<p>Figured it out. Config was set to force https, but the new server didn't have an ssl certificate set up. Fixing that cleared up the issue.</p>

CC BY-SA 3.0
2017-05-02T14:19:06.857Z
2017-05-02T14:19:06.857Z
artmem
<p>I just moved a site over to a Windows server, and my homepage loads fine, but sub pages are not loading. I just get an error message that the connection was reset. Adding index.php to the url doesn't do anything.</p>

<p>My control panel is also loading fine, it's just the sub-pages.</p>

<p>I don't really have any experience with Windows servers, so I'm not sure how to go about troubleshooting this. I'm using the standard craft web.config file. Is there a config setting I need to add?</p>

CC BY-SA 3.0
2017-05-01T15:53:12.333Z
What files did you move over? You might try clearing Craft's cache files (Settings -> Clear Caches) since Craft's caches rely on folder paths. If you're now on a different server/OS those paths will be different.
RitterKnight
CC BY-SA 3.0
2017-05-01T16:00:34.047Z
@RitterKnight  I moved over all files. Cleared caches and rebuilt image and search indexes. Same results.
artmem
CC BY-SA 3.0
2017-05-01T16:10:17.673Z
Do you have access to the IIS error / event log? That should help determine why exactly the connection is being reset.
RitterKnight
CC BY-SA 3.0
2017-05-01T16:50:29.543Z
@RitterKnight I don't have access to the error log.
artmem
CC BY-SA 3.0
2017-05-01T19:31:37.413Z
@artmem It's probably a 500 ISE error and the underlying error is probably in the IIS error logs / Windows event viewer. Maybe have your host look into the logs or at the least give you access to them?
Brad Bell
CC BY-SA 3.0
2017-05-02T14:18:45.807Z
Figured it out. Config was set to force https, but the new server didn't have an ssl certificate set up. Fixing that cleared up the issue.
artmem
<server><installation><windows>
Sub-pages not loading on Windows server
# Sub-pages not loading on Windows server

(Asked by: username_0 on 2017-05-01)

I just moved a site over to a Windows server, and my homepage loads fine, but sub pages are not loading. I just get an error message that the connection was reset. Adding index.php to the url doesn't do anything.

My control panel is also loading fine, it's just the sub-pages.

I don't really have any experience with Windows servers, so I'm not sure how to go about troubleshooting this. I'm using the standard craft web.config file. Is there a config setting I need to add?

**Tags:** server, installation, windows
> **Comments:**
> **username_1**: What files did you move over? You might try clearing Craft's cache files (Settings -> Clear Caches) since Craft's caches rely on folder paths. If you're now on a different server/OS those paths will be different.  
> **username_0**: @RitterKnight  I moved over all files. Cleared caches and rebuilt image and search indexes. Same results.  
> **username_1**: Do you have access to the IIS error / event log? That should help determine why exactly the connection is being reset.  
> **username_0**: @RitterKnight I don't have access to the error log.  
> **username_2**: @artmem It's probably a 500 ISE error and the underlying error is probably in the IIS error logs / Windows event viewer. Maybe have your host look into the logs or at the least give you access to them?  
> **username_0**: Figured it out. Config was set to force https, but the new server didn't have an ssl certificate set up. Fixing that cleared up the issue.  

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## 1 answers

### Answer by username_0 on 2017-05-02. Score: 2 | Accepted answer

Figured it out. Config was set to force https, but the new server didn't have an ssl certificate set up. Fixing that cleared up the issue.


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