Lazada Malaysia has officially taken the wraps off LazMall, a handpicked selection of the world's best local and international brands – all of them 100% original – under one virtual roof with 24 hours or less delivery, a guarantee of 100% authenticity and a no-fuss 15-day easy-return policy.
LazMall aims to tap in on the growing trend for consumers to purchase an increasing number of goods from groceries to luxuries online and aims to address the biggest pain points for online shoppers. To start off, LazMall offers next-day delivery starting from the Klang Valley though this is currently valid for weekday orders and for deliveries fulfilled by Lazada. To date, Lazada has an enviable average delivery time of 1.2 days from the time of purchase.
Another pain point that LazMall aims to address is that each and every merchant and the products that they sell on LazMall has been painstakingly authenticated and certified to ensure that buyers get the real deal when purchasing stuff at LazMall. If shoppers get bogus merchandise, Lazada will automatically give customers twice the money back. Among the brands available on LazMall include Asus, Senheng, Estee Lauder, Apple, Danone, Reebok and more.
Last but not least, Lazada's LazMall aims to offer absolute peace of mind as they are offering a 15-day no-cost return policy if customers are not satisfied in any way with their purchases with over 2,000 locations that customers can patronise to return their purchases if the need arises.
"LazMall is the result of Lazada's persistent focus o the needs and experience of customers who are becoming more demanding and bringing them an ever-expanding catalogue of products they can purchase with confidence," said Christophe Lejeune, Chief Executive Officer, Lazada Malaysia at the official launch of LazMall at a press event in Malaysia.