Hardware maintenance packages and dedicated support resource to ensure your network runs around the clock.
Prodec Networks delivers high quality managed IT support, advice, services and solutions to businesses across the UK. Ensuring your network resources and IT estate are always operational and performing as expected is vital to the success of your business. Prodec Networks runs a dedicated support division consisting of first, second and third line support specialists and engineers. These teams work together to provide a 24/7/365 support service which manages break/ fix contracts and ticketed helpdesk enquiries not just for Prodec's customers, but also for ad-hoc support requests as well.
Are you searching for tailored IT support for your business?
Prodec Networks provide a complete suite of IT services for business of all sizes. To find out more about how Prodec's dedicated support team, contact the team below.
Prodec's post-warranty support and support contract management services consolidate your current vendor contracts under a single supplier. This greatly simplifies the process and time involved to resolve an issue, and dramatically reduces the cost compared to the original vendor.
Prodec's break/ fix services cover network, infrastructure and storage hardware from a range of manufacturers including Cisco, HPE, Dell EMC, IBM and many more.
Support for routers, switches, access points, firewalls and other network equipment.
Support for critical servers and components such as memory and hard disk drives.
Prodec's support offerings extend further than the UK. With true global coverage, Prodec can cover your branches abroad and provide the same quality service that you'd expect to receive in the UK.
Prodec's managed support services act as an extension of your internal IT resources. This frees up time for valuable IT-led initiatives. Prodec's team of IT professionals are available 24/7/365, and will rapidly action any request based on the severity of the issue.
Find out more about how Prodec can save your business money and streamline your current support into on easy to manage contract.