Under general direction of the Vice President of Quality and Engineering, coordinates all necessary strategic approaches for the development of metrics. Performs effective problem solving, QC process orientation and cultural development to ensure quality of operations.
Provides supervision to QC personnel; provides guidance as needed to all functions; Provides support to familiarize employees with Good Manufacturing Practice, including ESD, workmanship and ISO9001 standards; Maintain quality records and conducts statistical analysis as required; provides support for RMA evaluations process. Consults with other functions for appropriate input on corrective preventative actions and follow up; Audits systems and products for compliance with established standards including ISO9001; Interface with customers to insure customer satisfaction with product quality and communicates quality requirements effectively; Manage the Material Review Board for in house and vendor supplied non-conforming material; Participates on the internal audit team to perform annual ISO9001 internal audit; Implementation of AEGIS quality software for data collection.