<p>If a user gets that message when logging in, then it means they haven't been assigned the <a href="https://craftcms.com/docs/users#permissions" rel="nofollow noreferrer">"Access the CP"</a> permissions in the Control Panel, either directly or through a <a href="https://craftcms.com/docs/users#user-groups" rel="nofollow noreferrer">User Group</a> that they belong to.</p>

CC BY-SA 3.0
2017-09-26T18:44:18.667Z
2017-09-26T18:44:18.667Z
Brad Bell
<p>New user has activated account but is getting this message when trying to log in: "you cannot access the CP with that account"</p>

CC BY-SA 3.0
2017-09-26T15:17:20.157Z
Did you gave him permission to CP access or associated him with Admin group?
Max Lazar
CC BY-SA 3.0
2017-09-26T16:18:49.683Z
Not sure - will check - do I need to?
Kat
CC BY-SA 3.0
2017-09-26T16:32:31.627Z
Does it take time before a new user gets access to the CP?
Kat
CC BY-SA 3.0
2017-09-26T17:23:11.287Z
Seems like a permissions problem. How did you create this user? Did you give them the ability to access the CP? Do you have different user groups?
Damon
<control-panel><user-profile>
you cannot access the CP with that account
# you cannot access the CP with that account

(Asked by: username_0 on 2017-09-26)

New user has activated account but is getting this message when trying to log in: "you cannot access the CP with that account"

**Tags:** control-panel, user-profile
> **Comments:**
> **username_1**: Did you gave him permission to CP access or associated him with Admin group?  
> **username_0**: Not sure - will check - do I need to?  
> **username_0**: Does it take time before a new user gets access to the CP?  
> **username_2**: Seems like a permissions problem. How did you create this user? Did you give them the ability to access the CP? Do you have different user groups?  

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## 1 answers

### Answer by username_3 on 2017-09-26. Score: 2

If a user gets that message when logging in, then it means they haven't been assigned the ["Access the CP"](https://craftcms.com/docs/users#permissions) permissions in the Control Panel, either directly or through a [User Group](https://craftcms.com/docs/users#user-groups) that they belong to.


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