<p>I am new to OpenShift and I have created an OpenShift cluster with 5 nodes all are VMs from vSphere via using Assited installer. The cluster was created successfully but I cannot access the cluster console.</p>
<p>This is my base domain and IPs, the IPs are empty ips from my VMs ips list
<a href="https://i.sstatic.net/4r8WnELj.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/4r8WnELj.png" alt="enter image description here" /></a></p>
<p>The error when I access the console
<a href="https://i.sstatic.net/Q8Q0uxnZ.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Q8Q0uxnZ.png" alt="enter image description here" /></a></p>
<p>Can I ask is this the issue due to the IPs or the dns?</p>
<p>I can ping the IPs from another VM but cannot access the console on web browser.</p>

CC BY-SA 4.0
2024-10-09T16:55:40.617Z
can show us logs of openshift console pod? also make sure you access console in this format: https://<api-server-ip>:<port>/api
nata Chikhinashvili
CC BY-SA 4.0
2024-10-10T02:01:39.283Z
I cannot access the console via https://<api-server-ip>:<port>/api and I cannot check the logs via cli since I am using GUI to create the cluster.
phunguyen
CC BY-SA 4.0
2024-10-10T02:31:11.890Z
Hello, I can access the https://<api-server-ip>:<port>/ap via cli from another VM and I can see the pods and openshift are working. I have figured it out, there was no problem at all, I just need to login via cli from a VM and the url will work. Thanks for your guide.
phunguyen
<openshift>
Cannot access OpenShift cluster console due to IP issue
phunguyen
# Cannot access OpenShift cluster console due to IP issue

(Asked by: username_0 on 2024-10-09)

I am new to OpenShift and I have created an OpenShift cluster with 5 nodes all are VMs from vSphere via using Assited installer. The cluster was created successfully but I cannot access the cluster console.

This is my base domain and IPs, the IPs are empty ips from my VMs ips list
[![enter image description here](https://i.sstatic.net/4r8WnELj.png)](https://i.sstatic.net/4r8WnELj.png)

The error when I access the console
[![enter image description here](https://i.sstatic.net/Q8Q0uxnZ.png)](https://i.sstatic.net/Q8Q0uxnZ.png)

Can I ask is this the issue due to the IPs or the dns?

I can ping the IPs from another VM but cannot access the console on web browser.

**Tags:** openshift

> **Comments:**
> **username_1**: can show us logs of openshift console pod? also make sure you access console in this format: https://<api-server-ip>:<port>/api  
> **username_0**: I cannot access the console via https://<api-server-ip>:<port>/api and I cannot check the logs via cli since I am using GUI to create the cluster.  
> **username_0**: Hello, I can access the https://<api-server-ip>:<port>/ap via cli from another VM and I can see the pods and openshift are working. I have figured it out, there was no problem at all, I just need to login via cli from a VM and the url will work. Thanks for your guide.  

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## 0 answers

