<p>The client was using a Mac and the trackpad scrollbars are set to only show when over scrollable content. This is embarrassing, but the issue is resolved.</p>

CC BY-SA 3.0
2017-04-14T15:21:31.033Z
2017-04-14T15:21:31.033Z
isral
<p>my client sees the attached screen in the editing window. it seems that Redactor is cutting off headings after Heading 2. They are using Chrome.
ideas?<a href="https://i.sstatic.net/LXqwD.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/LXqwD.png" alt="Redactor truncating heading list"></a></p>

CC BY-SA 3.0
2017-04-10T21:49:58.143Z
I'm not able to reproduce this on Craft 2.6.2971 using the latest Chrome with a normal Rich Text field or one inside of a Matrix field.  Are you running the latest Craft version? Do you have any plugins installed that might be interfering with the CSS/JS?
Brad Bell
CC BY-SA 3.0
2017-04-11T20:54:06.267Z
Is it just a scrollable list but without visible scroll bars? So the additional headings are there you just need to scroll the menu to see them?
Steve Rowling
CC BY-SA 3.0
2017-04-11T22:47:43.303Z
@BradBell i am not able to reproduce it either. My client sees it — screenshot from them — and i am not certain of what to do next. i have asked them to update Chrome. Updating Craft will be my next step.
isral
CC BY-SA 3.0
2017-04-11T22:48:49.620Z
@SteveRowling Sort of. Not scrollable and no scrollbars. i have asked my client to update Chrome. Step 2 will be to check on updating Craft.
isral
<redactor>
Why is Redactor cutting off Headings after Heading 2?
# Why is Redactor cutting off Headings after Heading 2?

(Asked by: username_0 on 2017-04-10)

my client sees the attached screen in the editing window. it seems that Redactor is cutting off headings after Heading 2. They are using Chrome.
ideas?[![Redactor truncating heading list](https://i.sstatic.net/LXqwD.png)](https://i.sstatic.net/LXqwD.png)

**Tags:** redactor
> **Comments:**
> **username_1**: I'm not able to reproduce this on Craft 2.6.2971 using the latest Chrome with a normal Rich Text field or one inside of a Matrix field.  Are you running the latest Craft version? Do you have any plugins installed that might be interfering with the CSS/JS?  
> **username_2**: Is it just a scrollable list but without visible scroll bars? So the additional headings are there you just need to scroll the menu to see them?  
> **username_0**: @BradBell i am not able to reproduce it either. My client sees it — screenshot from them — and i am not certain of what to do next. i have asked them to update Chrome. Updating Craft will be my next step.  
> **username_0**: @SteveRowling Sort of. Not scrollable and no scrollbars. i have asked my client to update Chrome. Step 2 will be to check on updating Craft.  

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## 1 answers

### Answer by username_0 on 2017-04-14. Score: 1 | Accepted answer

The client was using a Mac and the trackpad scrollbars are set to only show when over scrollable content. This is embarrassing, but the issue is resolved.


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