We regularly update the customer portal, public site, and Support Desk to make your online experience even better. In this article category you can do things like report bugs, check out the latest product updates, recommend new features, and send us feedback.
How do I see a downtime log of the website if I suspect the site went down?
If anything major happens to the website where overall access and reliability is diminished, we will publish an incident report. Check out the incident reports page for more details. You can also bookmark and view our public status page for detailed outage reports on isultiusdown.com.
If you see an error on one of our web properties, we recommend waiting a few minutes or so and refreshing the page. If the issue persists, you should send us feedback by submitting a bug report.
How can I read about the latest features/improvements to the Writer Portal?
To see the latest developments, you should jump to the Release Notes.
If you see a bug on the site use the quick links below to submit a report—just choose the location.