Accolade Actuarial resource for the customer(s) in communicating the value of Accolade services, as well as identifying potential future opportunities to further drive savings.

Working with internal partners, develop complex, customized analysis for customers and communicate those findings both internally and externally. Using influence skills, gain customers agreement to pay for additional reporting therefore generating more revenue.

Work with Product Management teams to develop & outline the requirements for complex reporting needs, support the construction of reports and direct team to meet deliverables.

Calculate and analyze variances in the claims savings, based on each customer’s contractual performance guarantee requirements.

Supervise analysis of healthcare spend and utilization patterns to uncover drivers of results with large and small populations.

Supervise & lead the evaluation of the programs provided by Accolade’s partners for the impact they have on cost and utilization. This would include telemedicine, second opinion services, cost transparency, etc.