<p>Looks like a misconfiguration or your ISP/host-provider is blocking requests</p>
<p>What happens if you try to manually send CURL to this address -&gt; <a href="https://composer.craftcms.com/packages.json" rel="nofollow noreferrer">https://composer.craftcms.com/packages.json</a>?</p>

CC BY-SA 4.0
2022-09-29T21:51:49.080Z
2022-09-29T21:51:49.080Z
RomanAvr
<p>Trying to install the redactor plugin through the plugin store throws the following error</p>
<p>Error: curl error 28 while downloading <a href="https://composer.craftcms.com/packages.json" rel="nofollow noreferrer">https://composer.craftcms.com/packages.json</a>: Resolving timed out after 10000 milliseconds</p>
<p>Composer output: Loading composer repositories with package information
A connection timeout was encountered. If you intend to run Composer without connecting to the internet, run the command again prefixed with COMPOSER_DISABLE_NETWORK=1 to make Composer run in offline mode.</p>
<p>I installed craft cms it through docker and all permission got provided. Does anyone help me to troubleshoot this?</p>

CC BY-SA 4.0
2022-11-02T13:31:09.280Z
I also face this same issue in installing plugin.
Harsh Joy
<plugins>
Plugin not able to install
# Plugin not able to install

(Asked by: username_0 on 2022-09-24)

Trying to install the redactor plugin through the plugin store throws the following error

Error: curl error 28 while downloading <https://composer.craftcms.com/packages.json>: Resolving timed out after 10000 milliseconds

Composer output: Loading composer repositories with package information
A connection timeout was encountered. If you intend to run Composer without connecting to the internet, run the command again prefixed with COMPOSER\_DISABLE\_NETWORK=1 to make Composer run in offline mode.

I installed craft cms it through docker and all permission got provided. Does anyone help me to troubleshoot this?

**Tags:** plugins
> **Comments:**
> **username_1**: I also face this same issue in installing plugin.  

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## 1 answers

### Answer by username_2 on 2022-09-29. Score: 1

Looks like a misconfiguration or your ISP/host-provider is blocking requests

What happens if you try to manually send CURL to this address -> <https://composer.craftcms.com/packages.json>?


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