Elevation Search Solutions is actively seeking a Director of Product Management in the Atlanta Market. Our client is a rapidly growing healthcare IT company focused on delivering business intelligence solutions and service-line growth to their clients in the healthcare industry. Their suite of services includes a best in class CRM solution.
Communicate the roadmap both short, mid and long term on a regular basis to both internal and client audiences.
Coordinate with other Product Development leads with the goal of creating a "seamless, integrated, consistent" user experience across relevant products.
Work with other Product managers and key stakeholders to identify new products/solutions and market opportunities.
Actively manage the client feature enhancement pipeline to deliver on client satisfaction, balancing these requests with investment in new capabilities that deliver on the vision for the business.
Work with technology and business analysts to translate business requirements into user friendly and value driven features and capabilities against a predictable schedule of deliveries.
Actively seek to derive maximum value out of data partnerships while minimizing the costs to the business.
Identify and pursue opportunities to add new data and capability partners, to increase differentiation, revenue and profitability.
Serve as principal escalation point for product issues and work to identify root cause, communicate problems, fixes and resolutions to clients and internally.
Build and maintain a detailed view of competitive offerings, making sure that the sales team is fully briefed and product strategy is developed with a detailed view of competing offerings.
Work with finance and sales to manage and adjust pricing based on market conditions and profitability goals.
Work across the organization to champion the product and find ways in which the CRM business can bring value to a broader audience.
Develop and deliver training on new product features and capabilities.
With Legal, develop contract templates that accurately defines SOW, standard delivery terms, invoicing, etc.
Work with marketing and help to develop and update sales materials, web pages, presentations and RFP responses.
Act as a Subject Matter Expert for the sales and client services teams, attend sales calls, demonstrate the product, help to answer deep questions about the product/data and works to convince the client we have the best solution.
5 Years experience in the Healthcare industry, working with Hospitals and Healthcare systems.
Demonstrable commercial acumen and ability to manage customer expectations.
A strong understanding and experience working with data driven communication technologies such as CRM, Marketing Automation, Patient Engagement, Digital advertising is required.
Familiarity working with EMR and or consumer data and its use in predictive modeling.
A laser focus on user experience and delivering value against use cases, plus a willingness to take risks with new ideas and bring innovative functionality to our customers.
Ability to drive products success through strong collaboration and to influence others across the organization.