<p>Craft's email SMTP settings are configured under Settings->Email in the control panel.</p>

<p>The error message you're getting:</p>

<pre><code>2015/12/03 19:21:27 [error] [exception.phpmailerException] exception 'phpmailerException' with message 'SMTP connect() failed.
</code></pre>

<p>Simply means that PHP/Craft can't connect (for whatever reason) to the server you specified with whatever SMTP settings you've entered in Settings->Email.</p>

<p>Chances are the credentials are invalid or the settings are incorrect, but it can also happen is something (firewall, router, etc.) is blocking output SMTP access as well.</p>

CC BY-SA 3.0
2016-01-04T19:11:42.710Z
2016-01-04T19:11:42.710Z
Brad Bell
<p>Using,
<a href="https://github.com/pixelandtonic/ContactForm" rel="nofollow">https://github.com/pixelandtonic/ContactForm</a></p>

<p>I recently migrated the server to a new server and now i get:</p>

<pre><code>2015/12/03 19:21:27 [error] [exception.phpmailerException] exception 'phpmailerException' with message 'SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting' in C:\inetpub\wwwroot\craft\app\vendor\phpmailer\phpmailer\class.phpmailer.php:1256 Stack trace:
#0 C:\inetpub\wwwroot\craft\app\vendor\phpmailer\phpmailer\class.phpmailer.php(1100): PHPMailer-&gt;smtpSend('Date: Thu, 3 De...', 'This is a multi...')
#1 C:\inetpub\wwwroot\craft\app\vendor\phpmailer\phpmailer\class.phpmailer.php(1004): PHPMailer-&gt;postSend()
#2 C:\inetpub\wwwroot\craft\app\services\EmailService.php(435): PHPMailer-&gt;send()
#3 C:\inetpub\wwwroot\craft\app\services\EmailService.php(77): Craft\EmailService-&gt;_sendEmail(Object(Craft\UserModel), Object(Craft\EmailModel), Array)
#4 C:\inetpub\wwwroot\craft\plugins\contactform\services\ContactFormService.php(54): Craft\EmailService-&gt;sendEmail(Object(Craft\EmailModel))
#5 C:\inetpub\wwwroot\craft\plugins\contactform\controllers\ContactFormController.php(100): Craft\ContactFormService-&gt;sendMessage(Object(Craft\ContactFormModel))
#6 C:\inetpub\wwwroot\craft\app\framework\web\actions\CInlineAction.php(49): Craft\ContactFormController-&gt;actionSendMessage()
#7 C:\inetpub\wwwroot\craft\app\framework\web\CController.php(308): CInlineAction-&gt;runWithParams(Array)
#8 C:\inetpub\wwwroot\craft\app\framework\web\CController.php(286): CController-&gt;runAction(Object(CInlineAction))
#9 C:\inetpub\wwwroot\craft\app\framework\web\CController.php(265): CController-&gt;runActionWithFilters(Object(CInlineAction), Array)
#10 C:\inetpub\wwwroot\craft\app\framework\web\CWebApplication.php(282): CController-&gt;run('sendMessage')
#11 C:\inetpub\wwwroot\craft\app\etc\web\WebApp.php(805): CWebApplication-&gt;runController('contactForm/sen...')
#12 C:\inetpub\wwwroot\craft\app\etc\web\WebApp.php(275): Craft\WebApp-&gt;_processActionRequest()
#13 C:\inetpub\wwwroot\craft\app\framework\base\CApplication.php(184): Craft\WebApp-&gt;processRequest()
#14 C:\inetpub\wwwroot\craft\app\index.php(62): CApplication-&gt;run()
#15 C:\inetpub\wwwroot\public\index.php(14): require_once('C:\inetpub\wwwr...')
#16 {main} REQUEST_URI=/contact HTTP_REFERER=https://soho.infor.com/contact
--- 2015/12/03 19:21:27 [error] [application] SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
</code></pre>

<p>Is, Some application not installed? Or something not configured? Or could it be a matter that this site requires authentication now to hit it in the browser (https redirects)?</p>

<p>Additionally where is the SMTP server configured?</p>

<p>-Tim</p>

<plugins><emails><plugin-contactform>
Error With ContactForm Plugin - Internal Server Error
# Error With ContactForm Plugin - Internal Server Error

(Asked by: username_0 on 2016-01-04)

Using,
https://github.com/pixelandtonic/ContactForm
I recently migrated the server to a new server and now i get:
2015/12/03 19:21:27 [error] [exception.phpmailerException] exception 'phpmailerException' with message 'SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting' in C:\inetpub\wwwroot\craft\app\vendor\phpmailer\phpmailer\class.phpmailer.php:1256 Stack trace:
#0 C:\inetpub\wwwroot\craft\app\vendor\phpmailer\phpmailer\class.phpmailer.php(1100): PHPMailer->smtpSend('Date: Thu, 3 De...', 'This is a multi...')
#1 C:\inetpub\wwwroot\craft\app\vendor\phpmailer\phpmailer\class.phpmailer.php(1004): PHPMailer->postSend()
#2 C:\inetpub\wwwroot\craft\app\services\EmailService.php(435): PHPMailer->send()
#3 C:\inetpub\wwwroot\craft\app\services\EmailService.php(77): Craft\EmailService->_sendEmail(Object(Craft\UserModel), Object(Craft\EmailModel), Array)
#4 C:\inetpub\wwwroot\craft\plugins\contactform\services\ContactFormService.php(54): Craft\EmailService->sendEmail(Object(Craft\EmailModel))
#5 C:\inetpub\wwwroot\craft\plugins\contactform\controllers\ContactFormController.php(100): Craft\ContactFormService->sendMessage(Object(Craft\ContactFormModel))
#6 C:\inetpub\wwwroot\craft\app\framework\web\actions\CInlineAction.php(49): Craft\ContactFormController->actionSendMessage()
#7 C:\inetpub\wwwroot\craft\app\framework\web\CController.php(308): CInlineAction->runWithParams(Array)
#8 C:\inetpub\wwwroot\craft\app\framework\web\CController.php(286): CController->runAction(Object(CInlineAction))
#9 C:\inetpub\wwwroot\craft\app\framework\web\CController.php(265): CController->runActionWithFilters(Object(CInlineAction), Array)
#10 C:\inetpub\wwwroot\craft\app\framework\web\CWebApplication.php(282): CController->run('sendMessage')
#11 C:\inetpub\wwwroot\craft\app\etc\web\WebApp.php(805): CWebApplication->runController('contactForm/sen...')
#12 C:\inetpub\wwwroot\craft\app\etc\web\WebApp.php(275): Craft\WebApp->_processActionRequest()
#13 C:\inetpub\wwwroot\craft\app\framework\base\CApplication.php(184): Craft\WebApp->processRequest()
#14 C:\inetpub\wwwroot\craft\app\index.php(62): CApplication->run()
#15 C:\inetpub\wwwroot\public\index.php(14): require_once('C:\inetpub\wwwr...')
#16 {main} REQUEST_URI=/contact HTTP_REFERER=https://soho.infor.com/contact
--- 2015/12/03 19:21:27 [error] [application] SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Is, Some application not installed? Or something not configured? Or could it be a matter that this site requires authentication now to hit it in the browser (https redirects)?
Additionally where is the SMTP server configured?
-Tim

**Tags:** plugins, emails, plugin-contactform

---

## 1 answers

### Answer by username_1 on 2016-01-04. Score: 2 | Accepted answer

Craft's email SMTP settings are configured under Settings->Email in the control panel.
The error message you're getting:
2015/12/03 19:21:27 [error] [exception.phpmailerException] exception 'phpmailerException' with message 'SMTP connect() failed.

Simply means that PHP/Craft can't connect (for whatever reason) to the server you specified with whatever SMTP settings you've entered in Settings->Email.
Chances are the credentials are invalid or the settings are incorrect, but it can also happen is something (firewall, router, etc.) is blocking output SMTP access as well.


---

