If you are not satisfied with your purchase, please send it back to us within 30 days of the delivery date with a completed return form (see Return Procedures below). Please note we do not process exchanges here, we will simply issue you online store credit. You are responsible for return shipping charges. We cannot accept COD returns; they will be rejected.
Please print and fill out our RETURN FORM (click HERE).
Place the items in the original package and send it along with the filled return form. Please note we can not process return without its order number and the original items.
Your return will be processed once it is received into our warehouse and you will receive a confirmation email from us. Please allow 5-7 business days to process it.
all items must be in its original unworn, unwashed condition and still have the original tags attached.
All items that are returned due to an undeliverable address or refused by you at the time of delivery are subject to a 15-50% restocking fee depends on orders, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
For your returns, we will issue you the online store credit in the form of E-Gift Card for your next online purchase. However, we do not credit original shipping charges.
Items purchased with E-Gift Cards are non-refundable and exchangeable.
ONLY IN CASE the product is defective or is not what you ordered, we'll refund the total value that you paid plus the return shipping charges. However, you have the option to receive online store credits as well.
Please note if you receive a defective item or an item that is not what you have ordered, you must report to us by email at info@lyftlyfeapparel.com with your order number within 48 hours of receipt. We will not issue the credits otherwise.
If you are outside of Canada, please email us at info@lyftlyfeapparel.com for more information on how to return you items.