This is a part-time, work-from-home position.
We built Harrys with one simple belief: everyone deserves a great shave at a fair price. As such, we seek to provide our own brand of exceptional grooming products direct to our customers online (www.harrys.com).
Since our launch in March 2013, the response from our customers has been tremendous. People deserve quality products & experiences, which is why in January of 2014 we bought our German factory & became the only vertically-integrated shaving brand in the entire universe. We are eager to share Harrys with even more of the world & are looking to bring amazing people together to help us change the world, one 5-o-clock shadow at a time.
At Harry's, the customer is at the core of everything that we do. The Customer Experience Team serves as the bridge between Harry's & the amazing people who use our products. We're the voice of Harry's to our customers & advocates for our customers to the rest of the Harry's team. We make sure that every customer interaction is something really special. As a Remote Customer Experience Associate you'll help ensure our customers have everything they need!
Training & on-boarding will occur at Harry's HQ from 9am to 6pm your first week.
This role will be remote with monthly in-person interaction with the in-house team.