While presenting I want to use different 'windows' at different times. How do I turn these on and off?
The entire layout of your meeting room can be changed to suit your needs. Every element can be individually closed or minimized, just like you would on any operating system. The "Workspace" tab located near the top left corner allows you to turn on or off any element you wish to use in your presentation. You can also drag and drop or resize any window on the platform to be better suited to your presentation style.
Under Workspace there are 3 options: Conference, Presentation, and Discussion. What is the difference?
CONFERENCE VIEW: Conference View brings all the active webcams front and center to allow a face-to-face discussion with other participants.
PRESENTATION VIEW: Presentation View maximizes the documents you are sharing with your audience while still keeping the other components visible for continued communication from the participants throughout the presentation.
DISCUSSION VIEW: Discussion View is great for real-time collaboration between you and your audience. The Chat window and Shared Notes are prominently displayed to allow you to share and conceptualize ideas quickly.
I really like the workspace that I created for my current meeting, can I save it?
You may create custom views by rearranging the many option synclets and then saving those views by choosing 'Workspace" and then clicking on "Save Current View" at the bottom of the dropdown. Custom views will now be listed at the top of the "Workspace" drop-down list.
How do I hide the participant list in a live meeting?
Log into TelSpanWeb at https://web.telspan.com.
Click on 'schedule' on the left side of your screen.
Hover your cursor over the title of your meeting that has been created.
Click on the pencil icon that populates over on the right.
(if you don't see tabs) click on Advanced options at the bottom left of the meeting details.
Scroll down and check the box next to 'Hide user count'.
Click on 'Save' at the bottom right of the screen.
The next time you log into your meeting your participants will only see the moderators that are logged on. The host and moderators will see everyone that is logged into the session.
One of my speakers signed in as a participant instead of as a moderator. Can I promote them or do they need to log out and back in?
As a host or a moderator, you have the ability to promote or demote connected users.
If you are not already, log into your TelSpanWeb session as a host or moderator.
In the participant box, find the person's name you would like change the role of.
Hover your cursor over the icon to the left of their name and a gear box will populate.
From the options available, choose the role you would like to make the user.
Can you use the chat box to send a private message?
To send a private message, click on the 'All' button along the bottom right. Next, click on a name and new tab will appear with the name chosen. Type a message and select enter to send a private chat to that person only.
How do I set-up and manage polling?
How do I set-up and manage questions in the Q&A box?
How do I manage the Media Library?
Navigate to the top right icons of your meeting window.
Simply click on the paper icon and the Media library will slide open on the right side of your screen.
Click on the + sign at the top right of the library.
Select the type of file or link you would like to load.
Add from URL- allows you to link a video or document from a website. You can choose to link a video from YouTube or Vimeo. If you would like to place a media file in your library, select 'Add Media File from URL' and ensure it has the correct end to the web address.
Once the material has converted you will be able to double click on the title of the file and it will bring it into view through the content sharing area.
Click and drag your file from the media library down into the shared files area below.
Once you see the title of the file listed in the 'Shared Files', your participants will be able to download the material when they log into the session with you.