The products purchased in armasdecoleccion.com can be shipped to any EU country.
SHIPPING CHARGES ARE CALCULATED AT CHECKOUT.
• The order will be sent to the address indicated at the time of purchase.
• The goods will be delivered to the customer through a private transport agency. Every delivery comes with a 'Dispatch Note' listing the customer's name and order details. Items must be inspected by the customer upon delivery. Any items received in error or any visible damage to the delivered goods should be reported by contacting our customer service team within 5 days of delivery date (details be found at armasdecoleccion.com).
• armasdecoleccion.com strives to meet the delivery times indicated on the site. However, armasdecoleccion.com can not be held responsible for the consequences of a shipping delay or loss of parcel caused by third parties or the customer, or because of some unforeseen reason related to a case of force majeure.
• If a package is not received within the period specified, an investigation will be conducted with the carrier, which may take several days to produce results (the approximate period is fourteen ( 14 ) business days). During this time, the company will not re ship or refund any item s.
• In case of confirmed non-compliance, the customer will have the right to ask for a repair or replacement .
- A personal or work e-mail address.
- A working telephone number (workplace or mobile) so that we can contact you at anytime .
• In addition, for any order that requires the buyer to be an adult, a form of personal identification and a proof of address should be sent by the customer via fax or email.