Affected fans to get 400-page guide book

Namco Bandai handed Destructoid an official statement on the Ni no Kuni: Wrath of the White Witch Wizard's Edition order issue we've been following these past few days. It is as follows:

Namco Bandai Games America would like to officially offer clarification to certain stories and sentiments surrounding the Ni no Kuni: Wrath of the White Witch – Wizard’s Edition.

Namco Bandai Games America would first like to acknowledge our fans that will not be receiving their copy of Ni no Kuni: Wrath of the White Witch – Wizard’s Edition. This situation is truly unfortunate, having come about due to a glitch within our E-commerce provider’s ordering system. Namco Bandai Games America continues to monitor the situation and is actively working with our E-commerce provider to offer remedies to each and every order. We are also working to ensure that a situation like this never happens again. We respectfully ask for our fans’ patience during this time.

Namco Bandai Games America is not, nor has it ever, worked with or in conjunction with the eBay seller known as “PlayCanada” to sell units of Ni no Kuni: Wrath of the White Witch – Wizard’s Edition at a price premium on eBay .