Daily Papers

Finetuning large language models inflates the costs of NLU applications and remains the bottleneck of development cycles. Recent works in computer vision use data pruning to reduce training time. Pruned data selection with static methods is based on a score calculated for each training example prior to finetuning, which involves important computational overhead. Moreover, the score may not necessarily be representative of sample importance throughout the entire training duration. We propose to address these issues with a refined version of dynamic data pruning, a curriculum which periodically scores and discards unimportant examples during finetuning. Our method leverages an EL2N metric that we extend to the joint intent and slot classification task, and an initial finetuning phase on the full train set. Our results on the GLUE benchmark and four joint NLU datasets show a better time-accuracy trade-off compared to static methods. Our method preserves full accuracy while training on 50% of the data points and reduces computational times by up to 41%. If we tolerate instead a minor drop of accuracy of 1%, we can prune 80% of the training examples for a reduction in finetuning time reaching 66%.

Discourse parsing is an important task useful for NLU applications such as summarization, machine comprehension, and emotion recognition. The current discourse parsing datasets based on conversations consists of written English dialogues restricted to a single domain. In this resource paper, we introduce CoMuMDR: Code-mixed Multi-modal Multi-domain corpus for Discourse paRsing in conversations. The corpus (code-mixed in Hindi and English) has both audio and transcribed text and is annotated with nine discourse relations. We experiment with various SoTA baseline models; the poor performance of SoTA models highlights the challenges of multi-domain code-mixed corpus, pointing towards the need for developing better models for such realistic settings.

Data-to-text (D2T) generation is a crucial task in many natural language understanding (NLU) applications and forms the foundation of task-oriented dialog systems. In the context of conversational AI solutions that can work directly with local data on the user's device, architectures utilizing large pre-trained language models (PLMs) are impractical for on-device deployment due to a high memory footprint. To this end, we propose TrICy, a novel lightweight framework for an enhanced D2T task that generates text sequences based on the intent in context and may further be guided by user-provided triggers. We leverage an attention-copy mechanism to predict out-of-vocabulary (OOV) words accurately. Performance analyses on E2E NLG dataset (BLEU: 66.43%, ROUGE-L: 70.14%), WebNLG dataset (BLEU: Seen 64.08%, Unseen 52.35%), and our Custom dataset related to text messaging applications, showcase our architecture's effectiveness. Moreover, we show that by leveraging an optional trigger input, data-to-text generation quality increases significantly and achieves the new SOTA score of 69.29% BLEU for E2E NLG. Furthermore, our analyses show that TrICy achieves at least 24% and 3% improvement in BLEU and METEOR respectively over LLMs like GPT-3, ChatGPT, and Llama 2. We also demonstrate that in some scenarios, performance improvement due to triggers is observed even when they are absent in training.

While word error rates of automatic speech recognition (ASR) systems have consistently fallen, natural language understanding (NLU) applications built on top of ASR systems still attribute significant numbers of failures to low-quality speech recognition results. Existing assistant systems collect large numbers of these unsuccessful interactions, but these systems usually fail to learn from these interactions, even in an offline fashion. In this work, we introduce CLC: Contrastive Learning for Conversations, a family of methods for contrastive fine-tuning of models in a self-supervised fashion, making use of easily detectable artifacts in unsuccessful conversations with assistants. We demonstrate that our CLC family of approaches can improve the performance of ASR models on OD3, a new public large-scale semi-synthetic meta-dataset of audio task-oriented dialogues, by up to 19.2%. These gains transfer to real-world systems as well, where we show that CLC can help to improve performance by up to 6.7% over baselines. We make OD3 publicly available at https://github.com/amazon-science/amazon-od3 .

In this article, we use probing to investigate phenomena that occur during fine-tuning and knowledge distillation of a BERT-based natural language understanding (NLU) model. Our ultimate purpose was to use probing to better understand practical production problems and consequently to build better NLU models. We designed experiments to see how fine-tuning changes the linguistic capabilities of BERT, what the optimal size of the fine-tuning dataset is, and what amount of information is contained in a distilled NLU based on a tiny Transformer. The results of the experiments show that the probing paradigm in its current form is not well suited to answer such questions. Structural, Edge and Conditional probes do not take into account how easy it is to decode probed information. Consequently, we conclude that quantification of information decodability is critical for many practical applications of the probing paradigm.

Natural language understanding (NLU) is integral to various social media applications. However, existing NLU models rely heavily on context for semantic learning, resulting in compromised performance when faced with short and noisy social media content. To address this issue, we leverage in-context learning (ICL), wherein language models learn to make inferences by conditioning on a handful of demonstrations to enrich the context and propose a novel hashtag-driven in-context learning (HICL) framework. Concretely, we pre-train a model #Encoder, which employs #hashtags (user-annotated topic labels) to drive BERT-based pre-training through contrastive learning. Our objective here is to enable #Encoder to gain the ability to incorporate topic-related semantic information, which allows it to retrieve topic-related posts to enrich contexts and enhance social media NLU with noisy contexts. To further integrate the retrieved context with the source text, we employ a gradient-based method to identify trigger terms useful in fusing information from both sources. For empirical studies, we collected 45M tweets to set up an in-context NLU benchmark, and the experimental results on seven downstream tasks show that HICL substantially advances the previous state-of-the-art results. Furthermore, we conducted extensive analyzes and found that: (1) combining source input with a top-retrieved post from #Encoder is more effective than using semantically similar posts; (2) trigger words can largely benefit in merging context from the source and retrieved posts.

Natural Language Understanding (NLU) is a vital component of dialogue systems, and its ability to detect Out-of-Domain (OOD) inputs is critical in practical applications, since the acceptance of the OOD input that is unsupported by the current system may lead to catastrophic failure. However, most existing OOD detection methods rely heavily on manually labeled OOD samples and cannot take full advantage of unlabeled data. This limits the feasibility of these models in practical applications. In this paper, we propose a novel model to generate high-quality pseudo OOD samples that are akin to IN-Domain (IND) input utterances, and thereby improves the performance of OOD detection. To this end, an autoencoder is trained to map an input utterance into a latent code. and the codes of IND and OOD samples are trained to be indistinguishable by utilizing a generative adversarial network. To provide more supervision signals, an auxiliary classifier is introduced to regularize the generated OOD samples to have indistinguishable intent labels. Experiments show that these pseudo OOD samples generated by our model can be used to effectively improve OOD detection in NLU. Besides, we also demonstrate that the effectiveness of these pseudo OOD data can be further improved by efficiently utilizing unlabeled data.

In recent years, a series of Transformer-based models unlocked major improvements in general natural language understanding (NLU) tasks. Such a fast pace of research would not be possible without general NLU benchmarks, which allow for a fair comparison of the proposed methods. However, such benchmarks are available only for a handful of languages. To alleviate this issue, we introduce a comprehensive multi-task benchmark for the Polish language understanding, accompanied by an online leaderboard. It consists of a diverse set of tasks, adopted from existing datasets for named entity recognition, question-answering, textual entailment, and others. We also introduce a new sentiment analysis task for the e-commerce domain, named Allegro Reviews (AR). To ensure a common evaluation scheme and promote models that generalize to different NLU tasks, the benchmark includes datasets from varying domains and applications. Additionally, we release HerBERT, a Transformer-based model trained specifically for the Polish language, which has the best average performance and obtains the best results for three out of nine tasks. Finally, we provide an extensive evaluation, including several standard baselines and recently proposed, multilingual Transformer-based models.

For companies with customer service, mapping intents inside their conversational data is crucial in building applications based on natural language understanding (NLU). Nevertheless, there is no established automated technique to gather the intents from noisy online chats or voice transcripts. Simple clustering approaches are not suited to intent-sparse dialogues. To solve this intent-landscape task, we propose an unsupervised pipeline that extracts the intents and the taxonomy of intents from real-world dialogues. Our pipeline mines intent-span candidates with an extractive Question-Answering Electra model and leverages sentence embeddings to apply a low-level density clustering followed by a top-level hierarchical clustering. Our results demonstrate the generalization ability of an ELECTRA large model fine-tuned on the SQuAD2 dataset to understand dialogues. With the right prompting question, this model achieves a rate of linguistic validation on intent spans beyond 85%. We furthermore reconstructed the intent schemes of five domains from the MultiDoGo dataset with an average recall of 94.3%.