<p>From <a href="https://github.com/exAspArk/awesome-chatops" rel="nofollow noreferrer">this</a> 'awesome' chat ops resource collection.</p>

<blockquote>
  <h2>Articles</h2>
  
  <ul>
  <li><a href="https://www.pagerduty.com/blog/what-is-chatops/" rel="nofollow noreferrer">So, What is ChatOps? And How do I Get Started?</a> – ChatOps concepts and tools.</li>
  <li><a href="http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/" rel="nofollow noreferrer">What is ChatOps? A guide to its evolution, adoption, and significance</a> – ChatOps and its adoption by HipChat Evangelist.</li>
  <li><a href="http://www.infoworld.com/article/3062703/devops/how-chatops-can-revolutionize-your-business.html" rel="nofollow noreferrer">How ChatOps can revolutionize your business</a> – Benefits of using ChatOps, tools, current trend and the future.</li>
  <li><a href="https://www.vividcortex.com/blog/8-reasons-why-chatops-isnt-working-at-your-company" rel="nofollow noreferrer">8 Reasons Why ChatOps Isn't Working At Your Company</a> – The insight on why ChatOps might not be optimized at your company, and some advice
  how to make it work.</li>
  <li><a href="http://blog.librato.com/posts/chatops-critical" rel="nofollow noreferrer">When ChatOps Goes From Cool to Critical</a> – Some considerations of ChatOps at Librato.</li>
  </ul>
  
  <h2>Videos</h2>
  
  <ul>
  <li><a href="https://www.youtube.com/watch?v=NST3u-GjjFw" rel="nofollow noreferrer">ChatOps at GitHub</a> + <a href="https://speakerdeck.com/jnewland/chatops-at-github" rel="nofollow noreferrer">slides</a> – The
  first public talk on the subject by Jesse Newland.</li>
  <li><a href="https://www.youtube.com/watch?v=IhzxnY7FIvg" rel="nofollow noreferrer">ChatOps: Technology and Philosophy</a> – James
  Fryman of Stackstorm about the philosophy, best practices for
  implementing and maintaining ChatOps.</li>
  <li><a href="https://www.youtube.com/watch?v=6D5HgI4IH10" rel="nofollow noreferrer">The Rise of ChatOps</a> + <a href="https://speakerdeck.com/jimmycuadra/the-rise-of-chatops" rel="nofollow noreferrer">slides</a> –
  From the first ChatOps San Francisco meetup by Jimmy Cuadra.</li>
  <li><a href="https://www.youtube.com/watch?v=pCVvYCjvoZI" rel="nofollow noreferrer">ChatOps: Augmented Reality for Ops</a> – How Github use
  chat to improve situational awareness during incidents, to share
  knowledge, to coordinate activities, and much more.</li>
  <li><a href="https://www.youtube.com/watch?v=Heo5YtRikds" rel="nofollow noreferrer">Living in the Future with ChatOps</a> +
  <a href="https://speakerdeck.com/esigler/living-in-the-future-with-chatops" rel="nofollow noreferrer">slides</a>
  – A quick summary of PagerDuty's ChatOps journey by Eric Sigler.</li>
  <li><a href="https://www.youtube.com/watch?v=vFkfMn2P8ysA" rel="nofollow noreferrer">Incident Management from the Future</a> +
  <a href="https://cloud.app.box.com/s/xm8ni5b61iyuk0nclq7jcvtkhkzcepdx" rel="nofollow noreferrer">slides</a>
  – How Michael Ansel manages incidents via chat at Box.</li>
  <li><a href="https://www.youtube.com/channel/UCAvvR4g9fodNAS61Ep_XnMg" rel="nofollow noreferrer">ChatOps San Francisco YouTube Channel</a> –
  More videos from each meetup.</li>
  <li><a href="https://www.youtube.com/watch?v=Gh-vYprIo7c" rel="nofollow noreferrer">Installing Hubot on Windows with PowerShell DSC</a> - Using the Hubot
  PowerShell Desired State Configuration (DSC) resource to install Hubot
  on Windows.</li>
  <li><a href="https://www.youtube.com/watch?v=SZ3UfwBACIo" rel="nofollow noreferrer">Embrace ChatOps, stop installing deployment software</a> +
  <a href="http://www.slideshare.net/geshan/embrace-chatops-stop-installing-deployment-software-larcon-eu-2016" rel="nofollow noreferrer">slides</a></li>
  <li>A talk from Laracon EU 2016 about how to leverage ChatOps for automated deployment using Hubot.</li>
  </ul>
  
  <h2>Books</h2>
  
  <ul>
  <li><a href="https://victorops.com/chatops-for-dummies/" rel="nofollow noreferrer">ChatOps For Dummies</a> – A high-level guide to understanding the origins    of the practice, the benefits and tools needed to get
  started.</li>
  <li><a href="https://victorops.com/knowledge-drop/devops-docs/chatops-managing-operations-group-chat/" rel="nofollow noreferrer">ChatOps – Managing Operations in Group Chat</a> – The key ChatOps    concepts and technologies by Jason Hand.</li>
  </ul>
</blockquote>

CC BY-SA 3.0
2017-04-17T22:27:41.893Z
Yes, it's a link to a huge number of other links which are Chat Ops re sources. The link is a git repo, where others can add more Chat ops re sources links through PRs.
Bash
CC BY-SA 3.0
2017-04-18T02:03:21.960Z
@Bash Welcome to the site :)  Please elaborate further on why you think it's an awesome collection
Dawny33
CC BY-SA 3.0
2017-04-18T05:41:14.420Z
It indeed is an awesome collection, @Bash. I've bookmarked that link right away.
Jiri Klouda
CC BY-SA 3.0
2017-04-17T22:08:03.417Z
2017-04-18T08:10:42.787Z
2017-04-18T08:10:42.787Z
Bash
<p>One of the <a href="https://www.arresteddevops.com/chatops/" rel="nofollow noreferrer">people active</a> in ChatOps community is Jason Hand from <a href="https://victorops.com/chatops/" rel="nofollow noreferrer">VictorOps</a>, who wrote a book published by O'Reilly called <a href="http://www.oreilly.com/webops-perf/free/chatops.csp" rel="nofollow noreferrer">Managing Operations in Group Chat</a>. This book is available for free as part of their content marketing campaign. The previous <a href="https://victorops.com/chatops-for-dummies/" rel="nofollow noreferrer">ChatOps for Dummies</a> is no longer available and is replaced by the above book.</p>

<p>You should definitely take a look at <a href="https://slack.com/apps" rel="nofollow noreferrer">Slack Apps</a>, especially the Developer Tools. There is <a href="https://stackstorm.com/2015/06/24/ansible-chatops-get-started-%F0%9F%9A%80/" rel="nofollow noreferrer">article</a> by <a href="https://stackstorm.com" rel="nofollow noreferrer">SlackStorm</a> on how to integrate Ansible and Slack.</p>

<p>You might also monitor the subreddit on <a href="https://www.reddit.com/r/chatops/" rel="nofollow noreferrer">chatops</a>. There is a long sidebar of resources including the video from GitHub ChatOps presentation and many more.</p>

<p>I would also recommend to look at <a href="http://operable.io/cog.html" rel="nofollow noreferrer">Cog</a> from <a href="http://operable.io" rel="nofollow noreferrer">operable.io</a> and the <a href="http://cog-book.operable.io" rel="nofollow noreferrer">Cog Book</a>. </p>

CC BY-SA 3.0
2017-04-17T18:39:27.427Z
2017-04-18T12:40:10.777Z
2017-04-18T12:40:10.777Z
Jiri Klouda
<p>We have defined what ChatOps is in the form of the following question:</p>

<ul>
<li><p><a href="https://devops.stackexchange.com/q/675/397">What are ChatOps approach use cases of production infrastructure management?</a>:</p>

<blockquote>
  <p>Practically it means something very different to each team using it.  So much so that Atlassian have put together what could be considered to be a <a href="https://blog.hipchat.com/2016/02/05/chatops-guide-evolution-adoption-significance/" rel="nofollow noreferrer">Chat maturity model</a>.</p>
  
  <ol>
  <li><strong>Sputnik</strong>: Trying chat out to see how it works.</li>
  <li><strong>Mercury</strong>: Starting to move to chat.</li>
  <li><strong>Gemini</strong>: Chat as the primary source of communication, experimenting with bots.</li>
  <li><strong>Apollo</strong>: Chat as the nexus of communication and work, including bots.</li>
  <li><strong>Elon Musk</strong>: Chat is the primary centre of mission critical work.</li>
  </ol>
</blockquote></li>
</ul>

<p>What other books and resources are available that describe the people, process and tools used to implement ChatOps within an organisation.</p>

<toolchain><operating-model><operations><chatops>
What 'ChatOps' books and resources are available?
Richard Slater
# What 'ChatOps' books and resources are available?

(Asked by: username_0 on 2017-04-17)

We have defined what ChatOps is in the form of the following question:

* [What are ChatOps approach use cases of production infrastructure management?](https://devops.stackexchange.com/q/675/397):

  > Practically it means something very different to each team using it. So much so that Atlassian have put together what could be considered to be a [Chat maturity model](https://blog.hipchat.com/2016/02/05/chatops-guide-evolution-adoption-significance/).
  >
  > 1. **Sputnik**: Trying chat out to see how it works.
  > 2. **Mercury**: Starting to move to chat.
  > 3. **Gemini**: Chat as the primary source of communication, experimenting with bots.
  > 4. **Apollo**: Chat as the nexus of communication and work, including bots.
  > 5. **Elon Musk**: Chat is the primary centre of mission critical work.

What other books and resources are available that describe the people, process and tools used to implement ChatOps within an organisation.

**Tags:** toolchain, operating-model, operations, chatops


---

## 2 answers

### Answer by username_1 on 2017-04-17. Score: 1 | Accepted answer

From [this](https://github.com/exAspArk/awesome-chatops) 'awesome' chat ops resource collection.

> ## Articles
>
> * [So, What is ChatOps? And How do I Get Started?](https://www.pagerduty.com/blog/what-is-chatops/) – ChatOps concepts and tools.
> * [What is ChatOps? A guide to its evolution, adoption, and significance](http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/) – ChatOps and its adoption by HipChat Evangelist.
> * [How ChatOps can revolutionize your business](http://www.infoworld.com/article/3062703/devops/how-chatops-can-revolutionize-your-business.html) – Benefits of using ChatOps, tools, current trend and the future.
> * [8 Reasons Why ChatOps Isn't Working At Your Company](https://www.vividcortex.com/blog/8-reasons-why-chatops-isnt-working-at-your-company) – The insight on why ChatOps might not be optimized at your company, and some advice
>   how to make it work.
> * [When ChatOps Goes From Cool to Critical](http://blog.librato.com/posts/chatops-critical) – Some considerations of ChatOps at Librato.
>
> ## Videos
>
> * [ChatOps at GitHub](https://www.youtube.com/watch?v=NST3u-GjjFw) + [slides](https://speakerdeck.com/jnewland/chatops-at-github) – The
>   first public talk on the subject by Jesse Newland.
> * [ChatOps: Technology and Philosophy](https://www.youtube.com/watch?v=IhzxnY7FIvg) – James
>   Fryman of Stackstorm about the philosophy, best practices for
>   implementing and maintaining ChatOps.
> * [The Rise of ChatOps](https://www.youtube.com/watch?v=6D5HgI4IH10) + [slides](https://speakerdeck.com/jimmycuadra/the-rise-of-chatops) –
>   From the first ChatOps San Francisco meetup by Jimmy Cuadra.
> * [ChatOps: Augmented Reality for Ops](https://www.youtube.com/watch?v=pCVvYCjvoZI) – How Github use
>   chat to improve situational awareness during incidents, to share
>   knowledge, to coordinate activities, and much more.
> * [Living in the Future with ChatOps](https://www.youtube.com/watch?v=Heo5YtRikds) +
>   [slides](https://speakerdeck.com/esigler/living-in-the-future-with-chatops)
>   – A quick summary of PagerDuty's ChatOps journey by Eric Sigler.
> * [Incident Management from the Future](https://www.youtube.com/watch?v=vFkfMn2P8ysA) +
>   [slides](https://cloud.app.box.com/s/xm8ni5b61iyuk0nclq7jcvtkhkzcepdx)
>   – How Michael Ansel manages incidents via chat at Box.
> * [ChatOps San Francisco YouTube Channel](https://www.youtube.com/channel/UCAvvR4g9fodNAS61Ep_XnMg) –
>   More videos from each meetup.
> * [Installing Hubot on Windows with PowerShell DSC](https://www.youtube.com/watch?v=Gh-vYprIo7c) - Using the Hubot
>   PowerShell Desired State Configuration (DSC) resource to install Hubot
>   on Windows.
> * [Embrace ChatOps, stop installing deployment software](https://www.youtube.com/watch?v=SZ3UfwBACIo) +
>   [slides](http://www.slideshare.net/geshan/embrace-chatops-stop-installing-deployment-software-larcon-eu-2016)
> * A talk from Laracon EU 2016 about how to leverage ChatOps for automated deployment using Hubot.
>
> ## Books
>
> * [ChatOps For Dummies](https://victorops.com/chatops-for-dummies/) – A high-level guide to understanding the origins of the practice, the benefits and tools needed to get
>   started.
> * [ChatOps – Managing Operations in Group Chat](https://victorops.com/knowledge-drop/devops-docs/chatops-managing-operations-group-chat/) – The key ChatOps concepts and technologies by Jason Hand.

> **Comments:**
> **username_1**: Yes, it's a link to a huge number of other links which are Chat Ops re sources. The link is a git repo, where others can add more Chat ops re sources links through PRs.  
> **username_2**: @username_1 Welcome to the site :)  Please elaborate further on why you think it's an awesome collection  
> **username_3**: It indeed is an awesome collection, @username_1. I've bookmarked that link right away.  

---

### Answer by username_3 on 2017-04-17. Score: 3

One of the [people active](https://www.arresteddevops.com/chatops/) in ChatOps community is Jason Hand from [VictorOps](https://victorops.com/chatops/), who wrote a book published by O'Reilly called [Managing Operations in Group Chat](http://www.oreilly.com/webops-perf/free/chatops.csp). This book is available for free as part of their content marketing campaign. The previous [ChatOps for Dummies](https://victorops.com/chatops-for-dummies/) is no longer available and is replaced by the above book.

You should definitely take a look at [Slack Apps](https://slack.com/apps), especially the Developer Tools. There is [article](https://stackstorm.com/2015/06/24/ansible-chatops-get-started-%F0%9F%9A%80/) by [SlackStorm](https://stackstorm.com) on how to integrate Ansible and Slack.

You might also monitor the subreddit on [chatops](https://www.reddit.com/r/chatops/). There is a long sidebar of resources including the video from GitHub ChatOps presentation and many more.

I would also recommend to look at [Cog](http://operable.io/cog.html) from [operable.io](http://operable.io) and the [Cog Book](http://cog-book.operable.io).


---

