<p>Unfortunately if this is a Bcoiner bug only them can recover your address and your Bitcoin.</p>

<p>When you generate an address, you generate a private key (linked to your bcoiner account) if Bcoiner can't recover it I'm afraid you have lost your bitcoin forever.</p>

<p>The best solution is then to contact them.</p>

<p>Remember : use a local wallet (Bitcoin-qt for example) and make a bakup of your wallet periodically, if you want to use an online service then make a local backup of your wallet to avoid this kind of problems.</p>

CC BY-SA 3.0
2015-01-14T12:03:25.170Z
Much Appreciated
Adam Duce
CC BY-SA 3.0
2015-01-19T10:42:06.457Z
Adam, if my answer has resolved your case please mark it as accepted :) You can see how to it here : https://stackoverflow.com/help/someone-answers
Nontenda
CC BY-SA 3.0
2015-01-13T10:24:05.990Z
2015-01-13T10:24:05.990Z
Nontenda
<p>Here is what I did:</p>

<ol>
<li>Downloaded Bcoiner on my iPad.</li>
<li>Made an account.</li>
<li>Generated a new address, which was <a href="https://blockchain.info/address/1NEuLDXuBRTYfcbGpzUbpkr4Sg2p7sNLB4" rel="nofollow">1NEuLDXuBRTYfcbGpzUbpkr4Sg2p7sNLB4</a>.</li>
<li>I sent 4.69 bitcoins to this address.</li>
</ol>

<p>I logged back into my account an hour or so later. I found that the address which I created earlier above has disappeared. I sent all my coins there.  I can see that they made it to the address but I have no access to them because the address is no longer visible on my account with Bcoiner. </p>

<p>I have emailed support at Bcoiner; they have not replied.</p>

<wallet><lost-bitcoins>
Address no longer shows up in Bcoiner account
Adam Duce
# Address no longer shows up in Bcoiner account

(Asked by: username_0 on 2015-01-05)

Here is what I did:

1. Downloaded Bcoiner on my iPad.
2. Made an account.
3. Generated a new address, which was [1NEuLDXuBRTYfcbGpzUbpkr4Sg2p7sNLB4](https://blockchain.info/address/1NEuLDXuBRTYfcbGpzUbpkr4Sg2p7sNLB4).
4. I sent 4.69 bitcoins to this address.

I logged back into my account an hour or so later. I found that the address which I created earlier above has disappeared. I sent all my coins there. I can see that they made it to the address but I have no access to them because the address is no longer visible on my account with Bcoiner.

I have emailed support at Bcoiner; they have not replied.

**Tags:** wallet, lost-bitcoins


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## 1 answers

### Answer by username_1 on 2015-01-13. Score: 0 | Accepted answer

Unfortunately if this is a Bcoiner bug only them can recover your address and your Bitcoin.

When you generate an address, you generate a private key (linked to your bcoiner account) if Bcoiner can't recover it I'm afraid you have lost your bitcoin forever.

The best solution is then to contact them.

Remember : use a local wallet (Bitcoin-qt for example) and make a bakup of your wallet periodically, if you want to use an online service then make a local backup of your wallet to avoid this kind of problems.

> **Comments:**
> **username_0**: Much Appreciated  
> **username_1**: username_0, if my answer has resolved your case please mark it as accepted :) You can see how to it here : https://stackoverflow.com/help/someone-answers  

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