We may use temporary (session) cookies or permanent cookies when you access our website. This allows us to recognize your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.
If you send us personal information that we have not requested, or we determine that the personal information you have provided to us is not reasonably necessary or directly related to any of our functions or activities, we may de-identify or delete this information without notifying you to protect your privacy.
Protecting your personal and order information is a priority at Dovetailed & Double-Stitched. We want you to be able to order from us with confidence.
We will take reasonable steps to keep the personal information that we hold about you secure to ensure that it is protected from loss, unauthorised access, use, modification or disclosure. We use a secure transaction environment. All credit card payments are processed using EWAY, which is a premium e-commerce payment gateway.
We use our best efforts to ensure that information received through Dovetailed & Double-Stitched website remains secure within our systems. However users should be aware that there are inherent risks in transmitting information across the internet.
We use industry standard security measures to safeguard and protect your information. This includes taking reasonable steps to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.
We may send you direct marketing communications and information about products and services offered by us via email, SMS or regular mail.If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so.You may opt-out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us (see contact information below). You may also update your personal information by editing your online profile.We do not provide your personal information to any other organisations for the purposes of direct marketing.
You may access your personal information held by Alliance Furniture Trading by making a request to us.
You may also access your own information where it is held via an online portal by accessing your own account over the internet. Normally we will provide a record of your personal information to you via your preferred contact method (phone, email or mail), and we will not charge a fee. If your request is unlawful or may interfere with the privacy of others we may reasonably refuse to provide access to your personal information.
If you would like us to update or amend your personal information, please contact us and we will make the requested amendments. We may ask you to verify your identity to ensure that personal information we hold is not improperly accessed.
If you feel your privacy has been breached, please contact us setting out the circumstances and reasons for your complaint. Our team members will acknowledge receipt of your complaint within 24 hours, and will normally respond to your request within 5 business days. If your complaint is complicated or requires further investigation our response may take additional time to finalise. We will respond to you by your preferred contact method if you have indicated one.
Dovetailed & Doublestitched are purveyors of fine designer furniture. For the first time we have opened our doors to the public and invited them to come inside.
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