<p>did you check that the offline wallet has the same addresses as the online wallet?</p>

<p>btw, please upgrade Electrum, version 1.9.8 is too old.</p>

CC BY-SA 3.0
2015-11-12T12:09:47.493Z
2015-11-12T12:09:47.493Z
ThomasV
<p>I sent bitcoins to an offline (air gapped) electrum wallet.  I have blockchain.info proof the transaction took place and verification of the balance in the wallet (i used a watch only address to view balance and transaction history of offline wallet)  BUT electrum online wallet synchronizes but does not show updated balance information.  Electrum can find the funding transaction from the blockchain by the transaction id (Tools->Load transactions-From the blockchain)</p>

<p>Electrum 1.9.8
debian jessie (kali 2 sana)
via socks5 thru tor</p>

<p>resources consulted - none have a working fix</p>

<p>1.
<a href="https://bitcoin.stackexchange.com/questions/41042/why-i-am-not-seeing-received-money-in-my-electrum#comment47223_41056">Why I am not seeing received money in my electrum?</a>
wallet.clear_history() does not solve the problem for me</p>

<p>2.
<a href="https://github.com/spesmilo/electrum/issues/1525" rel="nofollow noreferrer">https://github.com/spesmilo/electrum/issues/1525</a></p>

<p>3.
<a href="https://bitcointalk.org/index.php?topic=1221590.msg12943509#msg12943509" rel="nofollow noreferrer">https://bitcointalk.org/index.php?topic=1221590.msg12943509#msg12943509</a></p>

<wallet><electrum><paper-wallet>
Electrum wallet shows zero balance
treodu
# Electrum wallet shows zero balance

(Asked by: username_0 on 2015-11-12)

I sent bitcoins to an offline (air gapped) electrum wallet. I have blockchain.info proof the transaction took place and verification of the balance in the wallet (i used a watch only address to view balance and transaction history of offline wallet) BUT electrum online wallet synchronizes but does not show updated balance information. Electrum can find the funding transaction from the blockchain by the transaction id (Tools->Load transactions-From the blockchain)

Electrum 1.9.8
debian jessie (kali 2 sana)
via socks5 thru tor

resources consulted - none have a working fix

1.
[Why I am not seeing received money in my electrum?](https://bitcoin.stackexchange.com/questions/41042/why-i-am-not-seeing-received-money-in-my-electrum#comment47223_41056)
wallet.clear\_history() does not solve the problem for me

2.
<https://github.com/spesmilo/electrum/issues/1525>

3.
<https://bitcointalk.org/index.php?topic=1221590.msg12943509#msg12943509>

**Tags:** wallet, electrum, paper-wallet


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## 1 answers

### Answer by username_1 on 2015-11-12. Score: 1

did you check that the offline wallet has the same addresses as the online wallet?

btw, please upgrade Electrum, version 1.9.8 is too old.


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