Voicemail Detector - CNN (ONNX)
Fast and lightweight CNN model for real-time voicemail detection. This model achieves excellent accuracy while maintaining sub-20ms inference time, making it ideal for production phone systems.
Model Description
- Model Type: Audio Classification (Binary CNN)
- Architecture: Convolutional Neural Network with Mel-spectrogram features
- Format: ONNX with external data
- Input: 4 seconds of audio at 16kHz (64,000 samples)
- Output: Binary classification (live_human vs voicemail)
- Model Size: ~13.2 MB
Performance Metrics
Accuracy
- Overall Accuracy: 80.20% (81/101 test samples)
- Live Human Detection: 100.00% (34/34 correct)
- Voicemail Detection: 70.15% (47/67 correct)
- Precision (Voicemail): 100.00% (no false positives)
- Recall (Voicemail): 70.15%
- F1 Score: 82.46%
Inference Speed
- Average Inference Time: 10.82ms (CPU)
- Min/Max Time: 10.01ms / 16.00ms
- Real-time Capable: Yes (< 50ms)
Resource Efficiency
- Model Size: 18.19 MB (in memory)
- Inference Memory: ~373 MB
- Multi-worker Friendly: Yes (67x more efficient than Wav2Vec2)
Comparison with Wav2Vec2 Model
The CNN model excels at:
- Speed: 65x faster (11ms vs 705ms)
- Size: 67x smaller (18MB vs 1.2GB)
- Live Human Detection: 100% accuracy (perfect detection)
- Precision: 100% (no false positives on voicemail detection)
- Simple deployment: No transformers dependency
Use Cases
This model is ideal for:
- π Real-time phone systems requiring instant voicemail detection
- π Production environments with multiple concurrent workers
- β‘ Low-latency applications where response time is critical
- π» Resource-constrained deployments with limited memory
- π― High-precision scenarios where false positives must be avoided (100% precision)
- π€ Live human detection where perfect accuracy is needed (100% on live humans)
Best suited for: Production systems prioritizing speed, scalability, and zero false positives on voicemail detection.
Installation
pip install onnxruntime numpy librosa
Usage
Basic Inference
import numpy as np
import onnxruntime as ort
import librosa
def extract_mel_spectrogram(audio: np.ndarray, sr: int = 16000) -> np.ndarray:
"""Extract mel-spectrogram features from audio.
Args:
audio: Audio array of shape (64000,) - 4 seconds at 16kHz
sr: Sample rate (default: 16000)
Returns:
Mel-spectrogram of shape (1, 1, 128, 251)
"""
# Compute mel-spectrogram
mel_spec = librosa.feature.melspectrogram(
y=audio,
sr=sr,
n_fft=512,
hop_length=256,
n_mels=128,
fmin=0,
fmax=8000,
)
# Convert to log scale (dB)
mel_spec_db = librosa.power_to_db(mel_spec, ref=np.max)
# Normalize to [0, 1]
mel_spec_normalized = (mel_spec_db - mel_spec_db.min()) / (
mel_spec_db.max() - mel_spec_db.min() + 1e-8
)
# Reshape to (1, 1, 128, 251)
return mel_spec_normalized.reshape(1, 1, 128, -1)
# Load ONNX model
session = ort.InferenceSession("model.onnx")
# Load audio (4 seconds at 16kHz = 64,000 samples)
audio, sr = librosa.load("audio.wav", sr=16000, mono=True)
audio_segment = audio[:64000]
# Pad if shorter
if len(audio_segment) < 64000:
audio_segment = np.pad(audio_segment, (0, 64000 - len(audio_segment)))
# Extract features
mel_spec = extract_mel_spectrogram(audio_segment)
# Run inference
outputs = session.run(None, {"input": mel_spec.astype(np.float32)})
logits = outputs[0]
# Get prediction
prediction_idx = np.argmax(logits, axis=-1)[0]
result = "voicemail" if prediction_idx == 1 else "live_human"
# Get confidence scores
probabilities = np.exp(logits) / np.sum(np.exp(logits), axis=-1, keepdims=True)
confidence = probabilities[0][prediction_idx]
print(f"Detection: {result} (confidence: {confidence:.2%})")
Real-time Audio Processing
import numpy as np
import onnxruntime as ort
class VoicemailDetector:
"""Real-time voicemail detector using CNN model."""
def __init__(self, model_path: str, sample_rate: int = 16000):
self.session = ort.InferenceSession(model_path)
self.sample_rate = sample_rate
self.buffer_duration = 4.0 # seconds
self.buffer_size = int(sample_rate * self.buffer_duration)
self.audio_buffer = np.zeros(self.buffer_size, dtype=np.float32)
def add_audio(self, audio_chunk: np.ndarray):
"""Add audio chunk to buffer (rolling window)."""
chunk_size = len(audio_chunk)
# Shift buffer and add new audio
self.audio_buffer = np.roll(self.audio_buffer, -chunk_size)
self.audio_buffer[-chunk_size:] = audio_chunk
def detect(self) -> tuple[str, float]:
"""Detect voicemail from current buffer.
Returns:
Tuple of (prediction, confidence)
"""
# Extract features
mel_spec = extract_mel_spectrogram(self.audio_buffer, self.sample_rate)
# Run inference
outputs = self.session.run(None, {"input": mel_spec})
logits = outputs[0]
# Get prediction
prediction_idx = np.argmax(logits, axis=-1)[0]
result = "voicemail" if prediction_idx == 1 else "live_human"
# Calculate confidence
probabilities = np.exp(logits) / np.sum(np.exp(logits), axis=-1, keepdims=True)
confidence = probabilities[0][prediction_idx]
return result, float(confidence)
# Usage
detector = VoicemailDetector("model.onnx")
# Simulate streaming audio
for audio_chunk in audio_stream:
detector.add_audio(audio_chunk)
result, confidence = detector.detect()
print(f"{result}: {confidence:.2%}")
Model Architecture
Input: Audio (4s @ 16kHz) β Mel-Spectrogram (128 mels, 251 time steps)
β
Conv2D (32 filters, 3x3) + ReLU + MaxPool2D
β
Conv2D (64 filters, 3x3) + ReLU + MaxPool2D
β
Conv2D (128 filters, 3x3) + ReLU + MaxPool2D
β
Flatten + Dropout (0.5)
β
Dense (128) + ReLU + Dropout (0.5)
β
Dense (2) β Softmax
β
Output: [live_human_prob, voicemail_prob]
Important Implementation Notes
Audio Requirements
- Duration: Exactly 4 seconds (64,000 samples)
- Sample Rate: 16kHz
- Channels: Mono
- Format: Float32 numpy array
Feature Extraction
The model expects mel-spectrograms with these parameters:
- n_fft: 512
- hop_length: 256
- n_mels: 128
- fmin: 0 Hz
- fmax: 8000 Hz
- Normalization: Min-max scaling to [0, 1] after log-scale conversion
Model Input/Output
Input:
- Name:
input - Shape:
[1, 1, 128, 251] - Type:
float32 - Format: Normalized mel-spectrogram
Output:
- Name:
output - Shape:
[1, 2] - Type:
float32 - Classes:
[0: live_human, 1: voicemail]
Training Details
- Architecture: Custom CNN for audio classification
- Training Data: Curated dataset of voicemail greetings and live human responses
- Optimization: Focused on voicemail beep and silence detection
- Export Method: PyTorch β ONNX
Strengths & Weaknesses
Strengths β
- Perfect live human detection (100% accuracy - never misses a live person)
- Perfect precision on voicemail (100% - zero false positives)
- Very fast inference (11ms - 65x faster than alternatives)
- Tiny memory footprint (18MB - 67x smaller than alternatives)
- Simple preprocessing (just mel-spectrograms, no transformers)
- Real-time capable for production systems
- Multi-worker friendly
- Excellent F1 score (82.46%) showing balanced performance
Weaknesses β
- Lower recall on voicemail detection (70.15% - misses some voicemails)
- May classify some voicemails as live humans (30% false negatives)
- Less sophisticated than transformer-based models
- Trade-off: prioritizes not missing live humans over catching all voicemails
Evaluation Results
Full Test Dataset (101 samples)
| Category | Correct | Total | Accuracy |
|---|---|---|---|
| Live Human | 34 | 34 | 100.0% |
| Voicemail | 47 | 67 | 70.15% |
| Overall | 81 | 101 | 80.20% |
Confusion Matrix
| Predicted Live Human | Predicted Voicemail | |
|---|---|---|
| Actual Live Human | 34 (True Negative) | 0 (False Positive) |
| Actual Voicemail | 20 (False Negative) | 47 (True Positive) |
Key Metrics Summary
- Precision (Voicemail): 100.00% - When it says voicemail, it's always correct
- Recall (Voicemail): 70.15% - Catches 70% of all voicemails
- F1 Score: 82.46% - Balanced harmonic mean of precision and recall
- Live Human Accuracy: 100.00% - Never misclassifies a live person
Note: The model is tuned to never miss a live human caller, which results in some voicemails being classified as live humans. This is ideal for customer service scenarios where missing a live caller is worse than occasionally forwarding a voicemail to a human agent.
Optimization Tips
For Production Deployment
Use ONNX Runtime optimizations:
sess_options = ort.SessionOptions() sess_options.graph_optimization_level = ort.GraphOptimizationLevel.ORT_ENABLE_ALL session = ort.InferenceSession("model.onnx", sess_options)Batch processing for multiple calls:
# Process multiple audio samples at once batch_input = np.stack([mel_spec1, mel_spec2, mel_spec3]) # Shape: (3, 1, 128, 251) outputs = session.run(None, {"input": batch_input})Reuse feature extraction: Cache mel-filterbank computation for faster repeated processing.
License
MIT License - Free for commercial and non-commercial use.
Model Card Contact
For questions or issues, please open an issue in the repository.
Related Models:
- Wav2Vec2 Voicemail Detector - Higher accuracy on live humans (100%)
- Recommended for most production use cases due to superior speed and efficiency
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