Home > Events > The Future Quality Assurance and Regulation of TNE
The Future Quality Assurance and Regulation of TNE
17 Jun 2019, 10:00 - 16:00
Coventry University London
109-117 Middlesex St
E1 7JF
The world-class reputation of UK higher education is underpinned by robust quality assurance and regulatory oversight. Overseas, high quality transnational education (TNE) contributes to raising education standards in-country and supports the UK sector's ambition to build sustainable and long-term partnerships.
One of the stated aims of the government's International Education Strategy is to increase transnational education exports. At the same time, the rolling-out of the Office for Students' regulatory approach to TNE and changing perceptions around TNE overseas provide an opportunity to review how TNE is quality assured for the benefit of students and communities in host territories.
Join quality experts, TNE practitioners and agency representatives for an interactive workshop on the Future Quality Assurance and Regulation of TNE on the 17th of June in Central London.
​Registration and Refreshments
​10.30
​Introduction
Dr Socrates Karidis Associate Pro-Vice-Chancellor and Deputy CEO, Coventry University, London
Eduardo Ramos Head of Transnational Education, Universities UK International
​Around the world in 60 minutes: overseas perspectives on the regulation of TNE
Carolyn Campbell Senior Consultant, Observatory on Borderless Higher Education
Featuring pre-recorded interviews from regulators around the world.
UK TNE is global in its ambitions and its reach, and this session will truly reflect that. Carolyn Campbell from the Observatory on Borderless Higher Education will lead us on a whirlwind tour covering approaches to quality assurance and regulation of TNE in some of the largest TNE country markets and providers worldwide.
Through the power of pre-recorded video mini-presentations, this session will bring in perspectives from regulators from around the world on how TNE is quality assured.
​Brave New world or business as usual? The past, present, and future of the Quality Assurance of TNE
Dr Fabrizio Trifiro International Manager, QAA
The QAA is the face of quality assurance and enhancement for UK Higher Education. Who better than them then to outline the lay of the land when it comes to quality in TNE, tell the story of how we got to this point, and explore what changes may lay ahead.
​Making the move to metrics? An institutional experience of developing an internal risk-based approach to quality assessment
Inger-Lise Moen Associate Director (Governance), University of London
As one of the UK's largest TNE providers by student numbers, and with a track record of delivering distance learning courses dating all the way back to 1858, the University of London has a wealth of experience in maintaining and enhancing the quality of its varied provision.
The institution continues to innovate and is working internally on a project assessing the benefits of adopting a risk based/metrics driven approach to quality assessment for their network of teaching centres. Come along to hear how this world leading institution is exploring a risk-based approach to quality assessment of the student experience and outcomes in the most efficient way possible.
​Lunch
​Dr Ombudsman or: How I learned to stop worrying and love complaints and appeals processes
Gemma Slade Provider Liaison Officer Barry McHale – Student Liaison Officer
Do your complaints and appeals processes for students effectively cover all of your students, including those on your TNE courses? Do your TNE students know where to go if they have an issue or appeal? This session led by the Office of the Independent Adjudicator will shed some light on best practice when it comes to ensuring that all students studying for UK awards are supported with access to the appropriate channels through which to complain and appeal.
​Pushing at boundaries: perspectives from an emerging player on preserving quality when developing TNE models
Claire Nixon Head of Quality and Development, University of Essex
The University of Essex is one of the most international mainstream universities in the UK, but the institution's TNE profile is still evolving. In this presentation Claire Nixon uses case studies to explore models of TNE partnership and consider how Essex's approach to quality assurance is responding to the changing regulatory landscape.
​Coffee Break
​From Egham to Singapore: Defining the student experience in a TNE context
Dr Phil Taylor Senior Academic Quality Manager (Partnerships) Royal Holloway, University of London
This session will explore the role of student experience in the development of institutional approaches to the quality assurance and enhancement of TNE. The focal point of the session will be a case study of Royal Holloway's flying faculty partnership with Kaplan Singapore, drawing out key issues that have emerged for the University since the inception of the partnership in 2012. The focus will be on unpacking what student experience means in the TNE context and identifying the challenges involved in maintaining parity of experience when transferring a degree award into a distinctive learning environment and mode of delivery.
​Starting from scratch: an alternative model for managing student experience and educational quality in TNE
Dr Vangelis Tsiligiris PhD, FHEA, FCMI Principal Lecturer, Nottingham Business School, Nottingham Trent University
In a session that promises to be provocative in the best way possible, superstar of the academic realm of TNE, Dr. Vangelis Tsiligiris leads a session that will consider the shortcomings of the prevailing quality management approach in higher education. Touching on trends that have affected QA policies at institutional and national levels, such as the view of students as customers and the drive for value for money, the session will provide participants with a conceptual framework that can be adapted in different contexts (e.g. TNE modes; levels of provision; countries) and applied to achieve an alignment between student experience and educational quality.
​Closing remarks
​Close
Carolyn Campbell OBE, Senior Consultant, Observatory on Borderless Higher Education
Carolyn has had a career in higher education policy and quality assurance at institutional, national and international levels. She is currently Senior Consultant at the Observatory on Borderless Higher Education and a member of its Advisory Board.
Carolyn is a member of the Appeals Committee of the European Quality Assurance Register. She is also a member of the International Advisory Boards of the Council for Higher Education Accreditation (CHEA) and the Lumina Foundation in the United States of America. For the past three years she has been the external Academic Board member for Hult International Business School.
Barry McHale, Student Liaison Officer, Office of the Independent Adjudicator for Higher Education (OIA)
Barry joined the OIA in 2010 as an Assistant Adjudicator. He took up his current role as Student Liaison Officer in June 2017. Barry previously worked as an Investigator at the Scottish Public Services Ombudsman and as a Case Manager at the Healthcare Commission.
Claire Nixon, Head of Quality and Development, University of Essex
Claire has worked extensively in the area of educational partnerships for over 15 years, including regional, national and international collaborations. As Head of Quality and Development at Essex her remit spans QA & external regulation, UK and TNE partnerships, degree apprenticeships, and she is the institutional TEF contact. Claire is on the Executive Committee of the CVU (Council of Validating Universities), an organisation whose strapline is 'quality in partnership'. Prior to her career in Higher Education, Claire was a conference organiser for public and private sector organisations including the Royal College of General Practitioners and the Health Service Journal.
​Eduardo Ramos, Head of Transnational Education
Eduardo manages the Transnational Education programme of work at UUK, leading on the development and implementation of strategies that contribute to positioning the UK as a leading transnational education provider and global partner of choice. The programme creates new initiatives in focus regions, supports the development of effective TNE partnerships, and delivers good practice support for strategic leaders and practitioners in UK universities.
Eduardo worked on education internationalisation for Spanish agency ICEX-Invest in Spain, Audencia Business School in France and St George's, University of London. He holds degrees from the Autonomous University of Madrid and the UCL Institute of Education.
Gemma Slade, Provider Liaison Officer , Office of the Independent Adjudicator for Higher Education (OIA)
Gemma joined the OIA as a Case-handler in 2014. She became the Provider Liaison Officer within the Outreach & Insight Team when the team was formed in the summer of 2017. The Outreach & Insight Team focus on the OIA's good practice dissemination strategy and engagement with providers, student complainants and student representative bodies, ensuring the learning from this engagement informs continuous improvement within the OIA and the wider sector. Before joining the OIA Gemma worked for a university, having previously worked in a range of student services positions for an international language school and an FE college.
Dr Phil Taylor, Senior Academic Quality Manager (Partnerships), Royal Holloway, University of London
Phil Taylor works in the Academic Quality and Policy Office at Royal Holloway, where he has responsibility for a range of international partnership agreements and supports the development of international strategy. Prior to joining Royal Holloway in 2015 Phil spent several years as a teaching-focussed academic in international HE roles, including three years at KM Music Conservatory in Chennai, India, delivering validated TNE programmes in partnership with Middlesex University. Phil is actively involved with the AUA and serves as a mentor for students on the PG Cert in Higher Education Administration, Management and Leadership.
​Dr Fabrizio Trifiro, International Manager, QAA
Fabrizio has worked with the QAA for over 10 years. He leads on the quality assurance of TNE, strengthening cooperation with counterpart agencies overseas, and the international student experience. Fabrizio over the years has gained an in-depth understanding of the local operating environment in key host countries of UK TNE, developing close links with local quality assurance agencies and regulatory bodies. He has been contributing to international developments in the quality assurance of TNE, specifically around ways to enhance its effectiveness and efficiency through cross-border cooperation between quality assurance agencies, and assisting the development of local regulatory frameworks for TNE.
Dr Vangelis Tsiligiris, Nottingham Business School, Nottingham Trent University
Dr Vangelis Tsiligiris (FHEA) is a Principal Lecturer at Nottingham Business School, Nottingham Trent University and a Visiting Professor at Birmingham City University. He has broad experience in European transnational education (TNE) and internationalisation of higher education. Over a period of 13 years, he developed and managed several European universities' overseas partnerships. Vangelis is an experienced researcher in the area of international higher education where he has published extensively in academic journals and books and presented his works in several international conferences. A record of his work can be found here. He has acted as advisor to the Maltese government on the internationalisation of higher education, and he has conducted high-profile research consultancy projects for the British Council, Universities UK International, and NAFSA. In 2016, Vangelis founded the TNE-Hub (www.tnehug.org) an international network of researchers and practitioners in international higher education. Today, the TNE-Hub has more than 200 members from 25 countries.
Sanaa Busaidy-Hubert
Events Producer
Esther Dudley
Head of Events and Engagement
Understanding international student mental health
The University of Nottingham's Andy Winter on how the mental health needs of international students differ from those of home students.
£3.2 billion of tax from each cohort of international students who stay to work in the UK
Nick Hillman, Director of HEPI, digs further into new research on the economic impact of international students who stay on to work in the UK.
Universities UK response to government release on financial sustainability of universities
Universities UK has responded to comments made today (25 May 2019) by Education Secretary Damian Hinds on university finances and challenges currently facing the sector.
Horizon Europe agreement offers strong future for research
Universities UK (UUK) has given its support to the agreement reached between EU institutions on the future shape of the Horizon Europe programme.