Please tell the receptionist your need is urgent when you call. Give as much information as possible to help the receptionist arrange a suitable appointment for you. Daily 'sit and wait' appointments are available. You may not see your usual doctor and no other matter should be discussed with the doctor during this consultation.
If your child is unwell, we offer a same day access service. All requests are added to the urgent list for triage by a GP and if applicable we will arrange for a same day urgent appointment.
These appointments are available daily during surgery hours only. When contacting the surgery, please state the child's name, your name, contact number and your relationship to the child eg: parent or grandparent. If you are ringing out of hours please contact the surgery in the usual way and you will be diverted to our out-of-hours service for an urgent GP consultation.
We offer appointments in advance and on the day. We also have special times for patients who have difficulty with work schedules. You are free to choose which doctor you would like to see and our aim is to offer you an appointment with that doctor when possible.
Our Advanced Practitioner can deal with many of the problems you would normally take to a doctor (for example, ongoing colds and coughs, chest infections, ear infections, minor injuries). On the day appointments are available (for patients over 12 years old) every day except Thursday.
2) text - by texting the word CANCEL to 07800 000199. Please note that your appointment will not be cancelled if you put any other text in this message.
Results can take differing lengths of time to come back depending on the particular tests. When you take your test you will be told how long it will be before the results are returned to the practice.
Test results can be viewed online.
Please call between 14:00 and 18:00 to enquire about your test results. Our reception staff will have more time to deal with your request between these times.
We have a strict policy regarding confidentiality and data protection. We are only able to release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.