Banks and ethics – it seems are like an impossible marriage.
This week Royal Commissioner Kenneth Hayne released his report on the crimes and misdemeanours of Australia's banks – fees for no service; fees charged to dead people; super salaries that rewarded law-breaking; boardrooms and even regulators that ignored evidence of crime.
What does the banking and finance industry need to do to rehabilitate itself?
Dr Nicole Gillespie is professor of management and organisational trust at the University of Queensland. .