The Lab Turnaround Time KPI measures the ability of your lab to process lab results. This is the base KPI for any lab and is a leading indicator for patient satisfaction. To calculate this KPI, you will create a breakdown for each type of test processed in your lab, since some tests take longer than others to complete. Your task for this KPI is to determine what the acceptable norms are for each type of test, and using that
The Lab Turnaround Time KPI measures the ability of your lab to process lab results. This is the base KPI for any lab and is a leading indicator for patient satisfaction. To calculate this KPI, you will create a breakdown for each type of test processed in your lab, since some tests take longer than others to complete. Your task for this KPI is determining what the acceptable norms are for each type of test, and using that as your base comparison for the turnaround metric.