In response to a request from the Provost's Office support staff, VUIT Relationship Management facilitated a Box.com best practices discussion on July 19, 2016. The Provost's Office support staff included a mix of both heavy Box.com users and non-users; thus, the presentation covered a broad array of information on how to use Box for all experience levels. The presentation was well received, and the team plans to reuse this presentation for future discussions with customers.