<p>Being that the transaction has more than 10 confirmations it should have been in you wallet a long time ago. Have you thought of looking at a explorer and seeing if the transaction ever made it or was processed? </p>

<p>Try - <a href="https://www.blockchain.info" rel="nofollow noreferrer">https://www.blockchain.info</a></p>

CC BY-SA 3.0
2018-01-26T22:24:48.233Z
2018-01-26T22:24:48.233Z
BitcoinGoat
<p>Coinbase is custodial bitcoin wallet so they don't give you access to your bitcoin private keys or anything. they're just like PayPal. you have numbers in your account, and you can't go to the bank and withdraw these funds. unlike non-custodial bitcoin wallets. they're better for anyone who is looking for bitcoin wallet.</p>

<p>So, what I'm trying to say these types of issues could happen with those wallets and nobody in here can help you get your money back.</p>

<p>Contacting coinbase.com could be the solution and consider changing your bitcoin wallet.</p>

CC BY-SA 3.0
2018-01-26T18:19:33.410Z
2018-01-27T00:14:01.520Z
2018-01-27T00:14:01.520Z
Tailer
<p>On 12/21, I sent 0.75 BTC from Trezor to a valid BTC Coinbase address. The transaction is stuck. It has over 5000 confirmations but Coinbase.com never received the BTC. Both Trezor and Coinbase have been of zero help. Can someone please help me?</p>

<p>Here is the link of the <a href="https://btc-bitcore5.trezor.io/tx/a2e4d84da4a87c27b9f0f6c166ef74359e2ad2c7b43eab407960d16b5af4e7d7" rel="nofollow noreferrer">transaction</a></p>

<p>Thank you! </p>

CC BY-SA 3.0
2018-01-26T19:05:20.943Z
Your tx confirmed in the blockchain, you'll need to contact Coinbase in order to have your account credited (or your coins refunded, etc).
chytrik
CC BY-SA 3.0
2018-01-26T22:52:18.440Z
What did Coinbase say?
David Schwartz
CC BY-SA 3.0
2018-01-27T04:49:19.570Z
Thanks for the feedback. It was a valid coinbase address. Both coinbase and Trezor have been zero help. They could care less. It happened that crazy day when cloinbase shutdown and when it was open many people couldn't trade. I'm screwed. I can't wait until wallets like pillar allow you to bypass exchanges to trade. In time coinbase will be out of business.
tom m.
<transactions><coinbase.com>
After a month, BTC sent from trezor to coinbase never received after 5000 confirmations
tom m.
# After a month, BTC sent from trezor to coinbase never received after 5000 confirmations

(Asked by: username_0 on 2018-01-26)

On 12/21, I sent 0.75 BTC from Trezor to a valid BTC Coinbase address. The transaction is stuck. It has over 5000 confirmations but Coinbase.com never received the BTC. Both Trezor and Coinbase have been of zero help. Can someone please help me?

Here is the link of the [transaction](https://btc-bitcore5.trezor.io/tx/a2e4d84da4a87c27b9f0f6c166ef74359e2ad2c7b43eab407960d16b5af4e7d7)

Thank you!

**Tags:** transactions, coinbase.com

> **Comments:**
> **username_1**: Your tx confirmed in the blockchain, you'll need to contact Coinbase in order to have your account credited (or your coins refunded, etc).  
> **username_2**: What did Coinbase say?  
> **username_0**: Thanks for the feedback. It was a valid coinbase address. Both coinbase and Trezor have been zero help. They could care less. It happened that crazy day when cloinbase shutdown and when it was open many people couldn't trade. I'm screwed. I can't wait until wallets like pillar allow you to bypass exchanges to trade. In time coinbase will be out of business.  

---

## 2 answers

### Answer by username_3 on 2018-01-26. Score: 0

Being that the transaction has more than 10 confirmations it should have been in you wallet a long time ago. Have you thought of looking at a explorer and seeing if the transaction ever made it or was processed?

Try - <https://www.blockchain.info>


---

### Answer by username_4 on 2018-01-26. Score: 0

Coinbase is custodial bitcoin wallet so they don't give you access to your bitcoin private keys or anything. they're just like PayPal. you have numbers in your account, and you can't go to the bank and withdraw these funds. unlike non-custodial bitcoin wallets. they're better for anyone who is looking for bitcoin wallet.

So, what I'm trying to say these types of issues could happen with those wallets and nobody in here can help you get your money back.

Contacting coinbase.com could be the solution and consider changing your bitcoin wallet.


---

