Translate the following English sentence to French:
"We need to improve the way in which the infringement procedure operates, but do so in a way that does not prevent citizens in the slightest from fully exercising their right to directly contact the Commission which, at the end of the day, is what brings them closer to it."
Il faut améliorer le fonctionnement de ces procédures d' infraction, mais sans éliminer la moindre possibilité que les citoyens établissent ce contact direct avec la Commission qui, en fin de compte, permet de nous rapprocher.