North Dallas Funeral Home/northdallasfuneralhome.com may include links to third party Web sites. These sites are governed by their own privacy statements, and North Dallas Funeral Home/northdallasfuneralhome.com is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.
When you use North Dallas Funeral Home/northdallasfuneralhome.com to complete Online Cremation service arrangements, we will gather information about your loved one to complete a Death Certificate and other legal documents needed to fulfill your wishes for cremation.
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a North Dallas Funeral Home/northdallasfuneralhome.com family if you return to the North Dallas Funeral Home/northdallasfuneralhome.com site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your North Dallas Funeral Home/northdallasfuneralhome.com account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from North Dallas Funeral Home/northdallasfuneralhome.com to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
We communicate with our families on a regular basis via e-mail and telephone to provide requested services and to resolve customer issues. We use your e-mail address to confirm your opening of a North Dallas Funeral Home/northdallasfuneralhome.com information file, to send information about important changes to our products and services, to send your password to you if it forgotten, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use your e-mail address to send you other types of communications that you can control, including the "Handling Grief" Periodical newsletter and satisfaction surveys. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter, by logging in to your account on the North Dallas Funeral Home/northdallasfuneralhome.com Web site.
If you have any questions about this privacy statement, North Dallas Funeral Home/northdallasfuneralhome.com information practices, or your dealings with North Dallas Funeral Home/northdallasfuneralhome.com, you can contact us by calling 1-800-300-1655, or by mail to North Dallas Funeral Home/northdallasfuneralhome.com, 2710 Valley View Lane, Dallas, TX 75234 or email us at web101972@yahoo.com.
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