If you are you trying to create a account or do a new order & you get the msg below that we have shown in red.
The email address entered is already in use by another customer. Please choose another.
This means you have placed a order before & did not create a account.
If you need to do your order quickly just click on check out as a guest.
If you want to create a account, click on forgot password & you will get a pass word reset email with a link to do that. Sometimes it can take up up to 20 - 30 minutes to receive this email so please be patient, they usually arrive in around 5 minutes. Check your spam folder if you cannot find the email.
Why should you create a account ?
(1) No need to type in address on new orders.
(2) One click of the mouse to reorder any old orders.
(3) It enables you to log in & do all of the below.
View Messages - You can receive and send messages to Rope Galore about your order. When a message is sent regarding one of your orders, you will receive an email notification.
View Order Status - See the status of every order you've placed at Rope Galore, including whether it has been shipped, and if so an optional tracking number.
Completed Orders - See all completed orders you've placed at Rope Galore. You can also print invoices from this page.
Your Recent Items - See a list of items you've recently viewed at Rope Galore.