<p>Yeah... sounds like a registration workflow issue.  If they click on the activation link and it's past the time it's valid, the page does have a link where they can resend it, but that's only going to be helpful if they got the email in the first place.</p>

<p>I think for now you'll have to use the "Resend Activation Email" button in the CP.</p>

CC BY-SA 3.0
2014-10-03T09:52:29.747Z
Thanks, should I mark this as the answer to the question?
Luke Holder
CC BY-SA 3.0
2014-10-03T14:10:50.780Z
Might as well...
Brad Bell
CC BY-SA 3.0
2014-10-02T19:26:42.200Z
2014-10-02T19:26:42.200Z
Brad Bell
<p>Users are falling into the following state:</p>

<ul>
<li>Tried to sign up with public registration</li>
<li>Never clicked or never received (or so they claim) the verification email.</li>
<li>Users try to sign up and email is already taken</li>
<li>Users cannot reset password as their account is not verified.</li>
</ul>

<p>Is this a problem? Or am I missing something. Is there a way to activate when they click the reset password link email?</p>

<p>Apart from resending verification email manually for all 100+ users is there anything else i can do?</p>

<users>
Users in odd state of pending and needing password reset
# Users in odd state of pending and needing password reset

(Asked by: username_0 on 2014-10-02)

Users are falling into the following state:

* Tried to sign up with public registration
* Never clicked or never received (or so they claim) the verification email.
* Users try to sign up and email is already taken
* Users cannot reset password as their account is not verified.

Is this a problem? Or am I missing something. Is there a way to activate when they click the reset password link email?

Apart from resending verification email manually for all 100+ users is there anything else i can do?

**Tags:** users

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## 1 answers

### Answer by username_1 on 2014-10-02. Score: 0 | Accepted answer

Yeah... sounds like a registration workflow issue. If they click on the activation link and it's past the time it's valid, the page does have a link where they can resend it, but that's only going to be helpful if they got the email in the first place.

I think for now you'll have to use the "Resend Activation Email" button in the CP.

> **Comments:**
> **username_0**: Thanks, should I mark this as the answer to the question?  
> **username_1**: Might as well...  

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