Customer service. Listening to students. Learning from them what their challenges are and responding to them. Working with them to make sure they are successful.
That's the heart and soul of Clinton Community College's Connie Campbell Memorial Customer Service Award. And 2018 recipient, Shirley Turnis, is a shining example of all those things.
Turnis is a Clinton Community College math instructor and fills other roles at the college including online instructor and trainer, Phi Theta Kappa Advisor, and serves on college and Eastern Iowa Community Colleges committees. She joined Clinton Community College in the fall of 2001.
The Campbell award was created in 2007 by the college's faculty and staff in memory of college employee Connie Campbell who passed away in June of 2006. The award honors a Clinton Community College faculty or staff member whose work reflects that customer care that Campbell demonstrated daily, going above and beyond to give excellent internal and external service.
Candidates for the awards are nominated by their fellow faculty and staff. Vickers said the nominations for Turnis were especially glowing, talking about how readily she gives of herself to students and others, never asking anything in return.
The award is presented each year during "Welcome Back" activities kicking off the college's spring semester.