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Business Description: The Beltmann Relocation Group has been providing quality service since 1955. Our services include domestic and international Household Goods relocation services, Logistics, and Commercial Services. We are North American Van Lines largest agent and one of the most trusted moving and storage companies in the industry.
Alex came to our home to provide us an in-home estimate on 7/12. We moved on 7/20. We moved from a 950 sq ft 3bdrm home taking a washer/dryer, love seat, king bed, two youth beds, 3 dressers, a plastic toddler swing set, and boxes. No other appliances. We moved 10 boxes and two 18 gallon plastic bins from a storage site to our house before they came to move us. We were quoted 6-7 hours TOTAL by Alex, at a rate of $120 per hour. I confirmed this pricing by email. Alex M wrote, "The rates you see on the quote is all you will be charged. An hourly rate and one time travel and fuel fee." Travel time from our old house to the new house was not included in the fee I was charged. It took the men 9 hours and 15 minutes to complete the move, which is much greater than the 6-7 hours promised and quoted Shen paying $120 an hour. We were charged $1230 after being quoted a maximum of $960. The movers moved a washer and dryer out of the second floor laundry room, in the new house, down to the garage. They left water all over the floor. The movers were amiable and seemed to work hard. They were unable to bring 1/2 of the swing set due to how the truck was precariously packed. We had to pay one of the movers an additional $80 to transport the other half of the swing set in their pickup. I have pictures of how the truck was packed, the estimate, what we were moving, and the email complaint I sent to Alex. Alex has ignored my request for a refund of the difference between what we were charged and what he stated we would have to pay and no more. As such, I do not recommend this moving company.
Very professional people. Friendly, asked exactly what we wanted to move and were very careful with everything both loading and unloading. Asked us several times if there was anything else they could move around for us once we got back to our house. Just very kind and understanding. We are completely satisfied with this transaction.