Customers were caught up in one of Britain’s most notorious financial scandals after salesmen working for the country’s biggest high street bank forged information on their loan agreements, it has been claimed. An investigation by The Times into Lloyds Banking Group has found that contractors employed at its largest PPI complaint handling unit were taught how to play the system to the detriment of clients. An undercover reporter went through the recruitment and training process to work as a PPI (Payment Protection Insurance) complaint handler at Royal Mint Court, in London. He was told: • Some bank salesmen had faked PPI information in agreements on loan sales; • Complaint handlers should effectively turn a blind eye to the risk of fraud; • The majority of customers would give up pursuing their complaint if the bank rejected it the first time around; • That a job as a PPI complaint handler could be “morally difficult”. The investigation also found: • A secret document which openly concedes that Lloyds has lost some crucial customer evidence; • Staff breached customers’ privacy under the Data Protection Act on some occasions. One such breach was said to have led to a couple’s divorce; • That the entire operation was based on the assumption that Lloyds’ salesmen never mis-sold PPI. Lloyds said yesterday it had terminated its contract with Deloitte, one of the “big four” accounting and consultancy firm responsible for runnin
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Yuri Kravchenko,  ex-Ministro do Interior da Ucrânia foi encontrado morto, na sua casa, apenas horas antes de ser interrogado a respeito do caso do jornalista assassinado Georgiy Gongadze. Os primeiros relatos indicam que ele se suicidou, mas as circunstâncias da sua morte resultarão provavelmente em mais  investigação por parte das autoridades.

Yuri Kravchenko foi o Ministro do Interior da Ucrânia em 2000, quando o sr. Gongadze foi assassinado. O corpo descabeçado de  Gongadze foi enterrado numa floresta nas redondezas de Kiev.  Sua cabeça nunca foi encontrada.  Até agora ninguém foi preso  por causa do assassinato.  Acreditava-se que Kravchenko poderia fornecer evidências para alguma detenção.