Laing House is committed to protecting the personal information entrusted to us by our members, donors, volunteers, and employees. We manage your personal information in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
This policy applies to Laing House and to any person providing services on our behalf.
Personal information means information about an identifiable individual. This includes, for example, an individual's name, home address and phone number, financial information, and donation history as well as personal employee information. Laing House may also collect personal health information from you or your guardian directly, such as your connection to mental health/illness and, if applicable, when you were diagnosed.
Personal employee information is personal information about an employee or volunteer that is collected, used, or disclosed solely for the purposes of establishing, managing, or terminating an employment relationship or a volunteer work relationship.
At Laing House, we are responsible for personal information in our custody or control, including personal information that we share with persons operating on our behalf (e.g. information technology providers). We require all of our employees, volunteers to sign confidentiality agreements to ensure that they protect personal information in compliance with this Policy.
Laing House may disclose donor or participant personal information to the public via a members' online fundraising page to recognize donors for their efforts in supporting Laing House. Laing House obtains the consent of all donors prior to disclosing their personal information.
We collect only the personal information that we need for the purposes of providing services to our donors. For example, we limit the collection of financial and contact information by only collecting information deemed necessary to process a donation or to complete the identified purpose.
You can withdraw your consent to Laing House using or disclosing your personal information, at any time.
Laing House can collect, use and, disclose personal employee information without consent only for the purposes of establishing, managing, or ending the employment or volunteer relationship. We will provide current employees and volunteers with prior notice about what information we collect, use, or disclose and our purpose for doing so.
We use and disclose the personal information of members, donors, employees, and volunteers only for the purpose for which the information was collected, except as authorized by law. For example, we may use financial information from donors to process donations.
Members and donors may request a complete list of the organizations/services to which we share and/or disclose their personal information by contacting the Laing House Chief Privacy Officer (see contact information above).
Physical Safeguards: We employ physical safeguards to protect personal information by locking filing cabinets, restricting physical access to offices and data centers, and shredding paper records we no longer need.
How to contact the Laing House Chief Privacy Officer with an inquiry or complaint.
Individuals have a right to access their own personal information in a record that is in the custody or under the control of Laing House, subject to some exceptions. For example, Laing House may not be able to provide access to certain personal information if providing access would reveal personal information about another individual.
You may make a request for access to your personal information by contacting the Laing House Chief Privacy Officer (see contact information above). You must provide sufficient information in your request to allow us to identify the information you are seeking.
We will respond to your request within 30 calendar days unless the request is impractical or an undue burden impacting day to day operations.
If you have a question or concern about any collection, use or disclosure of personal information by Laing House, or about a request for access to your own personal information, please contact the Laing House Chief Privacy Officer (see contact information above).