FUSION must handle your personal and health information in accordance with NSW's Privacy and Personal Information Protection Act 1998 and Health Records and Information Privacy Act 2002 and other relevant legislation. These Acts set out the privacy principles that FUSION must abide by when it collects, stores, uses and discloses personal and health information.
• procedures relating to handling grievances or complaints regarding Fusion's privacy practices.
Fusion's Privacy Information Sheet provides a summary of the information protection principles that Fusion must comply with when handling your personal and health information.
Fusion collects your personal and/or health information for lawful purposes that are directly related to Fusion's functions or activities. When Fusion collects your personal and/or health information, you will be informed as to why it is being collected, what will be done with it, whether it's required by law and your rights of access to and correction of that information.
Fusion takes all reasonable steps to protect your personal and/or health information against loss, misuse, unauthorised access, modification or disclosure.
• the disclosure is necessary to prevent a serious and imminent threat to your life or health or that of another person.
When you visit Fusion's website, our servers may collect the following information for statistical purposes: your IP address, browser type, operating system, pages viewed while browsing Fusion's website, dates and times of the visit.
Fusion has a number of security measures in place to protect against IT security risks. These include firewalls, network intrusion detection and virus scanning.
Some Fusion sites can only be accessed with a login name and password to ensure that only authorised users are able to access personal information. You should ensure that your password is kept securely and not accessible by others.
9. Surveys which may be sent to me to help Fusion evaluate and improve services and activities.
Any Fusion worker or member of the public who is concerned about how their personal or health information is being handled by FUSION should contact the privacy officer in the relevant FUSION Department or Program. The privacy officer will discuss your concerns or complaints and endeavour to reach a suitable resolution, referring to any existing FUSION policies or complaint handling guidelines.
Where an individual wishes to make a formal request for a review of FUSION' conduct in the handling of his/her personal or health information, the Fusion Complaint Form is to be completed and lodged with the relevant Fusion Centre / Department / Program Coordinator.