Data Portability: Under GDPR there is a new right to data portability, primarily designed to make it easier for individuals to switch between service providers. This is unlikely to be relevant to your relationship with The County Hotel.
We do not collect any special categories of personal data, as defined by the GDPR, except if you are a staff member. If you apply for a vacancy within The County Hotel but are not successful, we will delete your personal information including any special categories in line with our retention policy.
The County Hotel will not send marketing communications to individuals who have unsubscribed, opted-out or otherwise asked us to stop direct marketing. Where we collect contact information from you which may be used for marketing purposes, we will let you know how to stop receiving such information if that's what you prefer.
We process data at our offices at 45 Birmingham Road, Walsall, West Midlands WS1 2NG with access restrictions in place and at the sites of our data processors within the UK. Our IT specialist retains our data at a different location equally protected behind the appropriate firewalls and other security devices.
Please be advised that if you visit our premises CCTV is in operation for security purposes inside the hotel and outside the hotel.
Please contact us at info@countywalsall.co.uk and we'll be happy to help you.