If you own or manage a business, find out how to connect and disconnect.
Business customers must apply to connect to new water and wastewater services.
apply for our Section 73 Compliance Certificate if we need it for your development type.
A connection gives you access to our pipes so you can use our services.
wastewater connections to dispose of trade wastewater.
You need our permission to connect, even if your local council has approved your development.
If you're a property owner, apply for a new connection or disconnection at Sydney Water Tap in™.
You can also engage a plumber, hydraulic consultant or other service provider to make an application on your behalf. These providers are not Sydney Water employees and may charge an additional fee on top of our charges.
If you'd like to know what we charge for applications, approvals and diagrams, see prices for other services.
They can help you design water and wastewater services for your business and any tanks, pumps or pre-treatment equipment you need.
using the right listed provider to make your connection.
If your connection has ongoing obligations, such as managing trade wastewater, we'll have an additional services agreement with you. Find out more about agreements.
maintaining your service (all the private pipes on the property from the point where they connect to our service).
Read more about the plumbing process for connections and disconnections.
Do you know what types of connections are available?
Find out about the different applications and our application requirements.
Do you have a question about your connection?
Contact us for help. Email us at connections@sydneywater.com.au.