Free cancellations up to 24 hours prior to 3pm on day of arrival. Cancellations must be made via email to bookings@nexyhostels.com. In cases of no-shows and cancellations less than 24 hours before check-in, you will be charged in full for your first night's stay and the rest of your booking will be cancelled.
This is subject to availability. Check-in is from 3pm but if your bed or room is available we have no problem getting it ready for you earlier.
Check-out is at 11am. Late check-outs are subject to availability. If you wish to stay longer let us know, however, there may be a small fee.
We have a luggage room where you can store your bags free of charge for a couple of days.
Do I have to stay a minimum number of nights?
Our minimum length of stay is 1 night.
Do you offer daily housekeeping for the rooms and beds?
We have housekeeping every three nights meaning rooms and beds our serviced on every third night. This is included in the rate you booked.
No. Unfortunately, we do not provide parking but we can show you where you can park your bike nearby.
Absolutely! Our front desk is open and staffed 24 hours a day 7 days a week.
Absolutely. We offer a simple free breakfast consisting of homemade Pho, cereal, toast, fresh fruit, tea, coffee and juice. Very simple right? But hey it's free!
Of course, free lockers with your own key are provided in all dorm rooms. So no need to bring your own padlock!
If you're looking to book for a group of 10+ people, our bookings team will make sure your group stay is booked and managed with ease. Simply email us at bookings@nexyhostels.com.
Can I be in the same dorm as all my friends?
We'll always try our best to put you and your friends in the same room. Please let us know before you arrive so we will do our best to put you together.
Yes you can, but we recommend you let us know if you're expecting a delivery. We don't accept responsibility for lost or damaged packages.
Friends and family who live in the city or are staying at other hostels are welcome in the social area.
How do I apply to work for Nexy?