When you call after lunch they would pick up but tell you that the person who is supposed to attend to you is not back from lunch "Please call after 30 minutes" so you call after 30 minutes and they tell you okey let me transfer you call to the right person.
Cuando llamas después del almuerzo, te contestan y te dicen que la persona que debe atenderte no regresa de almorzar: "Por favor, llame en 30 minutos", así que llamas a los 30 minutos y te dicen "bueno, déjeme pasarle con la persona correcta".