Should a mediator analyze the parties' positions and present the results of that evaluation? If so, when should the mediator do this?
These are important questions. Click here if you want to read the whole blurb.
Three lessons seem to emerge from this essay: First, it is important in highly technical disputes to hire mediators who have sufficient knowledge that they can perform an analysis of positions.
Third, the author of the blurb seemed to suggest that mediators offering evaluations should use a "light touch." The light touch is recommended because making direct recommendations or statements of evaluation tends to push the parties back toward their own positions.
This entry was posted in Conflict Management, Resolving Conflicts and tagged Dispute Resolution, Mediation, negotiation, Selecting a Mediator, Successful Negotiation. Bookmark the permalink.