DEATUR, Tourist Police Station, organized some suggestions to give you a safe stay in São Paulo. Such suggestions have been based on a world study of tourist security.
• If you need to use an ATM, check if nobody can see your password. In case of failure in equipment, call an identified employee for help.
• In case of traffic jam, do not handle too much money inside the car.
As visitors spend more time at the hotel, this is the place where special attention is needed. Although security and a partnership with the Police are provided, the hotel is not free from incidents. Follow the tips below and have a nice stay.
• Never accept help from strangers. All staff at the hotel are properly identified and dressed. They have been trained to serve the tourist.
• Do not talk to strangers, especially if they insist to talk.
• Do not leave your belongings unattended.
• Do not give personal information for any person.
• Do not handle high amount of money.
• Carry cameras and video recorders in a distinct way.
• Only take registered transportation.
• In case of problems, look for a properly identified employee.
• At Anhembi Park, there is an Operation Base of Tourist Police Station, to support visitors.
Know where the Police offer special attention to tourists, providing information on public security and qualified professionals to help you.
Rua Dr. João Jamil Zarif, s/nº-Cumbica/Guarulhos - phone: (11) 6445-2686, 6445-3464, 6445-2221, 6445-3260, and 6445-2657.
Go to the nearest DEATUR (Tourist Police Station) or to a common police station. Register a police report listing all objects lost or robbed. Foreigners must look for consulate services of their countries for a new passport. If you loose checkbooks, traveler checks and credit card, immediately communicate with administrator.
Keep the following numbers with you.