Delivery charge: £1.95 per order, for any quantity.
Items which are shown as available to pre-order have been ordered from our supplier but are not due to be delivered to us until the date shown in brackets.
Pre-order items can be purchased as usual from our site. Payment will be authorised, but no funds will be taken from your account until we dispatch the item to you. If in the meantime, your card authorisation has expired (e.g. passed 'valid to' date), we will contact you by 'phone for your current card details. Pre-order items will be dispatched as soon as we receive stock.
Items shown as 'Available: Now' will normally be dispatched the same day if the order is received before 4pm Monday to Friday, excluding public holidays. Orders received after 4pm, at weekends, or during public holidays, will be dispatched the next working day.
Items shown as 'Available: 2 to 3 days' will normally be dispatched within 3 working days.
Items shown as 'Available: 4 to 7 days' will normally be dispatched within 7 working days.
Items shown as 'Available: 7 to 14 days' will normally be dispatched within 14 working days.
Items which are shown as 'Temporarily unavailable' are items which we normally keep in stock, but for which we haven't been able to determine a delivery date. These items can still be ordered, but obviously won't be dispatched until we receive the stock.
Discontinued items are no longer in production, we are therefore unable to supply the product.
Dispatched orders will normally be received the next working day.
If for any reason we can't dispatch within the period quoted, we will e-mail you, advising you of the revised dispatch date and giving you the option to cancel your order. If you have ordered more than one item, available items will be dispatched and delayed items dispatched separately.
Most orders are sent Royal Mail.
It is the purchaser's responsibility to ensure that the delivery address is secure. Glyph accept no responsibility for deliveries once they are successfully delivered.
You will receive an e-mail at the time of dispatch advising you that your order has been dispatched and the amount that your credit/debit card has been debited.
In the event that a customer fails to make appropriate arrangements with Royal Mail or other carrier to receive or collect the goods and as a result they are returned to us, we will refund the customers account with the value of the goods so returned, less our delivery expenses.
No payment will be taken from credit/debit cards until orders are dispatched.