Daily Papers

Instruction-guided text-to-speech (ITTS) enables users to control speech generation through natural language prompts, offering a more intuitive interface than traditional TTS. However, the alignment between user style instructions and listener perception remains largely unexplored. This work first presents a perceptual analysis of ITTS controllability across two expressive dimensions (adverbs of degree and graded emotion intensity) and collects human ratings on speaker age and word-level emphasis attributes. To comprehensively reveal the instruction-perception gap, we provide a data collection with large-scale human evaluations, named Expressive VOice Control (E-VOC) corpus. Furthermore, we reveal that (1) gpt-4o-mini-tts is the most reliable ITTS model with great alignment between instruction and generated utterances across acoustic dimensions. (2) The 5 analyzed ITTS systems tend to generate Adult voices even when the instructions ask to use child or Elderly voices. (3) Fine-grained control remains a major challenge, indicating that most ITTS systems have substantial room for improvement in interpreting slightly different attribute instructions.

The Emotional Voice Conversion (EVC) aims to convert the discrete emotional state from the source emotion to the target for a given speech utterance while preserving linguistic content. In this paper, we propose regularizing emotion intensity in the diffusion-based EVC framework to generate precise speech of the target emotion. Traditional approaches control the intensity of an emotional state in the utterance via emotion class probabilities or intensity labels that often lead to inept style manipulations and degradations in quality. On the contrary, we aim to regulate emotion intensity using self-supervised learning-based feature representations and unsupervised directional latent vector modeling (DVM) in the emotional embedding space within a diffusion-based framework. These emotion embeddings can be modified based on the given target emotion intensity and the corresponding direction vector. Furthermore, the updated embeddings can be fused in the reverse diffusion process to generate the speech with the desired emotion and intensity. In summary, this paper aims to achieve high-quality emotional intensity regularization in the diffusion-based EVC framework, which is the first of its kind work. The effectiveness of the proposed method has been shown across state-of-the-art (SOTA) baselines in terms of subjective and objective evaluations for the English and Hindi languages Demo samples are available at the following URL: \url{https://nirmesh-sony.github.io/EmoReg/}.

Recent neural codec language models have made great progress in the field of text-to-speech (TTS), but controllable emotional TTS still faces many challenges. Traditional methods rely on predefined discrete emotion labels to control emotion categories and intensities, which can't capture the complexity and continuity of human emotional perception and expression. The lack of large-scale emotional speech datasets with balanced emotion distributions and fine-grained emotion annotations often causes overfitting in synthesis models and impedes effective emotion control. To address these issues, we propose UDDETTS, a neural codec language model unifying discrete and dimensional emotions for controllable emotional TTS. This model introduces the interpretable Arousal-Dominance-Valence (ADV) space for dimensional emotion description and supports emotion control driven by either discrete emotion labels or nonlinearly quantified ADV values. Furthermore, a semi-supervised training strategy is designed to comprehensively utilize diverse speech datasets with different types of emotion annotations to train the UDDETTS. Experiments show that UDDETTS achieves linear emotion control along the three dimensions of ADV space, and exhibits superior end-to-end emotional speech synthesis capabilities.

The long-standing goal of Artificial Intelligence (AI) has been to create human-like conversational systems. Such systems should have the ability to develop an emotional connection with the users, hence emotion recognition in dialogues is an important task. Emotion detection in dialogues is a challenging task because humans usually convey multiple emotions with varying degrees of intensities in a single utterance. Moreover, emotion in an utterance of a dialogue may be dependent on previous utterances making the task more complex. Emotion recognition has always been in great demand. However, most of the existing datasets for multi-label emotion and intensity detection in conversations are in English. To this end, we create a large conversational dataset in Hindi named EmoInHindi for multi-label emotion and intensity recognition in conversations containing 1,814 dialogues with a total of 44,247 utterances. We prepare our dataset in a Wizard-of-Oz manner for mental health and legal counselling of crime victims. Each utterance of the dialogue is annotated with one or more emotion categories from the 16 emotion classes including neutral, and their corresponding intensity values. We further propose strong contextual baselines that can detect emotion(s) and the corresponding intensity of an utterance given the conversational context.

Although current Text-To-Speech (TTS) models are able to generate high-quality speech samples, there are still challenges in developing emotion intensity controllable TTS. Most existing TTS models achieve emotion intensity control by extracting intensity information from reference speeches. Unfortunately, limited by the lack of modeling for intra-class emotion intensity and the model's information decoupling capability, the generated speech cannot achieve fine-grained emotion intensity control and suffers from information leakage issues. In this paper, we propose an emotion transfer TTS model, which defines a remapping-based sorting method to model intra-class relative intensity information, combined with Mutual Information (MI) to decouple speaker and emotion information, and synthesizes expressive speeches with perceptible intensity differences. Experiments show that our model achieves fine-grained emotion control while preserving speaker information.

We present our shared task on text-based emotion detection, covering more than 30 languages from seven distinct language families. These languages are predominantly low-resource and spoken across various continents. The data instances are multi-labeled into six emotional classes, with additional datasets in 11 languages annotated for emotion intensity. Participants were asked to predict labels in three tracks: (a) emotion labels in monolingual settings, (b) emotion intensity scores, and (c) emotion labels in cross-lingual settings. The task attracted over 700 participants. We received final submissions from more than 200 teams and 93 system description papers. We report baseline results, as well as findings on the best-performing systems, the most common approaches, and the most effective methods across various tracks and languages. The datasets for this task are publicly available.

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward Neural Network using sentence-level embeddings as features. We experimented with four different embedding models for generating the inputs to the neural network. The subsequent stage builds upon the previous work and we have implemented three types of revisions. The first revision focuses on the enhancements to the model architecture and the training approach. The second revision focuses on handling class imbalance using stratified data sampling. The third revision focuses on leveraging lexical resources, where we apply four different resources to enrich the features associated with the dataset. During the final stage of this project, we have created the final end-to-end system for the primary task using an ensemble of models to revise primary task performance. Additionally, as part of the final stage, these approaches have been adapted to the WASSA 2023 Shared Task on Empathy Emotion and Personality Detection in Interactions, in which the empathic concern, emotion polarity, and emotion intensity in dyadic text conversations are predicted.

Telling stories is an integral part of human communication which can evoke emotions and influence the affective states of the audience. Automatically modeling emotional trajectories in stories has thus attracted considerable scholarly interest. However, as most existing works have been limited to unsupervised dictionary-based approaches, there is no benchmark for this task. We address this gap by introducing continuous valence and arousal labels for an existing dataset of children's stories originally annotated with discrete emotion categories. We collect additional annotations for this data and map the categorical labels to the continuous valence and arousal space. For predicting the thus obtained emotionality signals, we fine-tune a DeBERTa model and improve upon this baseline via a weakly supervised learning approach. The best configuration achieves a Concordance Correlation Coefficient (CCC) of .8221 for valence and .7125 for arousal on the test set, demonstrating the efficacy of our proposed approach. A detailed analysis shows the extent to which the results vary depending on factors such as the author, the individual story, or the section within the story. In addition, we uncover the weaknesses of our approach by investigating examples that prove to be difficult to predict.

We often verbally express emotions in a multifaceted manner, they may vary in their intensities and may be expressed not just as a single but as a mixture of emotions. This wide spectrum of emotions is well-studied in the structural model of emotions, which represents variety of emotions as derivative products of primary emotions with varying degrees of intensity. In this paper, we propose an emotional text-to-speech design to simulate a wider spectrum of emotions grounded on the structural model. Our proposed design, Daisy-TTS, incorporates a prosody encoder to learn emotionally-separable prosody embedding as a proxy for emotion. This emotion representation allows the model to simulate: (1) Primary emotions, as learned from the training samples, (2) Secondary emotions, as a mixture of primary emotions, (3) Intensity-level, by scaling the emotion embedding, and (4) Emotions polarity, by negating the emotion embedding. Through a series of perceptual evaluations, Daisy-TTS demonstrated overall higher emotional speech naturalness and emotion perceiveability compared to the baseline.

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.

In recent years, the field of talking faces generation has attracted considerable attention, with certain methods adept at generating virtual faces that convincingly imitate human expressions. However, existing methods face challenges related to limited generalization, particularly when dealing with challenging identities. Furthermore, methods for editing expressions are often confined to a singular emotion, failing to adapt to intricate emotions. To overcome these challenges, this paper proposes EmoTalker, an emotionally editable portraits animation approach based on the diffusion model. EmoTalker modifies the denoising process to ensure preservation of the original portrait's identity during inference. To enhance emotion comprehension from text input, Emotion Intensity Block is introduced to analyze fine-grained emotions and strengths derived from prompts. Additionally, a crafted dataset is harnessed to enhance emotion comprehension within prompts. Experiments show the effectiveness of EmoTalker in generating high-quality, emotionally customizable facial expressions.

Assessing student depression in sensitive environments like special education is challenging. Standardized questionnaires may not fully reflect students' true situations. Furthermore, automated methods often falter with rich student narratives, lacking the crucial, individualized insights stemming from teachers' empathetic connections with students. Existing methods often fail to address this ambiguity or effectively integrate educator understanding. To address these limitations by fostering a synergistic human-AI collaboration, this paper introduces Human Empathy as Encoder (HEAE), a novel, human-centered AI framework for transparent and socially responsible depression severity assessment. Our approach uniquely integrates student narrative text with a teacher-derived, 9-dimensional "Empathy Vector" (EV), its dimensions guided by the PHQ-9 framework,to explicitly translate tacit empathetic insight into a structured AI input enhancing rather than replacing human judgment. Rigorous experiments optimized the multimodal fusion, text representation, and classification architecture, achieving 82.74% accuracy for 7-level severity classification. This work demonstrates a path toward more responsible and ethical affective computing by structurally embedding human empathy

Existing information on AI-based facial emotion recognition (FER) is not easily comprehensible by those outside the field of computer science, requiring cross-disciplinary effort to determine a categorisation framework that promotes the understanding of this technology, and its impact on users. Most proponents classify FER in terms of methodology, implementation and analysis; relatively few by its application in education; and none by its users. This paper is concerned primarily with (potential) teacher-users of FER tools for education. It proposes a three-part classification of these teachers, by orientation, condition and preference, based on a classical taxonomy of affective educational objectives, and related theories. It also compiles and organises the types of FER solutions found in or inferred from the literature into "technology" and "applications" categories, as a prerequisite for structuring the proposed "teacher-user" category. This work has implications for proponents', critics', and users' understanding of the relationship between teachers and FER.

Depression and post traumatic stress disorder (PTSD) often co-occur with connected symptoms, complicating automated assessment, which is often binary and disorder specific. Clinically useful diagnosis needs severity aware cross disorder estimates and decision support explanations. Our unified tri modal affective severity framework synchronizes and fuses interview text with sentence level transformer embeddings, audio with log Mel statistics with deltas, and facial signals with action units, gaze, head and pose descriptors to output graded severities for diagnosing both depression (PHQ-8; 5 classes) and PTSD (3 classes). Standardized features are fused via a calibrated late fusion classifier, yielding per disorder probabilities and feature-level attributions. This severity aware tri-modal affective fusion approach is demoed on multi disorder concurrent depression and PTSD assessment. Stratified cross validation on DAIC derived corpora outperforms unimodal/ablation baselines. The fused model matches the strongest unimodal baseline on accuracy and weighted F1, while improving decision curve utility and robustness under noisy or missing modalities. For PTSD specifically, fusion reduces regression error and improves class concordance. Errors cluster between adjacent severities; extreme classes are identified reliably. Ablations show text contributes most to depression severity, audio and facial cues are critical for PTSD, whereas attributions align with linguistic and behavioral markers. Our approach offers reproducible evaluation and clinician in the loop support for affective clinical decision making.

There has been significant progress in emotional Text-To-Speech (TTS) synthesis technology in recent years. However, existing methods primarily focus on the synthesis of a limited number of emotion types and have achieved unsatisfactory performance in intensity control. To address these limitations, we propose EmoMix, which can generate emotional speech with specified intensity or a mixture of emotions. Specifically, EmoMix is a controllable emotional TTS model based on a diffusion probabilistic model and a pre-trained speech emotion recognition (SER) model used to extract emotion embedding. Mixed emotion synthesis is achieved by combining the noises predicted by diffusion model conditioned on different emotions during only one sampling process at the run-time. We further apply the Neutral and specific primary emotion mixed in varying degrees to control intensity. Experimental results validate the effectiveness of EmoMix for synthesizing mixed emotion and intensity control.

The analysis of emotions expressed in text has numerous applications. In contrast to categorical analysis, focused on classifying emotions according to a pre-defined set of common classes, dimensional approaches can offer a more nuanced way to distinguish between different emotions. Still, dimensional methods have been less studied in the literature. Considering a valence-arousal dimensional space, this work assesses the use of pre-trained Transformers to predict these two dimensions on a continuous scale, with input texts from multiple languages and domains. We specifically combined multiple annotated datasets from previous studies, corresponding to either emotional lexica or short text documents, and evaluated models of multiple sizes and trained under different settings. Our results show that model size can have a significant impact on the quality of predictions, and that by fine-tuning a large model we can confidently predict valence and arousal in multiple languages. We make available the code, models, and supporting data.

Emotions have played an important part in many sectors, including psychology, medicine, mental health, computer science, and so on, and categorizing them has proven extremely useful in separating one emotion from another. Emotions can be classified using the following two methods: (1) The supervised method's efficiency is strongly dependent on the size and domain of the data collected. A categorization established using relevant data from one domain may not work well in another. (2) An unsupervised method that uses either domain expertise or a knowledge base of emotion types already exists. Though this second approach provides a suitable and generic categorization of emotions and is cost-effective, the literature doesn't possess a publicly available knowledge base that can be directly applied to any emotion categorization-related task. This pushes us to create a knowledge base that can be used for emotion classification across domains, and ontology is often used for this purpose. In this study, we provide TONE, an emotion-based ontology that effectively creates an emotional hierarchy based on Dr. Gerrod Parrot's group of emotions. In addition to ontology development, we introduce a semi-automated vocabulary construction process to generate a detailed collection of terms for emotions at each tier of the hierarchy. We also demonstrate automated methods for establishing three sorts of dependencies in order to develop linkages between different emotions. Our human and automatic evaluation results show the ontology's quality. Furthermore, we describe three distinct use cases that demonstrate the applicability of our ontology.

Recent research shows that emotions can enhance users' cognition and influence information communication. While research on visual emotion analysis is extensive, limited work has been done on helping users generate emotionally rich image content. Existing work on emotional image generation relies on discrete emotion categories, making it challenging to capture complex and subtle emotional nuances accurately. Additionally, these methods struggle to control the specific content of generated images based on text prompts. In this work, we introduce the new task of continuous emotional image content generation (C-EICG) and present EmotiCrafter, an emotional image generation model that generates images based on text prompts and Valence-Arousal values. Specifically, we propose a novel emotion-embedding mapping network that embeds Valence-Arousal values into textual features, enabling the capture of specific emotions in alignment with intended input prompts. Additionally, we introduce a loss function to enhance emotion expression. The experimental results show that our method effectively generates images representing specific emotions with the desired content and outperforms existing techniques.

Recently, Multimodal Large Language Models (MLLMs) have achieved exceptional performance across diverse tasks, continually surpassing previous expectations regarding their capabilities. Nevertheless, their proficiency in perceiving emotions from images remains debated, with studies yielding divergent results in zero-shot scenarios. We argue that this inconsistency stems partly from constraints in existing evaluation methods, including the oversight of plausible responses, limited emotional taxonomies, neglect of contextual factors, and labor-intensive annotations. To facilitate customized visual emotion evaluation for MLLMs, we propose an Emotion Statement Judgment task that overcomes these constraints. Complementing this task, we devise an automated pipeline that efficiently constructs emotion-centric statements with minimal human effort. Through systematically evaluating prevailing MLLMs, our study showcases their stronger performance in emotion interpretation and context-based emotion judgment, while revealing relative limitations in comprehending perception subjectivity. When compared to humans, even top-performing MLLMs like GPT4o demonstrate remarkable performance gaps, underscoring key areas for future improvement. By developing a fundamental evaluation framework and conducting a comprehensive MLLM assessment, we hope this work contributes to advancing emotional intelligence in MLLMs. Project page: https://github.com/wdqqdw/MVEI.

Large language models (LLMs) have gained significant traction across a wide range of fields in recent years. There is also a growing expectation for them to display human-like personalities during interactions. To meet this expectation, numerous studies have proposed methods for modelling LLM personalities through psychometric evaluations. However, most existing models face two major limitations: they rely on the Big Five (OCEAN) framework, which only provides coarse personality dimensions, and they lack mechanisms for controlling trait intensity. In this paper, we address this gap by extending the Machine Personality Inventory (MPI), which originally used the Big Five model, to incorporate the 16 Personality Factor (16PF) model, allowing expressive control over sixteen distinct traits. We also developed a structured framework known as Specific Attribute Control (SAC) for evaluating and dynamically inducing trait intensity in LLMs. Our method introduces adjective-based semantic anchoring to guide trait intensity expression and leverages behavioural questions across five intensity factors: Frequency, Depth, Threshold, Effort, and Willingness. Through experimentation, we find that modelling intensity as a continuous spectrum yields substantially more consistent and controllable personality expression compared to binary trait toggling. Moreover, we observe that changes in target trait intensity systematically influence closely related traits in psychologically coherent directions, suggesting that LLMs internalize multi-dimensional personality structures rather than treating traits in isolation. Our work opens new pathways for controlled and nuanced human-machine interactions in domains such as healthcare, education, and interviewing processes, bringing us one step closer to truly human-like social machines.

Emotional support dialogue systems aim to reduce help-seekers' distress and help them overcome challenges. While human valuesx2013core beliefs that shape an individual's prioritiesx2013are increasingly emphasized in contemporary psychological therapy for their role in fostering internal transformation and long-term emotional well-being, their integration into emotional support systems remains underexplored. To bridge this gap, we present a value-driven method for training emotional support dialogue systems designed to reinforce positive values in seekers. Notably, our model identifies which values to reinforce at each turn and how to do so, by leveraging online support conversations from Reddit. We evaluate the method across support skills, seekers' emotional intensity, and value reinforcement. Our method consistently outperforms various baselines, effectively exploring and eliciting values from seekers. Additionally, leveraging crowd knowledge from Reddit significantly enhances its effectiveness. Therapists highlighted its ability to validate seekers' challenges and emphasize positive aspects of their situationsx2013both crucial elements of value reinforcement. Our work, being the first to integrate value reinforcement into emotional support systems, demonstrates its promise and establishes a foundation for future research.

The advancement of text-to-speech and audio generation models necessitates robust benchmarks for evaluating the emotional understanding capabilities of AI systems. Current speech emotion recognition (SER) datasets often exhibit limitations in emotional granularity, privacy concerns, or reliance on acted portrayals. This paper introduces EmoNet-Voice, a new resource for speech emotion detection, which includes EmoNet-Voice Big, a large-scale pre-training dataset (featuring over 4,500 hours of speech across 11 voices, 40 emotions, and 4 languages), and EmoNet-Voice Bench, a novel benchmark dataset with human expert annotations. EmoNet-Voice is designed to evaluate SER models on a fine-grained spectrum of 40 emotion categories with different levels of intensities. Leveraging state-of-the-art voice generation, we curated synthetic audio snippets simulating actors portraying scenes designed to evoke specific emotions. Crucially, we conducted rigorous validation by psychology experts who assigned perceived intensity labels. This synthetic, privacy-preserving approach allows for the inclusion of sensitive emotional states often absent in existing datasets. Lastly, we introduce Empathic Insight Voice models that set a new standard in speech emotion recognition with high agreement with human experts. Our evaluations across the current model landscape exhibit valuable findings, such as high-arousal emotions like anger being much easier to detect than low-arousal states like concentration.

Large audio-language models (LALMs) extend text-based LLMs with auditory understanding, offering new opportunities for multimodal applications. While their perception, reasoning, and task performance have been widely studied, their safety alignment under paralinguistic variation remains underexplored. This work systematically investigates the role of speaker emotion. We construct a dataset of malicious speech instructions expressed across multiple emotions and intensities, and evaluate several state-of-the-art LALMs. Our results reveal substantial safety inconsistencies: different emotions elicit varying levels of unsafe responses, and the effect of intensity is non-monotonic, with medium expressions often posing the greatest risk. These findings highlight an overlooked vulnerability in LALMs and call for alignment strategies explicitly designed to ensure robustness under emotional variation, a prerequisite for trustworthy deployment in real-world settings.

As the demand for emotional intelligence in large language models (LLMs) grows, a key challenge lies in understanding the internal mechanisms that give rise to emotional expression and in controlling emotions in generated text. This study addresses three core questions: (1) Do LLMs contain context-agnostic mechanisms shaping emotional expression? (2) What form do these mechanisms take? (3) Can they be harnessed for universal emotion control? We first construct a controlled dataset, SEV (Scenario-Event with Valence), to elicit comparable internal states across emotions. Subsequently, we extract context-agnostic emotion directions that reveal consistent, cross-context encoding of emotion (Q1). We identify neurons and attention heads that locally implement emotional computation through analytical decomposition and causal analysis, and validate their causal roles via ablation and enhancement interventions. Next, we quantify each sublayer's causal influence on the model's final emotion representation and integrate the identified local components into coherent global emotion circuits that drive emotional expression (Q2). Directly modulating these circuits achieves 99.65% emotion-expression accuracy on the test set, surpassing prompting- and steering-based methods (Q3). To our knowledge, this is the first systematic study to uncover and validate emotion circuits in LLMs, offering new insights into interpretability and controllable emotional intelligence.

State-of-the-art speech synthesis models try to get as close as possible to the human voice. Hence, modelling emotions is an essential part of Text-To-Speech (TTS) research. In our work, we selected FastSpeech2 as the starting point and proposed a series of modifications for synthesizing emotional speech. According to automatic and human evaluation, our model, EmoSpeech, surpasses existing models regarding both MOS score and emotion recognition accuracy in generated speech. We provided a detailed ablation study for every extension to FastSpeech2 architecture that forms EmoSpeech. The uneven distribution of emotions in the text is crucial for better, synthesized speech and intonation perception. Our model includes a conditioning mechanism that effectively handles this issue by allowing emotions to contribute to each phone with varying intensity levels. The human assessment indicates that proposed modifications generate audio with higher MOS and emotional expressiveness.

Recent developments in generative AI have shone a spotlight on high-performance synthetic text generation technologies. The now wide availability and ease of use of such models highlights the urgent need to provide equally powerful technologies capable of identifying synthetic text. With this in mind, we draw inspiration from psychological studies which suggest that people can be driven by emotion and encode emotion in the text they compose. We hypothesize that pretrained language models (PLMs) have an affective deficit because they lack such an emotional driver when generating text and consequently may generate synthetic text which has affective incoherence i.e. lacking the kind of emotional coherence present in human-authored text. We subsequently develop an emotionally aware detector by fine-tuning a PLM on emotion. Experiment results indicate that our emotionally-aware detector achieves improvements across a range of synthetic text generators, various sized models, datasets, and domains. Finally, we compare our emotionally-aware synthetic text detector to ChatGPT in the task of identification of its own output and show substantial gains, reinforcing the potential of emotion as a signal to identify synthetic text. Code, models, and datasets are available at https: //github.com/alanagiasi/emoPLMsynth

This paper introduces TinyEmo, a family of small multi-modal language models for emotional reasoning and classification. Our approach features: (1) a synthetic emotional instruct dataset for both pre-training and fine-tuning stages, (2) a Metric Projector that delegates classification from the language model allowing for more efficient training and inference, (3) a multi-modal large language model (MM-LLM) for emotional reasoning, and (4) a semi-automated framework for bias detection. TinyEmo is able to perform emotion classification and emotional reasoning, all while using substantially fewer parameters than comparable models. This efficiency allows us to freely incorporate more diverse emotional datasets, enabling strong performance on classification tasks, with our smallest model (700M parameters) outperforming larger state-of-the-art models based on general-purpose MM-LLMs with over 7B parameters. Additionally, the Metric Projector allows for interpretability and indirect bias detection in large models without additional training, offering an approach to understand and improve AI systems. We release code, models, and dataset at https://github.com/ggcr/TinyEmo

Recent advances in multimodal large language models (MLLMs) have catalyzed transformative progress in affective computing, enabling models to exhibit emergent emotional intelligence. Despite substantial methodological progress, current emotional benchmarks remain limited, as it is still unknown: (a) the generalization abilities of MLLMs across distinct scenarios, and (b) their reasoning capabilities to identify the triggering factors behind emotional states. To bridge these gaps, we present MME-Emotion, a systematic benchmark that assesses both emotional understanding and reasoning capabilities of MLLMs, enjoying scalable capacity, diverse settings, and unified protocols. As the largest emotional intelligence benchmark for MLLMs, MME-Emotion contains over 6,000 curated video clips with task-specific questioning-answering (QA) pairs, spanning broad scenarios to formulate eight emotional tasks. It further incorporates a holistic evaluation suite with hybrid metrics for emotion recognition and reasoning, analyzed through a multi-agent system framework. Through a rigorous evaluation of 20 advanced MLLMs, we uncover both their strengths and limitations, yielding several key insights: 182 Current MLLMs exhibit unsatisfactory emotional intelligence, with the best-performing model achieving only 39.3% recognition score and 56.0% Chain-of-Thought (CoT) score on our benchmark. 183 Generalist models (e.g., Gemini-2.5-Pro) derive emotional intelligence from generalized multimodal understanding capabilities, while specialist models (e.g., R1-Omni) can achieve comparable performance through domain-specific post-training adaptation. By introducing MME-Emotion, we hope that it can serve as a foundation for advancing MLLMs' emotional intelligence in the future.

To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses or empathetically respond to the emotion of users, yet the individual difference in emotion expression is overlooked. This may lead to inconsistent emotional expressions and disinterest users. To tackle this issue, we propose to equip the dialog system with personality and enable it to automatically select emotions in responses by simulating the emotion transition of humans in conversation. In detail, the emotion of the dialog system is transitioned from its preceding emotion in context. The transition is triggered by the preceding dialog context and affected by the specified personality trait. To achieve this, we first model the emotion transition in the dialog system as the variation between the preceding emotion and the response emotion in the Valence-Arousal-Dominance (VAD) emotion space. Then, we design neural networks to encode the preceding dialog context and the specified personality traits to compose the variation. Finally, the emotion for response is selected from the sum of the preceding emotion and the variation. We construct a dialog dataset with emotion and personality labels and conduct emotion prediction tasks for evaluation. Experimental results validate the effectiveness of the personality-affected emotion transition.

Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression; however, they lack the ability to deeply understand emotional and cognitive nuances, particularly in pinpointing fine-grained emotions and their triggers. Conversely, small-scale empathetic models (SEMs) offer strength in fine-grained emotion detection and detailed emotion cause identification. To harness the complementary strengths of both LLMs and SEMs, we introduce a Hybrid Empathetic Framework (HEF). HEF regards SEMs as flexible plugins to improve LLM's nuanced emotional and cognitive understanding. Regarding emotional understanding, HEF implements a two-stage emotion prediction strategy, encouraging LLMs to prioritize primary emotions emphasized by SEMs, followed by other categories, substantially alleviates the difficulties for LLMs in fine-grained emotion detection. Regarding cognitive understanding, HEF employs an emotion cause perception strategy, prompting LLMs to focus on crucial emotion-eliciting words identified by SEMs, thus boosting LLMs' capabilities in identifying emotion causes. This collaborative approach enables LLMs to discern emotions more precisely and formulate empathetic responses. We validate HEF on the Empathetic-Dialogue dataset, and the findings indicate that our framework enhances the refined understanding of LLMs and their ability to convey empathetic responses.

Processing human affective behavior is important for developing intelligent agents that interact with humans in complex interaction scenarios. A large number of current approaches that address this problem focus on classifying emotion expressions by grouping them into known categories. Such strategies neglect, among other aspects, the impact of the affective responses from an individual on their interaction partner thus ignoring how people empathize towards each other. This is also reflected in the datasets used to train models for affective processing tasks. Most of the recent datasets, in particular, the ones which capture natural interactions ("in-the-wild" datasets), are designed, collected, and annotated based on the recognition of displayed affective reactions, ignoring how these displayed or expressed emotions are perceived. In this paper, we propose a novel dataset composed of dyadic interactions designed, collected and annotated with a focus on measuring the affective impact that eight different stories have on the listener. Each video of the dataset contains around 5 minutes of interaction where a speaker tells a story to a listener. After each interaction, the listener annotated, using a valence scale, how the story impacted their affective state, reflecting how they empathized with the speaker as well as the story. We also propose different evaluation protocols and a baseline that encourages participation in the advancement of the field of artificial empathy and emotion contagion.

Emotion regulation is a crucial element in dealing with emotional events and has positive effects on mental health. This paper aims to provide a more comprehensive understanding of emotional events by introducing a new French corpus of emotional narratives collected using a questionnaire for emotion regulation. We follow the theoretical framework of the Component Process Model which considers emotions as dynamic processes composed of four interrelated components (behavior, feeling, thinking and territory). Each narrative is related to a discrete emotion and is structured based on all emotion components by the writers. We study the interaction of components and their impact on emotion classification with machine learning methods and pre-trained language models. Our results show that each component improves prediction performance, and that the best results are achieved by jointly considering all components. Our results also show the effectiveness of pre-trained language models in predicting discrete emotion from certain components, which reveal differences in how emotion components are expressed.

Current emotional text-to-speech (TTS) models predominantly conduct supervised training to learn the conversion from text and desired emotion to its emotional speech, focusing on a single emotion per text-speech pair. These models only learn the correct emotional outputs without fully comprehending other emotion characteristics, which limits their capabilities of capturing the nuances between different emotions. We propose a controllable Emo-DPO approach, which employs direct preference optimization to differentiate subtle emotional nuances between emotions through optimizing towards preferred emotions over less preferred emotional ones. Instead of relying on traditional neural architectures used in existing emotional TTS models, we propose utilizing the emotion-aware LLM-TTS neural architecture to leverage LLMs' in-context learning and instruction-following capabilities. Comprehensive experiments confirm that our proposed method outperforms the existing baselines.

We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict the intensity of emotional states of characters in a dialogue. The benchmark is able to discriminate effectively between a wide range of models. We find that EQ-Bench correlates strongly with comprehensive multi-domain benchmarks like MMLU (Hendrycks et al., 2020) (r=0.97), indicating that we may be capturing similar aspects of broad intelligence. Our benchmark produces highly repeatable results using a set of 60 English-language questions. We also provide open-source code for an automated benchmarking pipeline at https://github.com/EQ-bench/EQ-Bench and a leaderboard at https://eqbench.com

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and emotion elicited from the readers. In this paper, we propose a novel approach for Readers' Emotion Detection from short-text documents using a deep learning model called REDAffectiveLM. Within state-of-the-art NLP tasks, it is well understood that utilizing context-specific representations from transformer-based pre-trained language models helps achieve improved performance. Within this affective computing task, we explore how incorporating affective information can further enhance performance. Towards this, we leverage context-specific and affect enriched representations by using a transformer-based pre-trained language model in tandem with affect enriched Bi-LSTM+Attention. For empirical evaluation, we procure a new dataset REN-20k, besides using RENh-4k and SemEval-2007. We evaluate the performance of our REDAffectiveLM rigorously across these datasets, against a vast set of state-of-the-art baselines, where our model consistently outperforms baselines and obtains statistically significant results. Our results establish that utilizing affect enriched representation along with context-specific representation within a neural architecture can considerably enhance readers' emotion detection. Since the impact of affect enrichment specifically in readers' emotion detection isn't well explored, we conduct a detailed analysis over affect enriched Bi-LSTM+Attention using qualitative and quantitative model behavior evaluation techniques. We observe that compared to conventional semantic embedding, affect enriched embedding increases ability of the network to effectively identify and assign weightage to key terms responsible for readers' emotion detection.

Over the past two decades, speech emotion recognition (SER) has received growing attention. To train SER systems, researchers collect emotional speech databases annotated by crowdsourced or in-house raters who select emotions from predefined categories. However, disagreements among raters are common. Conventional methods treat these disagreements as noise, aggregating labels into a single consensus target. While this simplifies SER as a single-label task, it ignores the inherent subjectivity of human emotion perception. This dissertation challenges such assumptions and asks: (1) Should minority emotional ratings be discarded? (2) Should SER systems learn from only a few individuals' perceptions? (3) Should SER systems predict only one emotion per sample? Psychological studies show that emotion perception is subjective and ambiguous, with overlapping emotional boundaries. We propose new modeling and evaluation perspectives: (1) Retain all emotional ratings and represent them with soft-label distributions. Models trained on individual annotator ratings and jointly optimized with standard SER systems improve performance on consensus-labeled tests. (2) Redefine SER evaluation by including all emotional data and allowing co-occurring emotions (e.g., sad and angry). We propose an ``all-inclusive rule'' that aggregates all ratings to maximize diversity in label representation. Experiments on four English emotion databases show superior performance over majority and plurality labeling. (3) Construct a penalization matrix to discourage unlikely emotion combinations during training. Integrating it into loss functions further improves performance. Overall, embracing minority ratings, multiple annotators, and multi-emotion predictions yields more robust and human-aligned SER systems.

Current emotion-based contrastive language-audio pretraining (CLAP) methods typically learn by na\"ively aligning audio samples with corresponding text prompts. Consequently, this approach fails to capture the ordinal nature of emotions, hindering inter-emotion understanding and often resulting in a wide modality gap between the audio and text embeddings due to insufficient alignment. To handle these drawbacks, we introduce EmotionRankCLAP, a supervised contrastive learning approach that uses dimensional attributes of emotional speech and natural language prompts to jointly capture fine-grained emotion variations and improve cross-modal alignment. Our approach utilizes a Rank-N-Contrast objective to learn ordered relationships by contrasting samples based on their rankings in the valence-arousal space. EmotionRankCLAP outperforms existing emotion-CLAP methods in modeling emotion ordinality across modalities, measured via a cross-modal retrieval task.

Emotion Recognition in Conversation (ERC) involves detecting the underlying emotion behind each utterance within a conversation. Effectively generating representations for utterances remains a significant challenge in this task. Recent works propose various models to address this issue, but they still struggle with differentiating similar emotions such as excitement and happiness. To alleviate this problem, We propose an Emotion-Anchored Contrastive Learning (EACL) framework that can generate more distinguishable utterance representations for similar emotions. To achieve this, we utilize label encodings as anchors to guide the learning of utterance representations and design an auxiliary loss to ensure the effective separation of anchors for similar emotions. Moreover, an additional adaptation process is proposed to adapt anchors to serve as effective classifiers to improve classification performance. Across extensive experiments, our proposed EACL achieves state-of-the-art emotion recognition performance and exhibits superior performance on similar emotions. Our code is available at https://github.com/Yu-Fangxu/EACL.

Automated affective computing in the wild setting is a challenging problem in computer vision. Existing annotated databases of facial expressions in the wild are small and mostly cover discrete emotions (aka the categorical model). There are very limited annotated facial databases for affective computing in the continuous dimensional model (e.g., valence and arousal). To meet this need, we collected, annotated, and prepared for public distribution a new database of facial emotions in the wild (called AffectNet). AffectNet contains more than 1,000,000 facial images from the Internet by querying three major search engines using 1250 emotion related keywords in six different languages. About half of the retrieved images were manually annotated for the presence of seven discrete facial expressions and the intensity of valence and arousal. AffectNet is by far the largest database of facial expression, valence, and arousal in the wild enabling research in automated facial expression recognition in two different emotion models. Two baseline deep neural networks are used to classify images in the categorical model and predict the intensity of valence and arousal. Various evaluation metrics show that our deep neural network baselines can perform better than conventional machine learning methods and off-the-shelf facial expression recognition systems.

Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user's instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user's distress. To address the problems, we propose a novel model MISC, which firstly infers the user's fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling. Our code and data could be found in https://github.com/morecry/MISC.

Emotion Recognition in Conversation (ERC) is a practical and challenging task. This paper proposes a novel multimodal approach, the Long-Short Distance Graph Neural Network (LSDGNN). Based on the Directed Acyclic Graph (DAG), it constructs a long-distance graph neural network and a short-distance graph neural network to obtain multimodal features of distant and nearby utterances, respectively. To ensure that long- and short-distance features are as distinct as possible in representation while enabling mutual influence between the two modules, we employ a Differential Regularizer and incorporate a BiAffine Module to facilitate feature interaction. In addition, we propose an Improved Curriculum Learning (ICL) to address the challenge of data imbalance. By computing the similarity between different emotions to emphasize the shifts in similar emotions, we design a "weighted emotional shift" metric and develop a difficulty measurer, enabling a training process that prioritizes learning easy samples before harder ones. Experimental results on the IEMOCAP and MELD datasets demonstrate that our model outperforms existing benchmarks.

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the user to a varying degree, depending on its positivity or negativity and content. We show that the consideration of this polarity-based emotion clusters and emotional mimicry results in improved empathy and contextual relevance of the response as compared to the state-of-the-art. Also, we introduce stochasticity into the emotion mixture that yields emotionally more varied empathetic responses than the previous work. We demonstrate the importance of these factors to empathetic response generation using both automatic- and human-based evaluations. The implementation of MIME is publicly available at https://github.com/declare-lab/MIME.

Emotions manifest through physical experiences and bodily reactions, yet identifying such embodied emotions in text remains understudied. We present an embodied emotion classification dataset, CHEER-Ekman, extending the existing binary embodied emotion dataset with Ekman's six basic emotion categories. Using automatic best-worst scaling with large language models, we achieve performance superior to supervised approaches on our new dataset. Our investigation reveals that simplified prompting instructions and chain-of-thought reasoning significantly improve emotion recognition accuracy, enabling smaller models to achieve competitive performance with larger ones. Our dataset is publicly available at: https://github.com/menamerai/cheer-ekman.

Sentiment analysis that classifies data into positive or negative has been dominantly used to recognize emotional aspects of texts, despite the deficit of thorough examination of emotional meanings. Recently, corpora labeled with more than just valence are built to exceed this limit. However, most Korean emotion corpora are small in the number of instances and cover a limited range of emotions. We introduce KOTE dataset. KOTE contains 50k (250k cases) Korean online comments, each of which is manually labeled for 43 emotion labels or one special label (NO EMOTION) by crowdsourcing (Ps = 3,048). The emotion taxonomy of the 43 emotions is systematically established by cluster analysis of Korean emotion concepts expressed on word embedding space. After explaining how KOTE is developed, we also discuss the results of finetuning and analysis for social discrimination in the corpus.

Feeling emotion is a critical characteristic to distinguish people from machines. Among all the multi-modal resources for emotion detection, textual datasets are those containing the least additional information in addition to semantics, and hence are adopted widely for testing the developed systems. However, most of the textual emotional datasets consist of emotion labels of only individual words, sentences or documents, which makes it challenging to discuss the contextual flow of emotions. In this paper, we introduce EmotionLines, the first dataset with emotions labeling on all utterances in each dialogue only based on their textual content. Dialogues in EmotionLines are collected from Friends TV scripts and private Facebook messenger dialogues. Then one of seven emotions, six Ekman's basic emotions plus the neutral emotion, is labeled on each utterance by 5 Amazon MTurkers. A total of 29,245 utterances from 2,000 dialogues are labeled in EmotionLines. We also provide several strong baselines for emotion detection models on EmotionLines in this paper.

Due to its ability to accurately predict emotional state using multimodal features, audiovisual emotion recognition has recently gained more interest from researchers. This paper proposes two methods to predict emotional attributes from audio and visual data using a multitask learning and a fusion strategy. First, multitask learning is employed by adjusting three parameters for each attribute to improve the recognition rate. Second, a multistage fusion is proposed to combine results from various modalities' final prediction. Our approach used multitask learning, employed at unimodal and early fusion methods, shows improvement over single-task learning with an average CCC score of 0.431 compared to 0.297. A multistage method, employed at the late fusion approach, significantly improved the agreement score between true and predicted values on the development set of data (from [0.537, 0.565, 0.083] to [0.68, 0.656, 0.443]) for arousal, valence, and liking.

Large Language Models (LLMs) are increasingly expected to navigate the nuances of human emotion. While research confirms that LLMs can simulate emotional intelligence, their internal emotional mechanisms remain largely unexplored. This paper investigates the latent emotional representations within modern LLMs by asking: how, where, and for how long is emotion encoded in their neural architecture? To address this, we introduce a novel, large-scale Reddit corpus of approximately 400,000 utterances, balanced across seven basic emotions through a multi-stage process of classification, rewriting, and synthetic generation. Using this dataset, we employ lightweight "probes" to read out information from the hidden layers of various Qwen3 and LLaMA models without altering their parameters. Our findings reveal that LLMs develop a surprisingly well-defined internal geometry of emotion, which sharpens with model scale and significantly outperforms zero-shot prompting. We demonstrate that this emotional signal is not a final-layer phenomenon but emerges early and peaks mid-network. Furthermore, the internal states are both malleable (they can be influenced by simple system prompts) and persistent, as the initial emotional tone remains detectable for hundreds of subsequent tokens. We contribute our dataset, an open-source probing toolkit, and a detailed map of the emotional landscape within LLMs, offering crucial insights for developing more transparent and aligned AI systems. The code and dataset are open-sourced.

Current approaches to emotion detection often overlook the inherent subjectivity of affective experiences, instead relying on aggregated labels that mask individual variations in emotional responses. We introduce iNews, a novel large-scale dataset explicitly capturing subjective affective responses to news headlines. Our dataset comprises annotations from 291 demographically diverse UK participants across 2,899 multimodal Facebook news posts from major UK outlets, with an average of 5.18 annotators per sample. For each post, annotators provide multifaceted labels including valence, arousal, dominance, discrete emotions, content relevance judgments, sharing likelihood, and modality importance ratings (text, image, or both). Furthermore, we collect comprehensive annotator persona information covering demographics, personality, media trust, and consumption patterns, which explain 15.2% of annotation variance - higher than existing NLP datasets. Incorporating this information yields a 7% accuracy gain in zero-shot prediction and remains beneficial even with 32-shot. iNews will enhance research in LLM personalization, subjectivity, affective computing, and individual-level behavior simulation.

Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats. This paper presents a novel task of empathetic dialog generation with positive emotion elicitation to promote users' positive emotions, similar to that of emotional support between humans. In this task, the agent conducts empathetic responses along with the target of eliciting the user's positive emotions in the multi-turn dialog. To facilitate the study of this task, we collect a large-scale emotional dialog dataset with positive emotion elicitation, called PosEmoDial (about 820k dialogs, 3M utterances). In these dialogs, the agent tries to guide the user from any possible initial emotional state, e.g., sadness, to a positive emotional state. Then we present a positive-emotion-guided dialog generation model with a novel loss function design. This loss function encourages the dialog model to not only elicit positive emotions from users but also ensure smooth emotional transitions along with the whole dialog. Finally, we establish benchmark results on PosEmoDial, and we will release this dataset and related source code to facilitate future studies.

This study investigates the potential of large language models (LLMs) to provide accurate estimates of concreteness, valence and arousal for multi-word expressions. Unlike previous artificial intelligence (AI) methods, LLMs can capture the nuanced meanings of multi-word expressions. We systematically evaluated ChatGPT-4o's ability to predict concreteness, valence and arousal. In Study 1, ChatGPT-4o showed strong correlations with human concreteness ratings (r = .8) for multi-word expressions. In Study 2, these findings were repeated for valence and arousal ratings of individual words, matching or outperforming previous AI models. Study 3 extended the prevalence and arousal analysis to multi-word expressions and showed promising results despite the lack of large-scale human benchmarks. These findings highlight the potential of LLMs for generating valuable psycholinguistic data related to multiword expressions. To help researchers with stimulus selection, we provide datasets with AI norms of concreteness, valence and arousal for 126,397 English single words and 63,680 multi-word expressions

Large language models (LLMs) make significant progress in Emotional Intelligence (EI) and long-context understanding. However, existing benchmarks tend to overlook certain aspects of EI in long-context scenarios, especially under realistic, practical settings where interactions are lengthy, diverse, and often noisy. To move towards such realistic settings, we present LongEmotion, a benchmark specifically designed for long-context EI tasks. It covers a diverse set of tasks, including Emotion Classification, Emotion Detection, Emotion QA, Emotion Conversation, Emotion Summary, and Emotion Expression. On average, the input length for these tasks reaches 8,777 tokens, with long-form generation required for Emotion Expression. To enhance performance under realistic constraints, we incorporate Retrieval-Augmented Generation (RAG) and Collaborative Emotional Modeling (CoEM), and compare them with standard prompt-based methods. Unlike conventional approaches, our RAG method leverages both the conversation context and the large language model itself as retrieval sources, avoiding reliance on external knowledge bases. The CoEM method further improves performance by decomposing the task into five stages, integrating both retrieval augmentation and limited knowledge injection. Experimental results show that both RAG and CoEM consistently enhance EI-related performance across most long-context tasks, advancing LLMs toward more practical and real-world EI applications. Furthermore, we conducted a comparative case study experiment on the GPT series to demonstrate the differences among various models in terms of EI. Code is available on GitHub at https://github.com/LongEmotion/LongEmotion, and the project page can be found at https://longemotion.github.io/.

In contemporary society, widespread social media usage is evident in people's daily lives. Nevertheless, disparities in emotional expressions between the real world and online platforms can manifest. We comprehensively analyzed Persian community on X to explore this phenomenon. An innovative pipeline was designed to measure the similarity between emotions in the real world compared to social media. Accordingly, recent tweets and images of participants were gathered and analyzed using Transformers-based text and image sentiment analysis modules. Each participant's friends also provided insights into the their real-world emotions. A distance criterion was used to compare real-world feelings with virtual experiences. Our study encompassed N=105 participants, 393 friends who contributed their perspectives, over 8,300 collected tweets, and 2,000 media images. Results indicated a 28.67% similarity between images and real-world emotions, while tweets exhibited a 75.88% alignment with real-world feelings. Additionally, the statistical significance confirmed that the observed disparities in sentiment proportions.

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial methodologies face challenges in effectively appraising the emotional support capability. These metrics exhibit a low correlation with human judgments. Concurrently, manual evaluation methods extremely will cause high costs. To solve these problems, we propose a novel model FEEL (Framework for Evaluating Emotional Support Capability with Large Lan-guage Models), employing Large Language Models (LLMs) as evaluators to assess emotional support capabilities. The model meticulously considers various evaluative aspects of ESC to apply a more comprehensive and accurate evaluation method for ESC. Additionally, it employs a probability distribution approach for a more stable result and integrates an ensemble learning strategy, leveraging multiple LLMs with assigned weights to enhance evaluation accuracy. To appraise the performance of FEEL, we conduct extensive experiments on existing ESC model dialogues. Experimental results demonstrate our model exhibits a substantial enhancement in alignment with human evaluations compared to the baselines. Our source code is available at https://github.com/Ansisy/FEEL.

This paper describes the architecture of our system developed for Task 3 of SemEval-2024: Multimodal Emotion-Cause Analysis in Conversations. Our project targets the challenges of subtask 2, dedicated to Multimodal Emotion-Cause Pair Extraction with Emotion Category (MECPE-Cat), and constructs a dual-component system tailored to the unique challenges of this task. We divide the task into two subtasks: emotion recognition in conversation (ERC) and emotion-cause pair extraction (ECPE). To address these subtasks, we capitalize on the abilities of Large Language Models (LLMs), which have consistently demonstrated state-of-the-art performance across various natural language processing tasks and domains. Most importantly, we design an approach of emotion-cause-aware instruction-tuning for LLMs, to enhance the perception of the emotions with their corresponding causal rationales. Our method enables us to adeptly navigate the complexities of MECPE-Cat, achieving a weighted average 34.71% F1 score of the task, and securing the 2nd rank on the leaderboard. The code and metadata to reproduce our experiments are all made publicly available.

Automatic Emotion Detection (ED) aims to build systems to identify users' emotions automatically. This field has the potential to enhance HCI, creating an individualised experience for the user. However, ED systems tend to perform poorly on people with Autism Spectrum Disorder (ASD). Hence, the need to create ED systems tailored to how people with autism express emotions. Previous works have created ED systems tailored for children with ASD but did not share the resulting dataset. Sharing annotated datasets is essential to enable the development of more advanced computer models for ED within the research community. In this paper, we describe our experience establishing a process to create a multimodal annotated dataset featuring children with a level 1 diagnosis of autism. In addition, we introduce CALMED (Children, Autism, Multimodal, Emotion, Detection), the resulting multimodal emotion detection dataset featuring children with autism aged 8-12. CALMED includes audio and video features extracted from recording files of study sessions with participants, together with annotations provided by their parents into four target classes. The generated dataset includes a total of 57,012 examples, with each example representing a time window of 200ms (0.2s). Our experience and methods described here, together with the dataset shared, aim to contribute to future research applications of affective computing in ASD, which has the potential to create systems to improve the lives of people with ASD.

Smiles and laughs detection systems have attracted a lot of attention in the past decade contributing to the improvement of human-agent interaction systems. But very few considered these expressions as distinct, although no prior work clearly proves them to belong to the same category or not. In this work, we present a deep learning-based multimodal smile and laugh classification system, considering them as two different entities. We compare the use of audio and vision-based models as well as a fusion approach. We show that, as expected, the fusion leads to a better generalization on unseen data. We also present an in-depth analysis of the behavior of these models on the smiles and laughs intensity levels. The analyses on the intensity levels show that the relationship between smiles and laughs might not be as simple as a binary one or even grouping them in a single category, and so, a more complex approach should be taken when dealing with them. We also tackle the problem of limited resources by showing that transfer learning allows the models to improve the detection of confusing intensity levels.

The objective of this paper is to predict (A) whether a sentence in a written text expresses an emotion, (B) the mode(s) in which it is expressed, (C) whether it is basic or complex, and (D) its emotional category. One of our major contributions, through a dataset and a model, is to integrate the fact that an emotion can be expressed in different modes: from a direct mode, essentially lexicalized, to a more indirect mode, where emotions will only be suggested, a mode that NLP approaches generally don't take into account. Another originality is that the scope is on written texts, as opposed usual work focusing on conversational (often multi-modal) data. In this context, modes of expression are seen as a factor towards the automatic analysis of complexity in texts. Experiments on French texts show acceptable results compared to the human annotators' agreement, and outperforming results compared to using a large language model with in-context learning (i.e. no fine-tuning).

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in numerous tasks, it is still uncertain if LLMs can genuinely grasp psychological emotional stimuli. Understanding and responding to emotional cues gives humans a distinct advantage in problem-solving. In this paper, we take the first step towards exploring the ability of LLMs to understand emotional stimuli. To this end, we first conduct automatic experiments on 45 tasks using various LLMs, including Flan-T5-Large, Vicuna, Llama 2, BLOOM, ChatGPT, and GPT-4. Our tasks span deterministic and generative applications that represent comprehensive evaluation scenarios. Our automatic experiments show that LLMs have a grasp of emotional intelligence, and their performance can be improved with emotional prompts (which we call "EmotionPrompt" that combines the original prompt with emotional stimuli), e.g., 8.00% relative performance improvement in Instruction Induction and 115% in BIG-Bench. In addition to those deterministic tasks that can be automatically evaluated using existing metrics, we conducted a human study with 106 participants to assess the quality of generative tasks using both vanilla and emotional prompts. Our human study results demonstrate that EmotionPrompt significantly boosts the performance of generative tasks (10.9% average improvement in terms of performance, truthfulness, and responsibility metrics). We provide an in-depth discussion regarding why EmotionPrompt works for LLMs and the factors that may influence its performance. We posit that EmotionPrompt heralds a novel avenue for exploring interdisciplinary knowledge for human-LLMs interaction.

Most existing emotion analysis emphasizes which emotion arises (e.g., happy, sad, angry) but neglects the deeper why. We propose Emotion Interpretation (EI), focusing on causal factors-whether explicit (e.g., observable objects, interpersonal interactions) or implicit (e.g., cultural context, off-screen events)-that drive emotional responses. Unlike traditional emotion recognition, EI tasks require reasoning about triggers instead of mere labeling. To facilitate EI research, we present EIBench, a large-scale benchmark encompassing 1,615 basic EI samples and 50 complex EI samples featuring multifaceted emotions. Each instance demands rationale-based explanations rather than straightforward categorization. We further propose a Coarse-to-Fine Self-Ask (CFSA) annotation pipeline, which guides Vision-Language Models (VLLMs) through iterative question-answer rounds to yield high-quality labels at scale. Extensive evaluations on open-source and proprietary large language models under four experimental settings reveal consistent performance gaps-especially for more intricate scenarios-underscoring EI's potential to enrich empathetic, context-aware AI applications. Our benchmark and methods are publicly available at: https://github.com/Lum1104/EIBench, offering a foundation for advanced multimodal causal analysis and next-generation affective computing.

The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting strategies, and ignorance of exploring LLMs for explainability. To bridge these gaps, we comprehensively evaluate the mental health analysis and emotional reasoning ability of LLMs on 11 datasets across 5 tasks. We explore the effects of different prompting strategies with unsupervised and distantly supervised emotional information. Based on these prompts, we explore LLMs for interpretable mental health analysis by instructing them to generate explanations for each of their decisions. We convey strict human evaluations to assess the quality of the generated explanations, leading to a novel dataset with 163 human-assessed explanations. We benchmark existing automatic evaluation metrics on this dataset to guide future related works. According to the results, ChatGPT shows strong in-context learning ability but still has a significant gap with advanced task-specific methods. Careful prompt engineering with emotional cues and expert-written few-shot examples can also effectively improve performance on mental health analysis. In addition, ChatGPT generates explanations that approach human performance, showing its great potential in explainable mental health analysis.

People worldwide use language in subtle and complex ways to express emotions. While emotion recognition -- an umbrella term for several NLP tasks -- significantly impacts different applications in NLP and other fields, most work in the area is focused on high-resource languages. Therefore, this has led to major disparities in research and proposed solutions, especially for low-resource languages that suffer from the lack of high-quality datasets. In this paper, we present BRIGHTER-- a collection of multilabeled emotion-annotated datasets in 28 different languages. BRIGHTER covers predominantly low-resource languages from Africa, Asia, Eastern Europe, and Latin America, with instances from various domains annotated by fluent speakers. We describe the data collection and annotation processes and the challenges of building these datasets. Then, we report different experimental results for monolingual and crosslingual multi-label emotion identification, as well as intensity-level emotion recognition. We investigate results with and without using LLMs and analyse the large variability in performance across languages and text domains. We show that BRIGHTER datasets are a step towards bridging the gap in text-based emotion recognition and discuss their impact and utility.

Large Language Models (LLMs) have become integral to a wide spectrum of applications, ranging from traditional computing tasks to advanced artificial intelligence (AI) applications. This widespread adoption has spurred extensive research into LLMs across various disciplines, including the social sciences. Notably, studies have revealed that LLMs possess emotional intelligence, which can be further developed through positive emotional stimuli. This discovery raises an intriguing question: can negative emotions similarly influence LLMs, potentially enhancing their performance? In response to this question, we introduce NegativePrompt, a novel approach underpinned by psychological principles, involving ten specifically designed negative emotional stimuli. We embark on rigorous experimental evaluations of five LLMs including Flan-T5-Large, Vicuna, Llama 2, ChatGPT, and GPT-4, across a set of 45 tasks. The results are revealing: NegativePrompt markedly enhances the performance of LLMs, evidenced by relative improvements of 12.89% in Instruction Induction tasks and 46.25% in BIG-Bench tasks. Moreover, we conduct attention visualization experiments to decipher the underlying mechanisms of NegativePrompt's influence. Our research contributes significantly to the understanding of LLMs and emotion interaction, demonstrating the practical efficacy of NegativePrompt as an emotion-driven method and offering novel insights for the enhancement of LLMs in real-world applications. The code is available at https://github.com/wangxu0820/NegativePrompt.

People often utilise online media (e.g., Facebook, Reddit) as a platform to express their psychological distress and seek support. State-of-the-art NLP techniques demonstrate strong potential to automatically detect mental health issues from text. Research suggests that mental health issues are reflected in emotions (e.g., sadness) indicated in a person's choice of language. Therefore, we developed a novel emotion-annotated mental health corpus (EmoMent), consisting of 2802 Facebook posts (14845 sentences) extracted from two South Asian countries - Sri Lanka and India. Three clinical psychology postgraduates were involved in annotating these posts into eight categories, including 'mental illness' (e.g., depression) and emotions (e.g., 'sadness', 'anger'). EmoMent corpus achieved 'very good' inter-annotator agreement of 98.3% (i.e. % with two or more agreement) and Fleiss' Kappa of 0.82. Our RoBERTa based models achieved an F1 score of 0.76 and a macro-averaged F1 score of 0.77 for the first task (i.e. predicting a mental health condition from a post) and the second task (i.e. extent of association of relevant posts with the categories defined in our taxonomy), respectively.

We present the first sizeable corpus of Thai speech emotion recognition, THAI-SER, containing 41 hours and 36 minutes (27,854 utterances) from 100 recordings made in different recording environments: Zoom and two studio setups. The recordings contain both scripted and improvised sessions, acted by 200 professional actors (112 females and 88 males, aged 18 to 55) and were directed by professional directors. There are five primary emotions: neutral, angry, happy, sad, and frustrated, assigned to the actors when recording utterances. The utterances are annotated with an emotional category using crowdsourcing. To control the annotation process's quality, we also design an extensive filtering and quality control scheme to ensure that the majority agreement score remains above 0.71. We evaluate our annotated corpus using two metrics: inter-annotator reliability and human recognition accuracy. Inter-annotator reliability score was calculated using Krippendorff's alpha, where our corpus, after filtering, achieved an alpha score of 0.692, higher than a recommendation of 0.667. For human recognition accuracy, our corpus scored up to 0.772 post-filtering. We also provide the results of the model trained on the corpus evaluated on both in-corpus and cross-corpus setups. The corpus is publicly available under a Creative Commons BY-SA 4.0, as well as our codes for the experiments.

Given a piece of text, a video clip, and a reference audio, the movie dubbing task aims to generate speech that aligns with the video while cloning the desired voice. The existing methods have two primary deficiencies: (1) They struggle to simultaneously hold audio-visual sync and achieve clear pronunciation; (2) They lack the capacity to express user-defined emotions. To address these problems, we propose EmoDubber, an emotion-controllable dubbing architecture that allows users to specify emotion type and emotional intensity while satisfying high-quality lip sync and pronunciation. Specifically, we first design Lip-related Prosody Aligning (LPA), which focuses on learning the inherent consistency between lip motion and prosody variation by duration level contrastive learning to incorporate reasonable alignment. Then, we design Pronunciation Enhancing (PE) strategy to fuse the video-level phoneme sequences by efficient conformer to improve speech intelligibility. Next, the speaker identity adapting module aims to decode acoustics prior and inject the speaker style embedding. After that, the proposed Flow-based User Emotion Controlling (FUEC) is used to synthesize waveform by flow matching prediction network conditioned on acoustics prior. In this process, the FUEC determines the gradient direction and guidance scale based on the user's emotion instructions by the positive and negative guidance mechanism, which focuses on amplifying the desired emotion while suppressing others. Extensive experimental results on three benchmark datasets demonstrate favorable performance compared to several state-of-the-art methods.

Affective Computing (AC), integrating computer science, psychology, and cognitive science knowledge, aims to enable machines to recognize, interpret, and simulate human emotions.To create more value, AC can be applied to diverse scenarios, including social media, finance, healthcare, education, etc. Affective Computing (AC) includes two mainstream tasks, i.e., Affective Understanding (AU) and Affective Generation (AG). Fine-tuning Pre-trained Language Models (PLMs) for AU tasks has succeeded considerably. However, these models lack generalization ability, requiring specialized models for specific tasks. Additionally, traditional PLMs face challenges in AG, particularly in generating diverse and emotionally rich responses. The emergence of Large Language Models (LLMs), such as the ChatGPT series and LLaMA models, brings new opportunities and challenges, catalyzing a paradigm shift in AC. LLMs possess capabilities of in-context learning, common sense reasoning, and advanced sequence generation, which present unprecedented opportunities for AU. To provide a comprehensive overview of AC in the LLMs era from an NLP perspective, we summarize the development of LLMs research in this field, aiming to offer new insights. Specifically, we first summarize the traditional tasks related to AC and introduce the preliminary study based on LLMs. Subsequently, we outline the relevant techniques of popular LLMs to improve AC tasks, including Instruction Tuning and Prompt Engineering. For Instruction Tuning, we discuss full parameter fine-tuning and parameter-efficient methods such as LoRA, P-Tuning, and Prompt Tuning. In Prompt Engineering, we examine Zero-shot, Few-shot, Chain of Thought (CoT), and Agent-based methods for AU and AG. To clearly understand the performance of LLMs on different Affective Computing tasks, we further summarize the existing benchmarks and evaluation methods.

Machine-generated speech is characterized by its limited or unnatural emotional variation. Current text to speech systems generates speech with either a flat emotion, emotion selected from a predefined set, average variation learned from prosody sequences in training data or transferred from a source style. We propose a text to speech(TTS) system, where a user can choose the emotion of generated speech from a continuous and meaningful emotion space (Arousal-Valence space). The proposed TTS system can generate speech from the text in any speaker's style, with fine control of emotion. We show that the system works on emotion unseen during training and can scale to previously unseen speakers given his/her speech sample. Our work expands the horizon of the state-of-the-art FastSpeech2 backbone to a multi-speaker setting and gives it much-coveted continuous (and interpretable) affective control, without any observable degradation in the quality of the synthesized speech.

Although media content is increasingly produced, distributed, and consumed in multiple combinations of modalities, how individual modalities contribute to the perceived emotion of a media item remains poorly understood. In this paper we present MusicVideos (MuVi), a novel dataset for affective multimedia content analysis to study how the auditory and visual modalities contribute to the perceived emotion of media. The data were collected by presenting music videos to participants in three conditions: music, visual, and audiovisual. Participants annotated the music videos for valence and arousal over time, as well as the overall emotion conveyed. We present detailed descriptive statistics for key measures in the dataset and the results of feature importance analyses for each condition. Finally, we propose a novel transfer learning architecture to train Predictive models Augmented with Isolated modality Ratings (PAIR) and demonstrate the potential of isolated modality ratings for enhancing multimodal emotion recognition. Our results suggest that perceptions of arousal are influenced primarily by auditory information, while perceptions of valence are more subjective and can be influenced by both visual and auditory information. The dataset is made publicly available.

Despite the wide-scale usage and development of emotion classification datasets in NLP, the field lacks a standardized, large-scale resource that follows a psychologically grounded taxonomy. Existing datasets either use inconsistent emotion categories, suffer from limited sample size, or focus on specific domains. The Super Emotion Dataset addresses this gap by harmonizing diverse text sources into a unified framework based on Shaver's empirically validated emotion taxonomy, enabling more consistent cross-domain emotion recognition research.

Mental health research through data-driven methods has been hindered by a lack of standard typology and scarcity of adequate data. In this study, we leverage the clinical articulation of depression to build a typology for social media texts for detecting the severity of depression. It emulates the standard clinical assessment procedure Diagnostic and Statistical Manual of Mental Disorders (DSM-5) and Patient Health Questionnaire (PHQ-9) to encompass subtle indications of depressive disorders from tweets. Along with the typology, we present a new dataset of 40191 tweets labeled by expert annotators. Each tweet is labeled as 'non-depressed' or 'depressed'. Moreover, three severity levels are considered for 'depressed' tweets: (1) mild, (2) moderate, and (3) severe. An associated confidence score is provided with each label to validate the quality of annotation. We examine the quality of the dataset via representing summary statistics while setting strong baseline results using attention-based models like BERT and DistilBERT. Finally, we extensively address the limitations of the study to provide directions for further research.

Assessing how well a large language model (LLM) understands human, rather than merely text, remains an open challenge. To bridge the gap, we introduce Sentient Agent as a Judge (SAGE), an automated evaluation framework that measures an LLM's higher-order social cognition. SAGE instantiates a Sentient Agent that simulates human-like emotional changes and inner thoughts during interaction, providing a more realistic evaluation of the tested model in multi-turn conversations. At every turn, the agent reasons about (i) how its emotion changes, (ii) how it feels, and (iii) how it should reply, yielding a numerical emotion trajectory and interpretable inner thoughts. Experiments on 100 supportive-dialogue scenarios show that the final Sentient emotion score correlates strongly with Barrett-Lennard Relationship Inventory (BLRI) ratings and utterance-level empathy metrics, validating psychological fidelity. We also build a public Sentient Leaderboard covering 18 commercial and open-source models that uncovers substantial gaps (up to 4x) between frontier systems (GPT-4o-Latest, Gemini2.5-Pro) and earlier baselines, gaps not reflected in conventional leaderboards (e.g., Arena). SAGE thus provides a principled, scalable and interpretable tool for tracking progress toward genuinely empathetic and socially adept language agents.

This work investigates the capabilities of large language models (LLMs) in detecting and understanding human emotions through text. Drawing upon emotion models from psychology, we adopt an interdisciplinary perspective that integrates computational and affective sciences insights. The main goal is to assess how accurately they can identify emotions expressed in textual interactions and compare different models on this specific task. This research contributes to broader efforts to enhance human-computer interaction, making artificial intelligence technologies more responsive and sensitive to users' emotional nuances. By employing a methodology that involves comparisons with a state-of-the-art model on the GoEmotions dataset, we aim to gauge LLMs' effectiveness as a system for emotional analysis, paving the way for potential applications in various fields that require a nuanced understanding of human language.

We introduce Affective Visual Dialog, an emotion explanation and reasoning task as a testbed for research on understanding the formation of emotions in visually grounded conversations. The task involves three skills: (1) Dialog-based Question Answering (2) Dialog-based Emotion Prediction and (3) Affective emotion explanation generation based on the dialog. Our key contribution is the collection of a large-scale dataset, dubbed AffectVisDial, consisting of 50K 10-turn visually grounded dialogs as well as concluding emotion attributions and dialog-informed textual emotion explanations, resulting in a total of 27,180 working hours. We explain our design decisions in collecting the dataset and introduce the questioner and answerer tasks that are associated with the participants in the conversation. We train and demonstrate solid Affective Visual Dialog baselines adapted from state-of-the-art models. Remarkably, the responses generated by our models show promising emotional reasoning abilities in response to visually grounded conversations. Our project page is available at https://affective-visual-dialog.github.io.

The increasing adoption of text-to-speech technologies has led to a growing demand for natural and emotive voices that adapt to a conversation's context and emotional tone. The Emotive Narrative Storytelling (EMNS) corpus is a unique speech dataset created to enhance conversations' expressiveness and emotive quality in interactive narrative-driven systems. The corpus consists of a 2.3-hour recording featuring a female speaker delivering labelled utterances. It encompasses eight acted emotional states, evenly distributed with a variance of 0.68%, along with expressiveness levels and natural language descriptions with word emphasis labels. The evaluation of audio samples from different datasets revealed that the EMNS corpus achieved the highest average scores in accurately conveying emotions and demonstrating expressiveness. It outperformed other datasets in conveying shared emotions and achieved comparable levels of genuineness. A classification task confirmed the accurate representation of intended emotions in the corpus, with participants recognising the recordings as genuine and expressive. Additionally, the availability of the dataset collection tool under the Apache 2.0 License simplifies remote speech data collection for researchers.

This article presents our results for the sixth Affective Behavior Analysis in-the-wild (ABAW) competition. To improve the trustworthiness of facial analysis, we study the possibility of using pre-trained deep models that extract reliable emotional features without the need to fine-tune the neural networks for a downstream task. In particular, we introduce several lightweight models based on MobileViT, MobileFaceNet, EfficientNet, and DDAMFN architectures trained in multi-task scenarios to recognize facial expressions, valence, and arousal on static photos. These neural networks extract frame-level features fed into a simple classifier, e.g., linear feed-forward neural network, to predict emotion intensity, compound expressions, action units, facial expressions, and valence/arousal. Experimental results for five tasks from the sixth ABAW challenge demonstrate that our approach lets us significantly improve quality metrics on validation sets compared to existing non-ensemble techniques.

We introduce FindingEmo, a new image dataset containing annotations for 25k images, specifically tailored to Emotion Recognition. Contrary to existing datasets, it focuses on complex scenes depicting multiple people in various naturalistic, social settings, with images being annotated as a whole, thereby going beyond the traditional focus on faces or single individuals. Annotated dimensions include Valence, Arousal and Emotion label, with annotations gathered using Prolific. Together with the annotations, we release the list of URLs pointing to the original images, as well as all associated source code.

Understanding and identifying the causes behind developers' emotions (e.g., Frustration caused by `delays in merging pull requests') can be crucial towards finding solutions to problems and fostering collaboration in open-source communities. Effectively identifying such information in the high volume of communications across the different project channels, such as chats, emails, and issue comments, requires automated recognition of emotions and their causes. To enable this automation, large-scale software engineering-specific datasets that can be used to train accurate machine learning models are required. However, such datasets are expensive to create with the variety and informal nature of software projects' communication channels. In this paper, we explore zero-shot LLMs that are pre-trained on massive datasets but without being fine-tuned specifically for the task of detecting emotion causes in software engineering: ChatGPT, GPT-4, and flan-alpaca. Our evaluation indicates that these recently available models can identify emotion categories when given detailed emotions, although they perform worse than the top-rated models. For emotion cause identification, our results indicate that zero-shot LLMs are effective at recognizing the correct emotion cause with a BLEU-2 score of 0.598. To highlight the potential use of these techniques, we conduct a case study of the causes of Frustration in the last year of development of a popular open-source project, revealing several interesting insights.

This study introduces a parameter-efficient Hierarchical Spatial Temporal Network (HiSTN) specifically designed for the task of emotion classification using multi-channel electroencephalogram data. The network incorporates a graph hierarchy constructed from bottom-up at various abstraction levels, offering the dual advantages of enhanced task-relevant deep feature extraction and a lightweight design. The model's effectiveness is further amplified when used in conjunction with a proposed unique label smoothing method. Comprehensive benchmark experiments reveal that this combined approach yields high, balanced performance in terms of both quantitative and qualitative predictions. HiSTN, which has approximately 1,000 parameters, achieves mean F1 scores of 96.82% (valence) and 95.62% (arousal) in subject-dependent tests on the rarely-utilized 5-classification task problem from the DREAMER dataset. In the subject-independent settings, the same model yields mean F1 scores of 78.34% for valence and 81.59% for arousal. The adoption of the Sequential Top-2 Hit Rate (Seq2HR) metric highlights the significant enhancements in terms of the balance between model's quantitative and qualitative for predictions achieved through our approach when compared to training with regular one-hot labels. These improvements surpass 50% in subject-dependent tasks and 30% in subject-independent tasks. The study also includes relevant ablation studies and case explorations to further elucidate the workings of the proposed model and enhance its interpretability.

Effective human-AI interaction relies on AI's ability to accurately perceive and interpret human emotions. Current benchmarks for vision and vision-language models are severely limited, offering a narrow emotional spectrum that overlooks nuanced states (e.g., bitterness, intoxication) and fails to distinguish subtle differences between related feelings (e.g., shame vs. embarrassment). Existing datasets also often use uncontrolled imagery with occluded faces and lack demographic diversity, risking significant bias. To address these critical gaps, we introduce EmoNet Face, a comprehensive benchmark suite. EmoNet Face features: (1) A novel 40-category emotion taxonomy, meticulously derived from foundational research to capture finer details of human emotional experiences. (2) Three large-scale, AI-generated datasets (EmoNet HQ, Binary, and Big) with explicit, full-face expressions and controlled demographic balance across ethnicity, age, and gender. (3) Rigorous, multi-expert annotations for training and high-fidelity evaluation. (4) We built EmpathicInsight-Face, a model achieving human-expert-level performance on our benchmark. The publicly released EmoNet Face suite - taxonomy, datasets, and model - provides a robust foundation for developing and evaluating AI systems with a deeper understanding of human emotions.

We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.

Recent advances in text-to-music models have enabled coherent music generation from text prompts, yet fine-grained emotional control remains unresolved. We introduce LARA-Gen, a framework for continuous emotion control that aligns the internal hidden states with an external music understanding model through Latent Affective Representation Alignment (LARA), enabling effective training. In addition, we design an emotion control module based on a continuous valence-arousal space, disentangling emotional attributes from textual content and bypassing the bottlenecks of text-based prompting. Furthermore, we establish a benchmark with a curated test set and a robust Emotion Predictor, facilitating objective evaluation of emotional controllability in music generation. Extensive experiments demonstrate that LARA-Gen achieves continuous, fine-grained control of emotion and significantly outperforms baselines in both emotion adherence and music quality. Generated samples are available at https://nieeim.github.io/LARA-Gen/.

In this paper, we present a database of emotional speech intended to be open-sourced and used for synthesis and generation purpose. It contains data for male and female actors in English and a male actor in French. The database covers 5 emotion classes so it could be suitable to build synthesis and voice transformation systems with the potential to control the emotional dimension in a continuous way. We show the data's efficiency by building a simple MLP system converting neutral to angry speech style and evaluate it via a CMOS perception test. Even though the system is a very simple one, the test show the efficiency of the data which is promising for future work.

Can small language models with 0.5B to 5B parameters meaningfully engage in trauma-informed, empathetic dialogue for individuals with PTSD? We address this question by introducing TIDE, a dataset of 10,000 two-turn dialogues spanning 500 diverse PTSD client personas and grounded in a three-factor empathy model: emotion recognition, distress normalization, and supportive reflection. All scenarios and reference responses were reviewed for realism and trauma sensitivity by a clinical psychologist specializing in PTSD. We evaluate eight small language models before and after fine-tuning, comparing their outputs to a frontier model (Claude Sonnet 3.5). Our IRB-approved human evaluation and automatic metrics show that fine-tuning generally improves perceived empathy, but gains are highly scenario- and user-dependent, with smaller models facing an empathy ceiling. Demographic analysis shows older adults value distress validation and graduate-educated users prefer nuanced replies, while gender effects are minimal. We highlight the limitations of automatic metrics and the need for context- and user-aware system design. Our findings, along with the planned release of TIDE, provide a foundation for building safe, resource-efficient, and ethically sound empathetic AI to supplement, not replace, clinical mental health care.

The role of sentiment analysis is increasingly emerging to study software developers' emotions by mining crowd-generated content within social software engineering tools. However, off-the-shelf sentiment analysis tools have been trained on non-technical domains and general-purpose social media, thus resulting in misclassifications of technical jargon and problem reports. Here, we present Senti4SD, a classifier specifically trained to support sentiment analysis in developers' communication channels. Senti4SD is trained and validated using a gold standard of Stack Overflow questions, answers, and comments manually annotated for sentiment polarity. It exploits a suite of both lexicon- and keyword-based features, as well as semantic features based on word embedding. With respect to a mainstream off-the-shelf tool, which we use as a baseline, Senti4SD reduces the misclassifications of neutral and positive posts as emotionally negative. To encourage replications, we release a lab package including the classifier, the word embedding space, and the gold standard with annotation guidelines.

Navigating certain communication situations can be challenging due to individuals' lack of skills and the interference of strong emotions. However, effective learning opportunities are rarely accessible. In this work, we conduct a human-centered study that uses language models to simulate bespoke communication training and provide just-in-time feedback to support the practice and learning of interpersonal effectiveness skills. We apply the interpersonal effectiveness framework from Dialectical Behavioral Therapy (DBT), DEAR MAN, which focuses on both conversational and emotional skills. We present IMBUE, an interactive training system that provides feedback 25% more similar to experts' feedback, compared to that generated by GPT-4. IMBUE is the first to focus on communication skills and emotion management simultaneously, incorporate experts' domain knowledge in providing feedback, and be grounded in psychology theory. Through a randomized trial of 86 participants, we find that IMBUE's simulation-only variant significantly improves participants' self-efficacy (up to 17%) and reduces negative emotions (up to 25%). With IMBUE's additional just-in-time feedback, participants demonstrate 17% improvement in skill mastery, along with greater enhancements in self-efficacy (27% more) and reduction of negative emotions (16% more) compared to simulation-only. The improvement in skill mastery is the only measure that is transferred to new and more difficult situations; situation specific training is necessary for improving self-efficacy and emotion reduction.

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this task has shown promising results, yet challenges persist in ensuring both the empathetic quality of the responses and retention of the generalization performance of the models. We propose a novel approach where we construct theory-driven preference datasets based on emotion grounding and use them to align LLMs with preference optimization algorithms to address these challenges. To evaluate empathetic response generation, we employ the EmpatheticDialogues dataset, assessing empathy with the diff-Epitome and BERTscore metrics and with multi-dimensional human evaluation. Additionally, we measure diversity and emotional valence using feature-based methods. We also evaluate the impact of training on the generalization performance using the MMLU benchmark and tasks from the Open LLM Leaderboard. The results show that LLMs can be aligned for empathetic response generation by preference optimization while retaining their general performance and that emotion grounding can guide preference dataset creation. We make all datasets, source code, and models publicly available. https://github.com/justtherightsize/empo

Emotion analysis in texts suffers from two major limitations: annotated gold-standard corpora are mostly small and homogeneous, and emotion identification is often simplified as a sentence-level classification problem. To address these issues, we introduce a new annotation scheme for exploring emotions and their causes, along with a new French dataset composed of autobiographical accounts of an emotional scene. The texts were collected by applying the Cognitive Analysis of Emotions developed by A. Finkel to help people improve on their emotion management. The method requires the manual analysis of an emotional event by a coach trained in Cognitive Analysis. We present a rule-based approach to automatically annotate emotions and their semantic roles (e.g. emotion causes) to facilitate the identification of relevant aspects by the coach. We investigate future directions for emotion analysis using graph structures.

Emotion recognition in software engineering texts is critical for understanding developer expressions and improving collaboration. This paper presents a comparative analysis of state-of-the-art Pre-trained Language Models (PTMs) for fine-grained emotion classification on two benchmark datasets from GitHub and Stack Overflow. We evaluate six transformer models - BERT, RoBERTa, ALBERT, DeBERTa, CodeBERT and GraphCodeBERT against the current best-performing tool SEntiMoji. Our analysis reveals consistent improvements ranging from 1.17\% to 16.79\% in terms of macro-averaged and micro-averaged F1 scores, with general domain models outperforming specialized ones. To further enhance PTMs, we incorporate polarity features in attention layer during training, demonstrating additional average gains of 1.0\% to 10.23\% over baseline PTMs approaches. Our work provides strong evidence for the advancements afforded by PTMs in recognizing nuanced emotions like Anger, Love, Fear, Joy, Sadness, and Surprise in software engineering contexts. Through comprehensive benchmarking and error analysis, we also outline scope for improvements to address contextual gaps.

According to the World Health Organization (WHO), suicide was the fourth leading cause of death in the world for individuals aged 15 to 29 in 2019. Given the rapid increase in mental health issues, providing psychological support is both crucial and urgent. In this paper: (1) we propose S\'olo Esc\'uchame, the first open-source Spanish emotional assistance chatbot, based on LLaMA-2-7b-Chat. (2) We introduced the HEAR (Hispanic Emotional Accompaniment Responses) dataset, compiled from multiple English sources translated into Spanish, as well as generic data generated using ChatGPT-3.5-Turbo. Finally, (3) we propose an evaluation metric based on two semi-automatic assessment methods. Our system outperforms a range of state-of-the-art models in providing psychological assistance in Spanish. Our models and datasets are publicly available to facilitate reproducibility.

Understanding how language supports emotion inference remains a topic of debate in emotion science. The present study investigated whether language-derived emotion-concept knowledge would causally support emotion inference by manipulating the language-specific knowledge representations in large language models. Using the prompt technique, 14 attributes of emotion concepts were found to be represented by distinct artificial neuron populations. By manipulating these attribute-related neurons, the majority of the emotion inference tasks showed performance deterioration compared to random manipulations. The attribute-specific performance deterioration was related to the importance of different attributes in human mental space. Our findings provide causal evidence in support of a language-based mechanism for emotion inference and highlight the contributions of emotion-concept knowledge.

Many frameworks for emotional text-to-speech (E-TTS) rely on human-annotated emotion labels that are often inaccurate and difficult to obtain. Learning emotional prosody implicitly presents a tough challenge due to the subjective nature of emotions. In this study, we propose a novel approach that leverages text awareness to acquire emotional styles without the need for explicit emotion labels or text prompts. We present TEMOTTS, a two-stage framework for E-TTS that is trained without emotion labels and is capable of inference without auxiliary inputs. Our proposed method performs knowledge transfer between the linguistic space learned by BERT and the emotional style space constructed by global style tokens. Our experimental results demonstrate the effectiveness of our proposed framework, showcasing improvements in emotional accuracy and naturalness. This is one of the first studies to leverage the emotional correlation between spoken content and expressive delivery for emotional TTS.

Emotional Intelligence (EI) is a critical yet underexplored dimension in the development of human-aligned LLMs. To address this gap, we introduce a unified, psychologically grounded four-layer taxonomy of EI tailored for large language models (LLMs), encompassing emotional tracking, cause inference, appraisal, and emotionally appropriate response generation. Building on this framework, we present EICAP-Bench, a novel MCQ style multi-turn benchmark designed to evaluate EI capabilities in open-source LLMs across diverse linguistic and cultural contexts. We evaluate six LLMs: LLaMA3 (8B), LLaMA3-Instruct, Gemma (9B), Gemma-Instruct, Qwen2.5 (7B), and Qwen2.5-Instruct on EmoCap-Bench, identifying Qwen2.5-Instruct as the strongest baseline. To assess the potential for enhancing EI capabilities, we fine-tune both Qwen2.5-Base and Qwen2.5-Instruct using LoRA adapters on UltraChat (UC), a large-scale, instruction-tuned dialogue dataset, in both English and Arabic. Our statistical analysis reveals that among the five EI layers, only the Appraisal layer shows significant improvement through UC-based fine-tuning. These findings highlight the limitations of existing pretraining and instruction-tuning paradigms in equipping LLMs with deeper emotional reasoning and underscore the need for targeted data and modeling strategies for comprehensive EI alignment.

Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental cues is politeness, which linguistically possesses properties such as social manners useful in conversational analysis. This article presents findings of polite emotional dialogue act associations, where we can correlate the relationships between the socio-linguistic cues. We confirm our hypothesis that the utterances with the emotion classes Anger and Disgust are more likely to be impolite. At the same time, Happiness and Sadness are more likely to be polite. A less expectable phenomenon occurs with dialogue acts Inform and Commissive which contain more polite utterances than Question and Directive. Finally, we conclude on the future work of these findings to extend the learning of social behaviours using politeness.

Emotional Text-to-Speech (E-TTS) synthesis has garnered significant attention in recent years due to its potential to revolutionize human-computer interaction. However, current E-TTS approaches often struggle to capture the intricacies of human emotions, primarily relying on oversimplified emotional labels or single-modality input. In this paper, we introduce the Unified Multimodal Prompt-Induced Emotional Text-to-Speech System (UMETTS), a novel framework that leverages emotional cues from multiple modalities to generate highly expressive and emotionally resonant speech. The core of UMETTS consists of two key components: the Emotion Prompt Alignment Module (EP-Align) and the Emotion Embedding-Induced TTS Module (EMI-TTS). (1) EP-Align employs contrastive learning to align emotional features across text, audio, and visual modalities, ensuring a coherent fusion of multimodal information. (2) Subsequently, EMI-TTS integrates the aligned emotional embeddings with state-of-the-art TTS models to synthesize speech that accurately reflects the intended emotions. Extensive evaluations show that UMETTS achieves significant improvements in emotion accuracy and speech naturalness, outperforming traditional E-TTS methods on both objective and subjective metrics.

This paper presents a detailed system description of our entry for the WASSA 2024 Task 2, focused on cross-lingual emotion detection. We utilized a combination of large language models (LLMs) and their ensembles to effectively understand and categorize emotions across different languages. Our approach not only outperformed other submissions with a large margin, but also demonstrated the strength of integrating multiple models to enhance performance. Additionally, We conducted a thorough comparison of the benefits and limitations of each model used. An error analysis is included along with suggested areas for future improvement. This paper aims to offer a clear and comprehensive understanding of advanced techniques in emotion detection, making it accessible even to those new to the field.

We release Rasa, the first multilingual expressive TTS dataset for any Indian language, which contains 10 hours of neutral speech and 1-3 hours of expressive speech for each of the 6 Ekman emotions covering 3 languages: Assamese, Bengali, & Tamil. Our ablation studies reveal that just 1 hour of neutral and 30 minutes of expressive data can yield a Fair system as indicated by MUSHRA scores. Increasing neutral data to 10 hours, with minimal expressive data, significantly enhances expressiveness. This offers a practical recipe for resource-constrained languages, prioritizing easily obtainable neutral data alongside smaller amounts of expressive data. We show the importance of syllabically balanced data and pooling emotions to enhance expressiveness. We also highlight challenges in generating specific emotions, e.g., fear and surprise.

This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the probability of the word appearing after a prompt comprising the original text and an emotion eliciting tail. Through emotion analysis of Amazon product reviews we demonstrate emotion descriptors can be mapped into a PCA type space. It was hoped that text descriptions of actions to improve a current text described state could also be elicited through a tail prompt. Experiment seemed to indicate that this is not straightforward to make work. This failure put our hoped for selection of action via choosing the best predict ed outcome via comparing emotional responses out of reach for the moment.

We propose leveraging cognitive science research on emotions and communication to improve language models for emotion analysis. First, we present the main emotion theories in psychology and cognitive science. Then, we introduce the main methods of emotion annotation in natural language processing and their connections to psychological theories. We also present the two main types of analyses of emotional communication in cognitive pragmatics. Finally, based on the cognitive science research presented, we propose directions for improving language models for emotion analysis. We suggest that these research efforts pave the way for constructing new annotation schemes, methods, and a possible benchmark for emotional understanding, considering different facets of human emotion and communication.

Emotions (e.g., Joy, Anger) are prevalent in daily software engineering (SE) activities, and are known to be significant indicators of work productivity (e.g., bug fixing efficiency). Recent studies have shown that directly applying general purpose emotion classification tools to SE corpora is not effective. Even within the SE domain, tool performance degrades significantly when trained on one communication channel and evaluated on another (e.g, StackOverflow vs. GitHub comments). Retraining a tool with channel-specific data takes significant effort since manually annotating large datasets of ground truth data is expensive. In this paper, we address this data scarcity problem by automatically creating new training data using a data augmentation technique. Based on an analysis of the types of errors made by popular SE-specific emotion recognition tools, we specifically target our data augmentation strategy in order to improve the performance of emotion recognition. Our results show an average improvement of 9.3% in micro F1-Score for three existing emotion classification tools (ESEM-E, EMTk, SEntiMoji) when trained with our best augmentation strategy.

Understanding emotions accurately is essential for fields like human-computer interaction. Due to the complexity of emotions and their multi-modal nature (e.g., emotions are influenced by facial expressions and audio), researchers have turned to using multi-modal models to understand human emotions rather than single-modality. However, current video multi-modal large language models (MLLMs) encounter difficulties in effectively integrating audio and identifying subtle facial micro-expressions. Furthermore, the lack of detailed emotion analysis datasets also limits the development of multimodal emotion analysis. To address these issues, we introduce a self-reviewed dataset and a human-reviewed dataset, comprising 24,137 coarse-grained samples and 3,500 manually annotated samples with detailed emotion annotations, respectively. These datasets allow models to learn from diverse scenarios and better generalize to real-world applications. Moreover, in addition to the audio modeling, we propose to explicitly integrate facial encoding models into the existing advanced Video MLLM, enabling the MLLM to effectively unify audio and the subtle facial cues for emotion understanding. By aligning these features within a unified space and employing instruction tuning in our proposed datasets, our Omni-Emotion achieves state-of-the-art performance in both emotion recognition and reasoning tasks.

Most datasets for sentiment analysis lack context in which an opinion was expressed, often crucial for emotion understanding, and are mainly limited by a few emotion categories. Foundation large language models (LLMs) like GPT-4 suffer from over-predicting emotions and are too resource-intensive. We design an LLM-based data synthesis pipeline and leverage a large model, Mistral-7b, for the generation of training examples for more accessible, lightweight BERT-type encoder models. We focus on enlarging the semantic diversity of examples and propose grounding the generation into a corpus of narratives to produce non-repetitive story-character-centered utterances with unique contexts over 28 emotion classes. By running 700K inferences in 450 GPU hours, we contribute with the dataset of 100K contextual and also 300K context-less examples to cover both scenarios. We use it for fine-tuning pre-trained encoders, which results in several Emo Pillars models. We show that Emo Pillars models are highly adaptive to new domains when tuned to specific tasks such as GoEmotions, ISEAR, IEMOCAP, and EmoContext, reaching the SOTA performance on the first three. We also validate our dataset, conducting statistical analysis and human evaluation, and confirm the success of our measures in utterance diversification (although less for the neutral class) and context personalization, while pointing out the need for improved handling of out-of-taxonomy labels within the pipeline.

Multimodal emotion recognition is an active research topic in artificial intelligence. Its primary objective is to integrate multi-modalities (such as acoustic, visual, and lexical clues) to identify human emotional states. Current works generally assume accurate emotion labels for benchmark datasets and focus on developing more effective architectures. But due to the inherent subjectivity of emotions, existing datasets often lack high annotation consistency, resulting in potentially inaccurate labels. Consequently, models built on these datasets may struggle to meet the demands of practical applications. To address this issue, it is crucial to enhance the reliability of emotion annotations. In this paper, we propose a novel task called ``Explainable Multimodal Emotion Reasoning (EMER)''. In contrast to previous works that primarily focus on predicting emotions, EMER takes a step further by providing explanations for these predictions. The prediction is considered correct as long as the reasoning process behind the predicted emotion is plausible. This paper presents our initial efforts on EMER, where we introduce a benchmark dataset, establish baseline models, and define evaluation metrics. Meanwhile, we observe the necessity of integrating multi-faceted capabilities to deal with EMER. Therefore, we propose the first multimodal large language model (LLM) in affective computing, called AffectGPT. We aim to tackle the long-standing challenge of label ambiguity and chart a path toward more reliable techniques. Furthermore, EMER offers an opportunity to evaluate the audio-video-text understanding capabilities of recent multimodal LLM. To facilitate further research, we make the code and data available at: https://github.com/zeroQiaoba/AffectGPT.

Predicting and reasoning how a video would make a human feel is crucial for developing socially intelligent systems. Although Multimodal Large Language Models (MLLMs) have shown impressive video understanding capabilities, they tend to focus more on the semantic content of videos, often overlooking emotional stimuli. Hence, most existing MLLMs fall short in estimating viewers' emotional reactions and providing plausible explanations. To address this issue, we propose StimuVAR, a spatiotemporal Stimuli-aware framework for Video Affective Reasoning (VAR) with MLLMs. StimuVAR incorporates a two-level stimuli-aware mechanism: frame-level awareness and token-level awareness. Frame-level awareness involves sampling video frames with events that are most likely to evoke viewers' emotions. Token-level awareness performs tube selection in the token space to make the MLLM concentrate on emotion-triggered spatiotemporal regions. Furthermore, we create VAR instruction data to perform affective training, steering MLLMs' reasoning strengths towards emotional focus and thereby enhancing their affective reasoning ability. To thoroughly assess the effectiveness of VAR, we provide a comprehensive evaluation protocol with extensive metrics. StimuVAR is the first MLLM-based method for viewer-centered VAR. Experiments demonstrate its superiority in understanding viewers' emotional responses to videos and providing coherent and insightful explanations.

When an AI assistant remembers that Sarah is a single mother working two jobs, does it interpret her stress differently than if she were a wealthy executive? As personalized AI systems increasingly incorporate long-term user memory, understanding how this memory shapes emotional reasoning is critical. We investigate how user memory affects emotional intelligence in large language models (LLMs) by evaluating 15 models on human validated emotional intelligence tests. We find that identical scenarios paired with different user profiles produce systematically divergent emotional interpretations. Across validated user independent emotional scenarios and diverse user profiles, systematic biases emerged in several high-performing LLMs where advantaged profiles received more accurate emotional interpretations. Moreover, LLMs demonstrate significant disparities across demographic factors in emotion understanding and supportive recommendations tasks, indicating that personalization mechanisms can embed social hierarchies into models emotional reasoning. These results highlight a key challenge for memory enhanced AI: systems designed for personalization may inadvertently reinforce social inequalities.

Large language models and vision-language models (which we jointly call LMs) have transformed NLP and CV, demonstrating remarkable potential across various fields. However, their capabilities in affective analysis (i.e. sentiment analysis and emotion detection) remain underexplored. This gap is largely due to the absence of comprehensive evaluation benchmarks, and the inherent complexity of affective analysis tasks. In this paper, we introduce MMAFFBen, the first extensive open-source benchmark for multilingual multimodal affective analysis. MMAFFBen encompasses text, image, and video modalities across 35 languages, covering four key affective analysis tasks: sentiment polarity, sentiment intensity, emotion classification, and emotion intensity. Moreover, we construct the MMAFFIn dataset for fine-tuning LMs on affective analysis tasks, and further develop MMAFFLM-3b and MMAFFLM-7b based on it. We evaluate various representative LMs, including GPT-4o-mini, providing a systematic comparison of their affective understanding capabilities. This project is available at https://github.com/lzw108/MMAFFBen.

This paper studies the emotion recognition from musical tracks in the 2-dimensional valence-arousal (V-A) emotional space. We propose a method based on convolutional (CNN) and recurrent neural networks (RNN), having significantly fewer parameters compared with the state-of-the-art method for the same task. We utilize one CNN layer followed by two branches of RNNs trained separately for arousal and valence. The method was evaluated using the 'MediaEval2015 emotion in music' dataset. We achieved an RMSE of 0.202 for arousal and 0.268 for valence, which is the best result reported on this dataset.

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability, which is extremely important for constructing reliable dialogue systems. To empower the system with better interpretability, we propose an emotional support response generation scheme, named Emotion-Focused and Strategy-Driven Chain-of-Thought (ESCoT), mimicking the process of identifying, understanding, and regulating emotions. Specially, we construct a new dataset with ESCoT in two steps: (1) Dialogue Generation where we first generate diverse conversation situations, then enhance dialogue generation using richer emotional support strategies based on these situations; (2) Chain Supplement where we focus on supplementing selected dialogues with elements such as emotion, stimuli, appraisal, and strategy reason, forming the manually verified chains. Additionally, we further develop a model to generate dialogue responses with better interpretability. We also conduct extensive experiments and human evaluations to validate the effectiveness of the proposed ESCoT and generated dialogue responses. Our data and code are available at https://github.com/TeigenZhang/ESCoT{https://github.com/TeigenZhang/ESCoT}.

The emergence of multimodal large language models (MLLMs) advances multimodal emotion recognition (MER) to the next level-from naive discriminative tasks to complex emotion understanding with advanced video understanding abilities and natural language description. However, the current community suffers from a lack of large-scale datasets with intensive, descriptive emotion annotations, as well as a multimodal-centric framework to maximize the potential of MLLMs for emotion understanding. To address this, we establish a new benchmark for MLLM-based emotion understanding with a novel dataset (MER-Caption), and a new model (AffectGPT). Utilizing our model-based crowd-sourcing data collection strategy, we construct the largest descriptive emotion dataset to date (by far), featuring over 2K fine-grained emotion categories across 115K samples. We also introduce the AffectGPT model, designed with pre-fusion operations to enhance multimodal integration. Finally, we present MER-UniBench, a unified benchmark with evaluation metrics tailored for both typical MER tasks and the free-form, natural language output style of MLLMs. Extensive experimental results demonstrate AffectGPT's robust performance across various MER tasks. We are publicly releasing both the AffectGPT model and the MER-Caption dataset to foster further research and development in emotion understanding.

Recognizing complex emotions linked to ambivalence and hesitancy (A/H) can play a critical role in the personalization and effectiveness of digital behaviour change interventions. These subtle and conflicting emotions are manifested by a discord between multiple modalities, such as facial and vocal expressions, and body language. Although experts can be trained to identify A/H, integrating them into digital interventions is costly and less effective. Automatic learning systems provide a cost-effective alternative that can adapt to individual users, and operate seamlessly within real-time, and resource-limited environments. However, there are currently no datasets available for the design of ML models to recognize A/H. This paper introduces a first Behavioural Ambivalence/Hesitancy (BAH) dataset collected for subject-based multimodal recognition of A/H in videos. It contains videos from 224 participants captured across 9 provinces in Canada, with different age, and ethnicity. Through our web platform, we recruited participants to answer 7 questions, some of which were designed to elicit A/H while recording themselves via webcam with microphone. BAH amounts to 1,118 videos for a total duration of 8.26 hours with 1.5 hours of A/H. Our behavioural team annotated timestamp segments to indicate where A/H occurs, and provide frame- and video-level annotations with the A/H cues. Video transcripts and their timestamps are also included, along with cropped and aligned faces in each frame, and a variety of participants meta-data. We include results baselines for BAH at frame- and video-level recognition in multi-modal setups, in addition to zero-shot prediction, and for personalization using unsupervised domain adaptation. The limited performance of baseline models highlights the challenges of recognizing A/H in real-world videos. The data, code, and pretrained weights are available.

Visual Emotion Analysis (VEA) aims at predicting people's emotional responses to visual stimuli. This is a promising, yet challenging, task in affective computing, which has drawn increasing attention in recent years. Most of the existing work in this area focuses on feature design, while little attention has been paid to dataset construction. In this work, we introduce EmoSet, the first large-scale visual emotion dataset annotated with rich attributes, which is superior to existing datasets in four aspects: scale, annotation richness, diversity, and data balance. EmoSet comprises 3.3 million images in total, with 118,102 of these images carefully labeled by human annotators, making it five times larger than the largest existing dataset. EmoSet includes images from social networks, as well as artistic images, and it is well balanced between different emotion categories. Motivated by psychological studies, in addition to emotion category, each image is also annotated with a set of describable emotion attributes: brightness, colorfulness, scene type, object class, facial expression, and human action, which can help understand visual emotions in a precise and interpretable way. The relevance of these emotion attributes is validated by analyzing the correlations between them and visual emotion, as well as by designing an attribute module to help visual emotion recognition. We believe EmoSet will bring some key insights and encourage further research in visual emotion analysis and understanding. Project page: https://vcc.tech/EmoSet.

Despite the large number of computational resources for emotion recognition, there is a lack of data sets relying on appraisal models. According to Appraisal theories, emotions are the outcome of a multi-dimensional evaluation of events. In this paper, we present APPReddit, the first corpus of non-experimental data annotated according to this theory. After describing its development, we compare our resource with enISEAR, a corpus of events created in an experimental setting and annotated for appraisal. Results show that the two corpora can be mapped notwithstanding different typologies of data and annotations schemes. A SVM model trained on APPReddit predicts four appraisal dimensions without significant loss. Merging both corpora in a single training set increases the prediction of 3 out of 4 dimensions. Such findings pave the way to a better performing classification model for appraisal prediction.

Test-time scaling has shown considerable success in improving the performance of language models on complex reasoning tasks without requiring fine-tuning. However, current strategies such as self-reflection primarily focus on logical or structural refinement. They do not leverage the guiding potential of affective feedback. Inspired by psychological research showing that emotions can modulate cognitive performance, we introduce HEART--a novel framework that uses emotionally-driven prompts for iterative self-correction. HEART provides feedback on a model's incorrect response using a curated set of concise, emotionally charged phrases based on the six universal emotions categorized by Dr. Paul Ekman. By systematically varying the emotional tone of the feedback across iterations, our method guides the model to escape flawed reasoning paths and explore more promising alternatives. We evaluate our framework on challenging reasoning benchmarks including OlympiadBench, Humanity's Last Exam, and SimpleQA. Our results reveal a significant new phenomenon: when guided by an oracle verifier, this affective iteration protocol unlocks significantly deeper reasoning, leading to consistent and substantial increases in accuracy over state-of-the-art baselines with the same verifier. However, we also identify a critical bottleneck for practical deployment. In a verifier-free setting, it struggles to harness these gains consistently, highlighting as a key challenge for future work. Our findings suggest that the next frontier in machine reasoning may lie not just in refining logic, but also in understanding and leveraging the `HEART' of the models.

Systems for multimodal emotion recognition (ER) are commonly trained to extract features from different modalities (e.g., visual, audio, and textual) that are combined to predict individual basic emotions. However, compound emotions often occur in real-world scenarios, and the uncertainty of recognizing such complex emotions over diverse modalities is challenging for feature-based models As an alternative, emerging multimodal large language models (LLMs) like BERT and LLaMA rely on explicit non-verbal cues that may be translated from different non-textual modalities (e.g., audio and visual) into text. Textualization of modalities augments data with emotional cues to help the LLM encode the interconnections between all modalities in a shared text space. In such text-based models, prior knowledge of ER tasks is leveraged to textualize relevant nonverbal cues such as audio tone from vocal expressions, and action unit intensity from facial expressions. Since the pre-trained weights are publicly available for many LLMs, training on large-scale datasets is unnecessary, allowing fine-tuning for downstream tasks such as compound ER (CER). This paper compares the potential of text- and feature-based approaches for compound multimodal ER in videos. Experiments were conducted on the challenging C-EXPR-DB dataset in the wild for CER, and contrasted with results on the MELD dataset for basic ER. Our results indicate that multimodal textualization provides lower accuracy than feature-based models on C-EXPR-DB, where text transcripts are captured in the wild. However, higher accuracy can be achieved when the video data has rich transcripts. Our code is available.

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g., self-report vs counterpart other-report, concern vs. distress) interact with other affective phenomena or demographics like gender and age. To better understand this, we created the {\it Empathic Conversations} dataset of annotated negative, empathy-eliciting dialogues in which pairs of participants converse about news articles. People differ in their perception of the empathy of others. These differences are associated with certain characteristics such as personality and demographics. Hence, we collected detailed characterization of the participants' traits, their self-reported empathetic response to news articles, their conversational partner other-report, and turn-by-turn third-party assessments of the level of self-disclosure, emotion, and empathy expressed. This dataset is the first to present empathy in multiple forms along with personal distress, emotion, personality characteristics, and person-level demographic information. We present baseline models for predicting some of these features from conversations.

The recent advancements in Large Language Models (LLMs) have garnered widespread acclaim for their remarkable emerging capabilities. However, the issue of hallucination has parallelly emerged as a by-product, posing significant concerns. While some recent endeavors have been made to identify and mitigate different types of hallucination, there has been a limited emphasis on the nuanced categorization of hallucination and associated mitigation methods. To address this gap, we offer a fine-grained discourse on profiling hallucination based on its degree, orientation, and category, along with offering strategies for alleviation. As such, we define two overarching orientations of hallucination: (i) factual mirage (FM) and (ii) silver lining (SL). To provide a more comprehensive understanding, both orientations are further sub-categorized into intrinsic and extrinsic, with three degrees of severity - (i) mild, (ii) moderate, and (iii) alarming. We also meticulously categorize hallucination into six types: (i) acronym ambiguity, (ii) numeric nuisance, (iii) generated golem, (iv) virtual voice, (v) geographic erratum, and (vi) time wrap. Furthermore, we curate HallucInation eLiciTation (HILT), a publicly available dataset comprising of 75,000 samples generated using 15 contemporary LLMs along with human annotations for the aforementioned categories. Finally, to establish a method for quantifying and to offer a comparative spectrum that allows us to evaluate and rank LLMs based on their vulnerability to producing hallucinations, we propose Hallucination Vulnerability Index (HVI). We firmly believe that HVI holds significant value as a tool for the wider NLP community, with the potential to serve as a rubric in AI-related policy-making. In conclusion, we propose two solution strategies for mitigating hallucinations.

The field of automatic music composition has seen great progress in the last few years, much of which can be attributed to advances in deep neural networks. There are numerous studies that present different strategies for generating sheet music from scratch. The inclusion of high-level musical characteristics (e.g., perceived emotional qualities), however, as conditions for controlling the generation output remains a challenge. In this paper, we present a novel approach for calculating the valence (the positivity or negativity of the perceived emotion) of a chord progression within a lead sheet, using pre-defined mood tags proposed by music experts. Based on this approach, we propose a novel strategy for conditional lead sheet generation that allows us to steer the music generation in terms of valence, phrasing, and time signature. Our approach is similar to a Neural Machine Translation (NMT) problem, as we include high-level conditions in the encoder part of the sequence-to-sequence architectures used (i.e., long-short term memory networks, and a Transformer network). We conducted experiments to thoroughly analyze these two architectures. The results show that the proposed strategy is able to generate lead sheets in a controllable manner, resulting in distributions of musical attributes similar to those of the training dataset. We also verified through a subjective listening test that our approach is effective in controlling the valence of a generated chord progression.

The recent release of GPT-4o showcased the potential of end-to-end multimodal models, not just in terms of low latency but also in their ability to understand and generate expressive speech with rich emotions. While the details are unknown to the open research community, it likely involves significant amounts of curated data and compute, neither of which is readily accessible. In this paper, we present BLSP-Emo (Bootstrapped Language-Speech Pretraining with Emotion support), a novel approach to developing an end-to-end speech-language model capable of understanding both semantics and emotions in speech and generate empathetic responses. BLSP-Emo utilizes existing speech recognition (ASR) and speech emotion recognition (SER) datasets through a two-stage process. The first stage focuses on semantic alignment, following recent work on pretraining speech-language models using ASR data. The second stage performs emotion alignment with the pretrained speech-language model on an emotion-aware continuation task constructed from SER data. Our experiments demonstrate that the BLSP-Emo model excels in comprehending speech and delivering empathetic responses, both in instruction-following tasks and conversations.

This paper presents Att-HACK, the first large database of acted speech with social attitudes. Available databases of expressive speech are rare and very often restricted to the primary emotions: anger, joy, sadness, fear. This greatly limits the scope of the research on expressive speech. Besides, a fundamental aspect of speech prosody is always ignored and missing from such databases: its variety, i.e. the possibility to repeat an utterance while varying its prosody. This paper represents a first attempt to widen the scope of expressivity in speech, by providing a database of acted speech with social attitudes: friendly, seductive, dominant, and distant. The proposed database comprises 25 speakers interpreting 100 utterances in 4 social attitudes, with 3-5 repetitions each per attitude for a total of around 30 hours of speech. The Att-HACK is freely available for academic research under a Creative Commons Licence.

High-level musical qualities (such as emotion) are often abstract, subjective, and hard to quantify. Given these difficulties, it is not easy to learn good feature representations with supervised learning techniques, either because of the insufficiency of labels, or the subjectiveness (and hence large variance) in human-annotated labels. In this paper, we present a framework that can learn high-level feature representations with a limited amount of data, by first modelling their corresponding quantifiable low-level attributes. We refer to our proposed framework as Music FaderNets, which is inspired by the fact that low-level attributes can be continuously manipulated by separate "sliding faders" through feature disentanglement and latent regularization techniques. High-level features are then inferred from the low-level representations through semi-supervised clustering using Gaussian Mixture Variational Autoencoders (GM-VAEs). Using arousal as an example of a high-level feature, we show that the "faders" of our model are disentangled and change linearly w.r.t. the modelled low-level attributes of the generated output music. Furthermore, we demonstrate that the model successfully learns the intrinsic relationship between arousal and its corresponding low-level attributes (rhythm and note density), with only 1% of the training set being labelled. Finally, using the learnt high-level feature representations, we explore the application of our framework in style transfer tasks across different arousal states. The effectiveness of this approach is verified through a subjective listening test.

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly focus on detecting and utilizing the user's emotion for generating empathetic responses. However, since empathy includes both aspects of affection and cognition, we argue that in addition to identifying the user's emotion, cognitive understanding of the user's situation should also be considered. To this end, we propose a novel approach for empathetic response generation, which leverages commonsense to draw more information about the user's situation and uses this additional information to further enhance the empathy expression in generated responses. We evaluate our approach on EmpatheticDialogues, which is a widely-used benchmark dataset for empathetic response generation. Empirical results demonstrate that our approach outperforms the baseline models in both automatic and human evaluations and can generate more informative and empathetic responses.

While large language model (LLM)-based chatbots have been applied for effective engagement in credit dialogues, their capacity for dynamic emotional expression remains limited. Current agents primarily rely on passive empathy rather than affective reasoning. For instance, when faced with persistent client negativity, the agent should employ strategic emotional adaptation by expressing measured anger to discourage counterproductive behavior and guide the conversation toward resolution. This context-aware emotional modulation is essential for imitating the nuanced decision-making of human negotiators. This paper introduces an EQ-negotiator that combines emotion sensing from pre-trained language models (PLMs) with emotional reasoning based on Game Theory and Hidden Markov Models. It takes into account both the current and historical emotions of the client to better manage and address negative emotions during interactions. By fine-tuning pre-trained language models (PLMs) on public emotion datasets and validating them on the credit dialogue datasets, our approach enables LLM-based agents to effectively capture shifts in client emotions and dynamically adjust their response tone based on our emotion decision policies in real-world financial negotiations. This EQ-negotiator can also help credit agencies foster positive client relationships, enhancing satisfaction in credit services.

Analyzing memes on the internet has emerged as a crucial endeavor due to the impact this multi-modal form of content wields in shaping online discourse. Memes have become a powerful tool for expressing emotions and sentiments, possibly even spreading hate and misinformation, through humor and sarcasm. In this paper, we present the overview of the Memotion 3 shared task, as part of the DeFactify 2 workshop at AAAI-23. The task released an annotated dataset of Hindi-English code-mixed memes based on their Sentiment (Task A), Emotion (Task B), and Emotion intensity (Task C). Each of these is defined as an individual task and the participants are ranked separately for each task. Over 50 teams registered for the shared task and 5 made final submissions to the test set of the Memotion 3 dataset. CLIP, BERT modifications, ViT etc. were the most popular models among the participants along with approaches such as Student-Teacher model, Fusion, and Ensembling. The best final F1 score for Task A is 34.41, Task B is 79.77 and Task C is 59.82.

Emotion expression is one of the essential traits of conversations. It may be self-related or caused by another speaker. The variety of reasons may serve as a source of the further emotion causes: conversation history, speaker's emotional state, etc. Inspired by the most recent advances in Chain-of-Thought, in this work, we exploit the existing three-hop reasoning approach (THOR) to perform large language model instruction-tuning for answering: emotion states (THOR-state), and emotion caused by one speaker to the other (THOR-cause). We equip THOR-cause with the reasoning revision (rr) for devising a reasoning path in fine-tuning. In particular, we rely on the annotated speaker emotion states to revise reasoning path. Our final submission, based on Flan-T5-base (250M) and the rule-based span correction technique, preliminary tuned with THOR-state and fine-tuned with THOR-cause-rr on competition training data, results in 3rd and 4th places (F1-proportional) and 5th place (F1-strict) among 15 participating teams. Our THOR implementation fork is publicly available: https://github.com/nicolay-r/THOR-ECAC

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations take place under uncontrolled conditions and are subject to contextual factors that influence the expression of emotions. In this paper, we present our approach to constructing a large-scale reallife dataset (CusEmo) for continuous SER in customer service call center conversations. We adopted the dimensional emotion annotation approach to capture the subtlety, complexity, and continuity of emotions in real-life call center conversations, while annotating contextual information. The study also addresses the challenges encountered during the application of the End-to-End (E2E) SER system to the dataset, including determining the appropriate label sampling rate and input segment length, as well as integrating contextual information (interlocutor's gender and empathy level) with different weights using multitask learning. The result shows that incorporating the empathy level information improved the model's performance.

Music Emotion Recognition involves the automatic identification of emotional elements within music tracks, and it has garnered significant attention due to its broad applicability in the field of Music Information Retrieval. It can also be used as the upstream task of many other human-related tasks such as emotional music generation and music recommendation. Due to existing psychology research, music emotion is determined by multiple factors such as the Timbre, Velocity, and Structure of the music. Incorporating multiple factors in MER helps achieve more interpretable and finer-grained methods. However, most prior works were uni-domain and showed weak consistency between arousal modeling performance and valence modeling performance. Based on this background, we designed a multi-domain emotion modeling method for instrumental music that combines symbolic analysis and acoustic analysis. At the same time, because of the rarity of music data and the difficulty of labeling, our multi-domain approach can make full use of limited data. Our approach was implemented and assessed using the publicly available piano dataset EMOPIA, resulting in a notable improvement over our baseline model with a 2.4% increase in overall accuracy, establishing its state-of-the-art performance.

This study investigates the use of Large Language Models (LLMs) for predicting human-perceived misery scores from natural language descriptions of real-world scenarios. The task is framed as a regression problem, where the model assigns a scalar value from 0 to 100 to each input statement. We evaluate multiple prompting strategies, including zero-shot, fixed-context few-shot, and retrieval-based prompting using BERT sentence embeddings. Few-shot approaches consistently outperform zero-shot baselines, underscoring the value of contextual examples in affective prediction. To move beyond static evaluation, we introduce the "Misery Game Show", a novel gamified framework inspired by a television format. It tests LLMs through structured rounds involving ordinal comparison, binary classification, scalar estimation, and feedback-driven reasoning. This setup enables us to assess not only predictive accuracy but also the model's ability to adapt based on corrective feedback. The gamified evaluation highlights the broader potential of LLMs in dynamic emotional reasoning tasks beyond standard regression. Code and data link: https://github.com/abhi1nandy2/Misery_Data_Exps_GitHub

Multimodal sentiment analysis, a pivotal task in affective computing, seeks to understand human emotions by integrating cues from language, audio, and visual signals. While many recent approaches leverage complex attention mechanisms and hierarchical architectures, we propose a lightweight, yet effective fusion-based deep learning model tailored for utterance-level emotion classification. Using the benchmark IEMOCAP dataset, which includes aligned text, audio-derived numeric features, and visual descriptors, we design a modality-specific encoder using fully connected layers followed by dropout regularization. The modality-specific representations are then fused using simple concatenation and passed through a dense fusion layer to capture cross-modal interactions. This streamlined architecture avoids computational overhead while preserving performance, achieving a classification accuracy of 92% across six emotion categories. Our approach demonstrates that with careful feature engineering and modular design, simpler fusion strategies can outperform or match more complex models, particularly in resource-constrained environments.

Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have two major shortcomings: first, they mainly focus on emotion recognition, neglecting essential EI capabilities such as emotion regulation and thought facilitation through emotion understanding; second, they are primarily constructed from existing datasets, which include frequent patterns, explicit information, and annotation errors, leading to unreliable evaluation. We propose EmoBench, a benchmark that draws upon established psychological theories and proposes a comprehensive definition for machine EI, including Emotional Understanding and Emotional Application. EmoBench includes a set of 400 hand-crafted questions in English and Chinese, which are meticulously designed to require thorough reasoning and understanding. Our findings reveal a considerable gap between the EI of existing LLMs and the average human, highlighting a promising direction for future research. Our code and data will be publicly available from https://github.com/Sahandfer/EmoBench.

Speech Emotion Recognition (SER) typically relies on utterance-level solutions. However, emotions conveyed through speech should be considered as discrete speech events with definite temporal boundaries, rather than attributes of the entire utterance. To reflect the fine-grained nature of speech emotions, we propose a new task: Speech Emotion Diarization (SED). Just as Speaker Diarization answers the question of "Who speaks when?", Speech Emotion Diarization answers the question of "Which emotion appears when?". To facilitate the evaluation of the performance and establish a common benchmark for researchers, we introduce the Zaion Emotion Dataset (ZED), an openly accessible speech emotion dataset that includes non-acted emotions recorded in real-life conditions, along with manually-annotated boundaries of emotion segments within the utterance. We provide competitive baselines and open-source the code and the pre-trained models.

Understanding emotion expressed in language has a wide range of applications, from building empathetic chatbots to detecting harmful online behavior. Advancement in this area can be improved using large-scale datasets with a fine-grained typology, adaptable to multiple downstream tasks. We introduce GoEmotions, the largest manually annotated dataset of 58k English Reddit comments, labeled for 27 emotion categories or Neutral. We demonstrate the high quality of the annotations via Principal Preserved Component Analysis. We conduct transfer learning experiments with existing emotion benchmarks to show that our dataset generalizes well to other domains and different emotion taxonomies. Our BERT-based model achieves an average F1-score of .46 across our proposed taxonomy, leaving much room for improvement.

Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to facilitate the generation of appropriate responses. Recently, despite the remarkable conversational ability of large language models (LLMs), previous studies have suggested that they often struggle with providing useful emotional support. Hence, this work initially analyzes the results of LLMs on ESConv, revealing challenges in selecting the correct strategy and a notable preference for a specific strategy. Motivated by these, we explore the impact of the inherent preference in LLMs on providing emotional support, and consequently, we observe that exhibiting high preference for specific strategies hinders effective emotional support, aggravating its robustness in predicting the appropriate strategy. Moreover, we conduct a methodological study to offer insights into the necessary approaches for LLMs to serve as proficient emotional supporters. Our findings emphasize that (1) low preference for specific strategies hinders the progress of emotional support, (2) external assistance helps reduce preference bias, and (3) existing LLMs alone cannot become good emotional supporters. These insights suggest promising avenues for future research to enhance the emotional intelligence of LLMs.