Huebsch®, the expert in commercial laundry efficiency, has named John D. (J.D.) Dixon the latest recipient of its Store Owner of the Quarter award for his store, National Laundry. Dixon transformed a rundown store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat in Dickson, TN. From the second customers walk through the door, they experience a clean, contemporary environment unmatched by any other in the area, making it their laundromat of choice.
With a clear vision for his new laundromat in mind – a simple, yet elegant, store that gets customers in and out quickly – Dixon transformed the existing rundown 3,600-square-foot store over 90 days. He selected a Cityscape overlay option for his machines to add a splash of color to the store – Cityscape features a gray control panel complemented by a splash of vivid green. Additionally, a polished chrome door handle – now a standard offering – and a Halo chrome door ring give the equipment shiny accents.
Dixon also replaced lighting and flooring, added fresh paint, and improved the store's layout.
"It's easy to notice the positive difference when revamping an entire store, but even small changes can go a long way in transforming a store's brand," Dixon said.
To ensure a positive customer experience, Dixon offers vending machines, video games and free WiFi to keep his customers entertained while they wait. Dixon even set up a Facebook page, allowing customers to provide feedback about their experience, which he's used to make further adjustments to his offering.
Introduced in 2014, Store Owner of the Quarter recognizes Huebsch store owners who have excelled in entrepreneurism, technology adoption, innovation and superior customer and community service. Read Dixon's story, and others, at Huebsch.com/News/Store-Profiles.