/ The Best Appointment Scheduling Softwa...
The Best Appointment Scheduling Software of 2022
Our appointment scheduling software reviews are the result of over 40 hours of research on 190+ appointment scheduling software from across the web. These reviews and our appointment scheduling software guide help small businesses and startups find the best appointment scheduling software for their business.
Deployment: Web-based, cloud, SaaS, iPhone/iPad, Android
Customer service: Phone during business hours, online
Visit 10to8
10to8 is a comprehensive appointment scheduling software application that's packed with useful features. It includes more than 1,500 app integrations, including Facebook and Zoom, as well as two-way client chat, email reminders, and customizable booking forms. Free, built-in WordPress and Weebly plug-ins allow users to easily feature appointment booking forms on their websites. When it comes to security, 10to8 encrypts all customer data and adheres to all HIPAA, GDPR, and SCA regulations.
This software is available at several price points to meet the needs of a variety of businesses. Prices are based on the number of staff log-ins as well as how many appointments a company plans on booking each month. The free version provides two staff log-ins and up to 100 monthly bookings, while the Basic, Grow, and Bigger Business versions are available at a cost of $12, $20, or $50 per month, respectively. For new users, a free 31-day trial is available.
Built-in reporting tools
Available for iOS and Android devices
Support is only available during business hours
Customers enjoy 10to8 for its feature-packed and intuitive design. Many customers cite the software's quick and easy email appointment links, auto-reminders, affordable pricing, and integrations with Zoom, Teams, and popular calendar apps as some of their favorite features. Some customers mention that while the free version is helpful, you do have to pay for certain integrations.
Free Version Available - Small Business: $0
Basic: $12/month
Grow: $25/month
Bigger Business: $50/month
Enterprise: Custom quote
Free Trial/Demo
Free Version Available
Web-Based, Cloud, SaaS
Group Scheduling
Automated scheduling
Visit Acuity Scheduling
Acuity Scheduling is an automated scheduling system that allows clients to easily log in and schedule their own appointments. Users can set their own availability within the system and provide their clients with access to the online portal. Acuity allows users to manage multiple locations, employees, and calendars and to control client access to each.
Acuity Scheduling has a free version available. Access to more features starts at $15 per month. A seven-day free trial is available for new users.
Available for mobile devices
Acuity Scheduling is celebrated by customers for its many business integrations with popular platforms such as Zoom, GoToMeeting, Active Campaign, and QuickBooks. While most customers appreciate the software's text and email auto-reminder feature, some wish they could be sent on less than an hourly basis. Some customers note that it can be difficult to schedule appointments on mobile.
Free Version - Freebie: $0/month
Emerging: $15/month
Growing: $25/month
Powerhouse: $50/month
Appointy
Customer service: 24/7 (live rep)
Visit Appointy
Appointy is a comprehensive scheduling software program that can be accessed via the cloud and integrated with users' websites, Facebook pages, and a variety of other software programs. The program allows back-to-back service booking, and customers or staff can book recurring appointments for the same service.
While a free version of this software is available, companies that require access for multiple users will have to purchase the program, which starts at $29.99/month. A 14-day free trial is available.
Integrates with Facebook
Software can be expensive when adding a high number of users
Many Appointy customers mention the software's prompt and friendly 24/7 customer support, seamless setup, and easy onboarding as favorite features of the appointment scheduling software. Customers also enjoy the ability to input personalized questions and the easy search and find function, as well as its social media, Zoom, and PayPal integrations. Some customers note that the SMS is expensive.
GROWTH: $29.99/month
PROFESSIONAL: $59.99/month
ENTERPRISE: $99.99/month
Deployment: Web-based, cloud, SaaS, iPhone/iPad
Visit Calendly
Calendly offers automated scheduling that can be set up with the click of a button. Users can input their availability and send their booking link to clients, who can then view calendars and complete the booking process on their own. The program integrates with Google, Outlook, and iCloud Calendar for easy schedule viewing.
Calendly ranges from $10 to $15 per month for each user. A free version is available, as well as a 14-day free trial.
Clients can self-book
No recurring appointment scheduling
Doesn't integrate with Facebook
Most customers agree Calendly is incredibly easy to use, beautifully designed, and offers several useful integrations to streamline workflow, including Gmail, Intercom, Slack, and Zoom. Customers also mention Calendly's automation and customization capabilities as favorite features. Additionally, many appreciate that the software is intuitive for both front and back end users.
Free Version Available - Basic: $0
Premium: $10/user/month
Pro: $15/user/month
GenBook
Customer service: 24/7 (live rep), phone during business hours, online
Visit GenBook
Genbook is an award-winning program that makes appointment scheduling simple. The program is online 24 hours a day for client bookings and allows users to operate the back end and manage their schedules from any device, including Android and iOS tablets and smartphones.
GenBook starts at $29 per month, and a free 30-day trial is available.
24-hour booking
No free version
Customers celebrate GenBook most for its ease of use and intuitive interface. Many appreciate the software's auto-reminders, ability to block times, and simple drag-and-drop tool for quickly setting up, editing, or canceling appointment times. Some customers note that the customer service could be more consistent and that no major tutorials are provided.
Solo (1 user): $29/month
Team (2-5 users): $59/month
Company ( 6-12 users): $99/month
Deployment: Web-based, cloud, SaaS
Visit ScheduleOnce
ScheduleOnce is a simple, web-based appointment booking program. It integrates with users' websites or can be accessed via a booking link, which businesses can send to their clients via SMS or email. The program also integrates with a variety of calendar apps so users can manage their schedule on their chosen software.
ScheduleOnce starts at $15 per month. New users can register for a 14-day free trial.
Integrates with other calendars
Group booking available
Support only available during business hours
No recurring appointment booking
Seamless integration with Google Calendar and Outlook Calendar, multiple time zone accommodation, a free trial, and accessible UI make ScheduleOnce a favorite appointment scheduling software among customers. Customers also enjoy ScheduleOnce's advanced level of customization for recurring and date-specific availability. They also note that this software makes it easy to set up multiple bookings for different business locations.
Up to 3 users: $15/month
4-100 users: Starting from $10/user/month
101+ users: Custom quote
Setmore
Deployment: Mac, Windows, web-based, cloud, SaaS, iPhone/iPad, Android
Visit Setmore
Setmore is a comprehensive booking program that comes packed with convenient features to help users maximize their bookings. That includes integrations with financial and calendar software as well as text and email reminders.
Setmore is available at a starting price of $12 per month for each user. A free 30-day trial is available.
Staff scheduling
Live booking costs aren't readily available
Most Setmore customers are quick to mention how easy and convenient they find the appointment scheduling software and particularly like that it's mobile- and tablet-friendly. Other notable features include auto-reminders and the ability to create multiple services and easily share booking pages. Customers note that they wish Setmore offered more customization options and included more integrations with popular videoconference platforms.
Free Version Available - Free: $0
Premium: $12/month/user
Pro: $9/month/user
Live Booking (US & Canada): Custom quote
Installed - Mac
Installed - Windows
SimplyBook.me
Customer service: 24/7 (live rep), online
Visit SimplyBook.me
SimplyBook.me is easy to set up and manage. It integrates with websites, mobile apps, and Facebook to allow users to book clients from anywhere. Its clean interface is easy to understand and includes a reminder system that's intended to reduce no-shows.
While a free version of this program is available, companies that require access for multiple users will require a paid version, which starts at $9.90 per month. A 14-day free trial is available.
Includes a booking widget for websites
Discount only available with annual subscription
Customers say SimplyBook.me's simple drag-and-drop feature helps them quickly and effortlessly design a booking page to share with clients. Multiple integrations, branding options, and seamless appointment link sharing are other popular features. Some customers say they wish SimplyBook.me offered more customization.
Basic: $9.90/month
Standarad: $29.90/month
Premium: $59.90/Month
(2 months free if paid annually)
Visit Square Appointments
Square Appointments works directly with Square's point-of-sale and payment applications. It integrates as a simple add-on with WordPress, Squarespace, and other common web builders, and users can easily manage their appointments using the Square app.
A free version is available, but companies requiring access for more than one employee will need the paid version, which starts at $50 per month and increases with more users. A free 30-day trial is available.
Syncs with other calendars
Clients can self-schedule
No group scheduling
Works best with other Square software
Customers love that Square Appointments offers a free plan for small businesses and enjoy the software's broad variety of integrations, noting that the Instagram integration is especially helpful for simplifying the booking process. Some customers expressed frustration at Square's limited time period options and inability to support coupons or gift certificates.
Free Version Available - Free for individuals
2–5 employees: $50/month
6–11 employees: $90/month
More than 10 Employees: Custom quote
Processing Client's Card Transaction Fee: From 2.5% + $0.10
vcita Online Scheduling
Visit vcita Online Scheduling
vcita Online Scheduling is aimed at helping companies and professionals reduce their administrative efforts by allowing clients to book online via their website or social media pages. Setup is simple and requires users to quickly input their availability and services before adding a booking button to their website and/or Facebook page. From there, all booking is done by the client.
vcita Online Scheduling starts at $29 per month, and a free 14-day trial is available for new users.
Includes comprehensive reporting features
Customers say vcita is a very extensive appointment scheduling software for increasing and attracting customers and appreciate that they can manage both business appointments and payments with multiple billing and invoicing tools. Other notable features include auto-reminders, a unique client booking portal, email and SMS campaigns, and the ability to view client payment history.
Essentials: Starts at $29/month
BUSINESS: Starts at $59/month
PLATINUM: Starts at $99/month
How We Chose the Best Appointment Scheduling Software
Appointment scheduling software is available in many forms, from smartphone apps to full-scale installed programs. The list below includes details about the 10 best appointment scheduling software programs of 2022 based on the following criteria.
Scheduling Features
We strived to list software that includes a broad range of scheduling features, including automated scheduling, group scheduling, and recurring scheduling. Additionally, we've selected the programs in which these features are the easiest to navigate.
Some of the best appointment scheduling software comes with built-in integrations for common programs that are often used alongside scheduling applications. That can include tools such as email, videoconferencing, and invoicing software.
Reporting is an important function of almost every type of professional software. Analytical reports can help users assess and improve their scheduling practices as well as monitor important metrics such as callback rates and no-shows.
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