Volkert, a Top 100 design firm (#87, ENR), is engineering the future of infrastructure in Transportation, Energy, Water, and Environment. Volkert is searching for a talented Part Time Computer Support Specialist in our Franklin, TN office. We are a national engineering firm, designing the future of transportation, energy, water, and environmental infrastructure – are we the road to your future?
The IT Support position is devoted to all aspects of system set-up, computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network. Day travel with some overnight required. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
The IT Support position must be knowledgeable in all aspects of computer support, diligent, and analytical; they also must possess outstanding communication skills. The IT Support position is not only a technical worker but often deals directly with fellow employees, offering advice, training, solutions, and guidance. Hours can range from regular business hours, to some after business hours if needed.
Ensure network, desktop and server security and integrity through regular monitoring and maintenance.
Answer user inquiries regarding computer software or hardware operation issues to resolve problems.
Conducting basic network administrator duties, such as adding/ removing users, setting up e-mail, etc.
Must be problem solver, quick learner, dependable, strong verbal & written communication, and provide daily end-user support.
Microsoft Operating Systems & Office, LAN & WAN equipment, and Ethernet & TCP/IP.
Familiar with Windows, Microsoft Office, VPN & Firewalls.
Day travel with some overnight required.
APPLY FOR THE POSITION: Salary is commensurate with experience. All resumes received will be held in confidence. Email Resume and salary requirements to HR@volkert.com with the subject line: Computer Support Specialist (Part Time).