According to the CNN news agency, “poor customer service has become so rampant that nearly half of those surveyed said they have walked out of a store in the past year because of it.
CNN - i uudisteagentuuri sõnul on „halb klienditeenindus nii laialt levinud, et möödunud aasta jooksul tuli peaaegu pooltel küsitletutest sellepärast lihtsalt poest lahkuda.